HP Pro 6300 manual

Figure C-3Removing the Smart Cover Lock Screws from the Small Form Factor

You can now remove the access panel.

To reattach the Smart Cover Lock, secure the lock in place with the tamper-proof screws.

220 Appendix C Unlocking the Smart Cover Lock

Image 230

HP Pro 6300 manual

Contents

HP Compaq Business PC Maintenance and Service Guide Page About This Book Iii Iv About This Book Table of contents Page Removal and Replacement Procedures Microtower MT Chassis Troubleshooting Without Diagnostics 140 Post Error Messages 182 Contacting Customer Support 181 Appendix D Power Cord Set Requirements 221 MT Specifications 223 SFF Specifications 225 Product Features Standard Configuration Features 1Front Panel Components Product FeaturesMicrotower MT Front Panel Components 2Front Panel Components Small Form Factor SFF Front Panel ComponentsSmall Form Factor SFF Front Panel Components Microtower MT Rear Panel Components Rear Panel Components Small Form Factor SFF Rear Panel Components Small Form Factor SFF Rear Panel Components Serial Number Location 6Microtower Serial Number and Product ID Location Activating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Downloading Windows 8 updates Click Settings Change PC Settings Computer Setup F10 Utility Computer Setup F10 Utilities Using Computer Setup F10 Utilities Computer Setup F10 Utilities 2Computer Setup-File Computer Setup-FileComputer Setup F10 Utility Configuration Computer Setup-Storage3Computer Setup-Storage Exit Shortcut to Temporarily Override Boot Order Removable Media BootBoot Order Storage Options Sata Emulation Computer Setup-Security 4Computer Setup-Security USB Security Network BootDevice Security Slot Security Security System Security Virtualization Technology Directed I/O Secure Boot DriveLock Security Option Description OS Power Computer Setup-Power5Computer Setup-Power Management Hardware Power Computer Setup-Advanced6Computer Setup-Advanced for advanced users Thermal Bus Options Bios Power-OnOnboard Devices Device Options AMT Configuration Recovering the Configuration SettingsVGA Configuration Computer major components Illustrated parts catalogMicrotower MT chassis spare parts Illustrated parts catalog Item Description Spare part number Intel Celeron processors Cables Misc parts Drives Misc boards Optical drive Sequential part number listing Spare part Description Number Microtower MT chassis spare parts Illustrated parts catalog Microtower MT chassis spare parts Small Form Factor SFF chassis spare parts Description Spare part number Front bezel Small Form Factor SFF chassis spare parts Cables Misc parts Rubber feet Description Spare part number SpeakerPrinter port, PCI card Chassis stand Drives Misc boards Small Form Factor SFF chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Illustrated parts catalog Electrostatic Discharge Information Electrostatic Discharge InformationGenerating Static Relative Humidity Event 55% 40% 10% Preventing Electrostatic Damage to Equipment Personal Grounding Methods and Equipment Static Shielding Protection Levels Grounding the Work AreaRecommended Materials and Equipment Method Voltage Operating Guidelines Cleaning the Keyboard General Cleaning Safety PrecautionsCleaning the Computer Case Routine Care Cleaning the Mouse Service ConsiderationsCleaning the Monitor Power Supply Fan Screws Cables and ConnectorsTools and Software Requirements Hard Drives Sata Hard Drives Lithium Coin Cell BatterySerial ATA Hard Drive Characteristics Cable Management Sata Hard Drive CablesSmart ATA Drives Sata Data Cable Removal and Replacement Procedures Microtower MT Chassis Preparation for Disassembly Computer Access Panel Description Spare part number Access panel 646825-001 Remove the access panel Computer Access Panel on Front Bezel Front Bezel Security Page Bezel Blanks 5Removing a Bezel Blank Bezel Blanks DDR3-SDRAM DIMMs MemoryDIMMs Installing DIMMs Populating Dimm SocketsPage Expansion Cards Page Page Page 1System Board Connections System Board Connector System Board Label Color ComponentSystem Board Connections Drives Media 13Extra Guide Screw Locations Guide Screw Device Remove the front bezel Front Bezel on Drives Drive PositionsRemoving a 5.25-inch or 3.5-inch Drive from a Drive Bay 2Drive PositionsPage Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay 16Removing the DrivesPage Page Installing a Hard Drive into an Internal Drive Bay Removing a Hard Drive from a Drive Bay 22Sliding the 2.5-inch Drive in the Adapter Bracket Drives Page Page Front Fan Assembly Description Spare part number Front fan assembly 585884-001Page Front I/O Assembly Description Spare part number Front I/O assembly 646827-001 Power Switch/LED Assembly Heat sink Description Spare part number Heat sink 645326-001Page Processor Description Spare part number Intel Core i7 processor Remove the access panel Computer Access Panel on Page Speaker Description Spare part number Speaker 645330-001 Rear Chassis Fan Description Spare part number Rear chassis fan 636922-001Page Power Supply Page System Board Preparation for Disassembly Access Panel Description Spare part number Access panel 646815-001 Description Spare part number Front bezel 687950-001 Front Bezel Security Page 5Removing a bezel blank Replace the front bezel 102 Memory Populating Dimm Sockets Page Expansion Card 8Removing an Expansion Slot Cover Expansion Card Page Page Black Unused Power X4PCIEXP Installing and Removing Drives 13Drive Positions 14Extra Guide Screw Locations Removing a 5.25-inch Drive from a Drive Bay Page Page Removing a 3.5-inch Drive from a Drive Bay Installing a 3.5-inch Drive into a Drive Bay Page Page 25Installing Hard Drive Guide Screws Drives Page Fan duct Description Spare part number Fan duct 636921-001 Description Spare part number Front fan 645327-001 Page Hood Sensor Description Spare part number Hood sensor 638816-001 Front I/O, Power Switch Assembly Remove the chassis fan Front Fan Assembly onPage Description Spare part number Speaker 636925-001 34Loosening the heat sink screws 130 Page Processor Description Spare part number Page Power Supply Page System Board Page Using the Small Form Factor Computer in a Tower Orientation Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical Support Helpful Hints Refer to Helpful Hints on page 141 in this guidePage Computer date and time display is incorrect Cause Solution Solving General Problems1Solving General Problems Select Control Panel Cannot remove computer cover or access panel Cause Solution 144 Troubleshooting Without DiagnosticsThere is no sound or sound volume is too low Cause Solution Poor performance Cause Solution All apps icon Go to Start All Programs AccessoriesRun Under Windows System, click Run 146 Troubleshooting Without Diagnostics Power supply shuts down intermittently Cause Solution Solving Power Problems2Solving Power Problems 148 Troubleshooting Without Diagnostics Solving Hard Drive Problems 3Solving Hard Drive Problems 150 Troubleshooting Without Diagnostics Computer seems to be locked up Cause Solution Storage Boot OrderDevice Configuration 4Solving Media Card Reader Problems Solving Media Card Reader Problems152 Troubleshooting Without Diagnostics Can not write to the media card Cause Solution Solving Media Card Reader Problems 153 5Solving Display Problems Solving Display Problems154 Troubleshooting Without Diagnostics Solving Display Problems Image is not centered Cause Solution 156 Troubleshooting Without DiagnosticsDim characters Cause Solution Select ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution 158 Troubleshooting Without Diagnostics Certain typed symbols do not appear correct Cause Solution Sound cuts in and out Cause Solution Solving Audio Problems6Solving Audio Problems Device Security System Audio Control Panel, and then select Device Manager 160 Troubleshooting Without DiagnosticsLine-in jack is not functioning properly Cause Solution Control Panel , and then select Device Manager Solving Printer Problems7Solving Printer Problems Printer prints garbled information Cause Solution 162 Troubleshooting Without DiagnosticsPrinter will not turn on Cause Solution Printer will not print Cause Solution 8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Keyboard and Mouse Problems 163 164 Troubleshooting Without Diagnostics 9Solving Mouse Problems 10Solving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems 165 Security USB Security 166 Troubleshooting Without Diagnostics Computer will not start Cause Solution Wake-on-LAN feature is not functioning Cause Solution Solving Network Problems11Solving Network Problems 168 Troubleshooting Without Diagnostics Network status link light never flashes Cause Solution Manager 170 Troubleshooting Without Diagnostics Diagnostics reports a failure Cause Solution Solving Memory Problems New network card will not boot Cause Solution Out of memory error Cause Solution 172 Troubleshooting Without Diagnostics12Solving Memory Problems Memory count during Post is wrong Cause Solution Poor performance is experienced Cause Solution Solving Processor Problems13Solving Processor Problems Cause Solution 14Solving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems174 Troubleshooting Without Diagnostics Security Network Boot Movie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solution 15Solving USB Flash Drive Problems Solving USB Flash Drive Problems176 Troubleshooting Without Diagnostics USB flash drive not found identified Cause Solution Solving Front Panel Component Problems 177 Solving Front Panel Component ProblemsSolving Internet Access Problems Unable to connect to the Internet Cause Solution Click Internet Options 178 Troubleshooting Without DiagnosticsSelect Start Control Panel Solving Software Problems ROM issue Post error has occurred 180 Troubleshooting Without Diagnostics System files may be damaged Contacting Customer Support Post Error Messages 1Numeric Codes and Text Messages Post Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Control panel message Description Recommended action Control panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Reconfigure card resources and/or run Post Error Messages Bios General error during MEBx execution 2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Activity Beeps Possible Cause Once a bad card is identified, remove Password Security and Resetting Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Cmos button How to access and run HP PC Hardware Diagnostics Uefi HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB device System Restore Backup and RecoveryRestoring and recovering in Windows System Recovery Backup and Recovery System Recovery when Windows is not responding Creating recovery media Using recovery media Backup and recovery in Windows Backing up your information Performing a system recovery Using the Windows recovery tools Using f11 recovery tools Follow the on-screen instructionsPage Battery Replacement Lift the battery out of its holder Type Removing and Replacing a Removable 3.5-inch Sata Hard Drive Page Figure B-5Replacing the Hard Drive 215 Page Page Unlocking the Smart Cover Lock Smart Cover FailSafe KeyPage Page General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Appendix D Power Cord Set RequirementsCountry-Specific Requirements MT Specifications SpecificationsMT Specifications Table E-1Specifications High Efficiency Appendix E SpecificationsStandard Efficiency Rated Input Current SFF SpecificationsTable E-2Specifications 112 Illustrated Spare part number BatteryIndex Keyboard Cleaning Spare part numbers 40, 42 Index 103 SFF optical drive Keyboard problems LEDs MT processor 126 SFF power supply 135218 Resetting MT speaker Tamper-resistant wrench