HP Pro 6300 guide

Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock

To open the access panel with the Smart Cover Lock engaged:

1.Prepare the computer for disassembly.

2.Use the Smart Cover FailSafe Key to remove the two tamper-proof screws that secure the Smart Cover Lock to the chassis.

Figure C-1Removing the Smart Cover Lock Screws from the Convertible Minitower

Figure C-2Removing the Smart Cover Lock Screws from the Microtower

Using the Smart Cover FailSafe Key to Remove the Smart Cover Lock

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HP Pro 6300 manual

Contents

HP Compaq Business PC Maintenance and Service Guide Page Iii About This Book Iv About This Book Table of contents Page Removal and Replacement Procedures Microtower MT Chassis Troubleshooting Without Diagnostics 140 Contacting Customer Support 181 Post Error Messages 182 MT Specifications 223 SFF Specifications 225 Appendix D Power Cord Set Requirements 221 Standard Configuration Features Product Features Microtower MT Front Panel Components Product Features1Front Panel Components Small Form Factor SFF Front Panel Components Small Form Factor SFF Front Panel Components2Front Panel Components Rear Panel Components Microtower MT Rear Panel Components Small Form Factor SFF Rear Panel Components Small Form Factor SFF Rear Panel Components 6Microtower Serial Number and Product ID Location Serial Number Location Activating and customizing the software in Windows Activating and Customizing the SoftwareActivating the Windows operating system Installing or upgrading device drivers Downloading Windows 7 updatesCustomizing the monitor display Click Settings Change PC Settings Downloading Windows 8 updates Computer Setup F10 Utilities Computer Setup F10 Utility Computer Setup F10 Utilities Using Computer Setup F10 Utilities Computer Setup F10 Utility Computer Setup-File2Computer Setup-File 3Computer Setup-Storage Computer Setup-StorageConfiguration Exit Boot Order Removable Media BootShortcut to Temporarily Override Boot Order Storage Options Sata Emulation 4Computer Setup-Security Computer Setup-Security Device Security Network BootUSB Security Slot Security Security Virtualization Technology Directed I/O System Security DriveLock Security Secure Boot 5Computer Setup-Power Computer Setup-PowerOption Description OS Power Management 6Computer Setup-Advanced for advanced users Computer Setup-AdvancedHardware Power Thermal Onboard Devices Bios Power-OnBus Options Device Options VGA Configuration Recovering the Configuration SettingsAMT Configuration Microtower MT chassis spare parts Illustrated parts catalogComputer major components Illustrated parts catalog Intel Celeron processors Item Description Spare part number Cables Misc parts Drives Optical drive Misc boards Spare part Description Number Sequential part number listing Microtower MT chassis spare parts Illustrated parts catalog Microtower MT chassis spare parts Description Spare part number Front bezel Small Form Factor SFF chassis spare parts Small Form Factor SFF chassis spare parts Cables Misc parts Printer port, PCI card Description Spare part number SpeakerRubber feet Chassis stand Drives Misc boards Small Form Factor SFF chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Illustrated parts catalog Generating Static Electrostatic Discharge InformationElectrostatic Discharge Information Relative Humidity Event 55% 40% 10% Personal Grounding Methods and Equipment Preventing Electrostatic Damage to Equipment Recommended Materials and Equipment Grounding the Work AreaStatic Shielding Protection Levels Method Voltage Operating Guidelines Cleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine Care Cleaning the Monitor Service ConsiderationsCleaning the Mouse Power Supply Fan Tools and Software Requirements Cables and ConnectorsScrews Hard Drives Serial ATA Hard Drive Characteristics Lithium Coin Cell BatterySata Hard Drives Smart ATA Drives Sata Hard Drive CablesCable Management Sata Data Cable Preparation for Disassembly Removal and Replacement Procedures Microtower MT Chassis Description Spare part number Access panel 646825-001 Computer Access Panel Front Bezel Remove the access panel Computer Access Panel on Front Bezel Security Page 5Removing a Bezel Blank Bezel Blanks Bezel Blanks DIMMs MemoryDDR3-SDRAM DIMMs Populating Dimm Sockets Installing DIMMsPage Expansion Cards Page Page Page System Board Connections System Board Connector System Board Label Color Component1System Board Connections Drives Media Guide Screw Device 13Extra Guide Screw Locations Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay Drive PositionsRemove the front bezel Front Bezel on Drives 2Drive PositionsPage 16Removing the Drives Installing a 5.25-inch or 3.5-inch Drive into a Drive BayPage Page Removing a Hard Drive from a Drive Bay Installing a Hard Drive into an Internal Drive Bay 22Sliding the 2.5-inch Drive in the Adapter Bracket Drives Page Page Description Spare part number Front fan assembly 585884-001 Front Fan AssemblyPage Description Spare part number Front I/O assembly 646827-001 Front I/O Assembly Power Switch/LED Assembly Description Spare part number Heat sink 645326-001 Heat sinkPage Description Spare part number Intel Core i7 processor Processor Remove the access panel Computer Access Panel on Page Description Spare part number Speaker 645330-001 Speaker Description Spare part number Rear chassis fan 636922-001 Rear Chassis FanPage Power Supply Page System Board Preparation for Disassembly Description Spare part number Access panel 646815-001 Access Panel Description Spare part number Front bezel 687950-001 Front Bezel Security Page 5Removing a bezel blank Replace the front bezel 102 Memory Populating Dimm Sockets Page Expansion Card 8Removing an Expansion Slot Cover Expansion Card Page Page Black Unused Power X4PCIEXP 13Drive Positions Installing and Removing Drives 14Extra Guide Screw Locations Removing a 5.25-inch Drive from a Drive Bay Page Page Removing a 3.5-inch Drive from a Drive Bay Installing a 3.5-inch Drive into a Drive Bay Page Page 25Installing Hard Drive Guide Screws Drives Page Description Spare part number Fan duct 636921-001 Fan duct Description Spare part number Front fan 645327-001 Page Description Spare part number Hood sensor 638816-001 Hood Sensor Remove the chassis fan Front Fan Assembly on Front I/O, Power Switch AssemblyPage Description Spare part number Speaker 636925-001 34Loosening the heat sink screws 130 Page Processor Description Spare part number Page Power Supply Page System Board Page Using the Small Form Factor Computer in a Tower Orientation Safety and Comfort Before You Call for Technical Support Troubleshooting Without Diagnostics Refer to Helpful Hints on page 141 in this guide Helpful HintsPage 1Solving General Problems Solving General ProblemsComputer date and time display is incorrect Cause Solution Select Control Panel There is no sound or sound volume is too low Cause Solution 144 Troubleshooting Without DiagnosticsCannot remove computer cover or access panel Cause Solution Poor performance Cause Solution Run Go to Start All Programs AccessoriesAll apps icon Under Windows System, click Run 146 Troubleshooting Without Diagnostics 2Solving Power Problems Solving Power ProblemsPower supply shuts down intermittently Cause Solution 148 Troubleshooting Without Diagnostics 3Solving Hard Drive Problems Solving Hard Drive Problems 150 Troubleshooting Without Diagnostics Device Configuration Storage Boot OrderComputer seems to be locked up Cause Solution 152 Troubleshooting Without Diagnostics Solving Media Card Reader Problems4Solving Media Card Reader Problems Can not write to the media card Cause Solution Solving Media Card Reader Problems 153 154 Troubleshooting Without Diagnostics Solving Display Problems5Solving Display Problems Solving Display Problems Dim characters Cause Solution 156 Troubleshooting Without DiagnosticsImage is not centered Cause Solution Select ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution Certain typed symbols do not appear correct Cause Solution 158 Troubleshooting Without Diagnostics 6Solving Audio Problems Solving Audio ProblemsSound cuts in and out Cause Solution Device Security System Audio Line-in jack is not functioning properly Cause Solution 160 Troubleshooting Without DiagnosticsControl Panel, and then select Device Manager 7Solving Printer Problems Solving Printer ProblemsControl Panel , and then select Device Manager Printer will not turn on Cause Solution 162 Troubleshooting Without DiagnosticsPrinter prints garbled information Cause Solution Printer will not print Cause Solution Solving Keyboard and Mouse Problems 163 Solving Keyboard and Mouse Problems8Solving Keyboard Problems 9Solving Mouse Problems 164 Troubleshooting Without Diagnostics Solving Hardware Installation Problems 165 Solving Hardware Installation Problems10Solving Hardware Installation Problems Security USB Security Computer will not start Cause Solution 166 Troubleshooting Without Diagnostics 11Solving Network Problems Solving Network ProblemsWake-on-LAN feature is not functioning Cause Solution 168 Troubleshooting Without Diagnostics Manager Network status link light never flashes Cause Solution Diagnostics reports a failure Cause Solution 170 Troubleshooting Without Diagnostics New network card will not boot Cause Solution Solving Memory Problems 12Solving Memory Problems 172 Troubleshooting Without DiagnosticsOut of memory error Cause Solution Memory count during Post is wrong Cause Solution 13Solving Processor Problems Solving Processor ProblemsPoor performance is experienced Cause Solution Cause Solution 174 Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems14Solving CD-ROM and DVD Problems Security Network Boot Cannot eject compact disc tray-load unit Cause Solution Movie will not play in the DVD drive Cause Solution 176 Troubleshooting Without Diagnostics Solving USB Flash Drive Problems15Solving USB Flash Drive Problems USB flash drive not found identified Cause Solution Solving Internet Access Problems Solving Front Panel Component ProblemsSolving Front Panel Component Problems 177 Unable to connect to the Internet Cause Solution Select Start Control Panel 178 Troubleshooting Without DiagnosticsClick Internet Options ROM issue Post error has occurred Solving Software Problems System files may be damaged 180 Troubleshooting Without Diagnostics Contacting Customer Support Post Error Messages Post Numeric Codes and Text Messages Post Numeric Codes and Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended action Control panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Reconfigure card resources and/or run Post Error Messages Bios General error during MEBx execution 2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Activity Beeps Possible Cause Once a bad card is identified, remove Cmos Password Security and Resetting Resetting the Password Jumper Clearing and Resetting the Cmos Cmos button Locate, press, and hold the Cmos button in for five seconds Why run HP PC Hardware Diagnostics Uefi HP PC Hardware DiagnosticsHow to access and run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB device Restoring and recovering in Windows Backup and RecoverySystem Restore Backup and Recovery System Recovery System Recovery when Windows is not responding Creating recovery media Using recovery media Backing up your information Backup and recovery in Windows Using the Windows recovery tools Performing a system recovery Follow the on-screen instructions Using f11 recovery toolsPage Battery Replacement Lift the battery out of its holder Type Removing and Replacing a Removable 3.5-inch Sata Hard Drive Page Figure B-5Replacing the Hard Drive 215 Page Page Smart Cover FailSafe Key Unlocking the Smart Cover LockPage Page Japanese Power Cord Requirements Power Cord Set RequirementsGeneral Requirements Country-Specific Requirements Appendix D Power Cord Set RequirementsCountry Accrediting Agency MT Specifications SpecificationsMT Specifications Table E-1Specifications Standard Efficiency Appendix E SpecificationsHigh Efficiency Table E-2Specifications SFF SpecificationsRated Input Current Index Battery112 Illustrated Spare part number 103 SFF optical drive Keyboard Cleaning Spare part numbers 40, 42 Index LEDs Keyboard problems 218 Resetting 126 SFF power supply 135MT processor MT speaker Tamper-resistant wrench