Table 9-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

 

1152-Serial Port B Address Conflict Detected

Both external and internal serial ports are

1.

Remove any serial port expansion

 

assigned to COM2.

 

cards.

 

 

2.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting CMOS

 

 

 

on page 195.)

 

 

3.

Reconfigure card resources and/or run

 

 

 

Computer Setup or Windows utilities.

 

 

 

 

1155-Serial Port Address Conflict Detected

Both external and internal serial ports are

1.

Remove any serial port expansion

 

assigned to same IRQ.

 

cards.

 

 

2.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting CMOS

 

 

 

on page 195.)

 

 

3.

Reconfigure card resources and/or run

 

 

 

Computer Setup or Windows utilities.

 

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard

1.

Determine if hard drive is giving correct

Failure

drives have a hard drive firmware patch that

 

error message. Enter Computer Setup

 

will fix an erroneous error message.)

 

and run the Drive Protection System test

 

 

 

under F2 Diagnostics.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard

 

 

 

drive.

 

 

 

1796-SATA Cabling Error

One or more SATA devices are improperly

Ensure SATA connectors are used in

 

attached. For optimal performance, the

ascending order. For one device, use SATA

 

SATA 0 and SATA 1 connectors must be

0. For two devices, use SATA 0 and SATA

 

used before SATA 2 and SATA 3.

1. For three devices, use SATA 0, SATA 1,

 

 

and SATA 2.

 

 

 

 

1801-Microcode Patch Error

Processor is not supported by ROM BIOS.

1.

Upgrade BIOS to proper version.

 

 

2.

Change the processor.

2200-PMM Allocation Error during MEBx Download

Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM.

1.Reboot the computer.

2.Unplug the power cord, re-seat the memory modules, and reboot the computer.

3.If the memory configuration was recently changed, unplug the computer, restore the original memory configuration, and reboot the computer.

4.If the error persists, replace the system board.

POST Numeric Codes and Text Messages 187