Index, Battery, Illustrated Spare part number | HP Pro 6300 instruction

Index

Symbols/Numerics

battery

CMOS

2.5-in drive adapter, spare part

disposal

54

backing up

195

number 29, 40

battery replacement

210

clearing and resetting

197

A

beep codes

191

computer

bezel blank

specifications

225

access panel

spare part number

61, 102

computer cleaning

51

locking and unlocking

218

booting options

country power cord set

MT removal

57

Full Boot

182

requirements

222

MT spare part number

57

Quick Boot

182

Customer Support

140, 181

SFF removal and replacement

C

D

98

SFF spare part number

98

cable management

55

DIMMs. See memory

access panel, locked

144

cable pinouts

disassembly preparation

access panel, MT

SATA data

55

MT

56

spare part number

26, 33

card reader, spare part number

SFF

97

access panel, SFF

29, 40

DisplayPort cable

spare part number

36, 44

cautions

spare part number

32, 42

adapter, DisplayPort to DVI

AC power

47

DisplayPort cable (not illustrated)

spare part number

34, 44

cables

53

spare part number

28, 39

adapter, DisplayPort to DVI (not

cooling fan

52

DMS-59 to dual VGA cable

illustrated)

electrostatic discharge

47

spare part number

32, 42

spare part number

28, 38

keyboard cleaning

52

DMS-59 to dual VGA cable (not

adapter, DisplayPort to HDMI

keyboard keys

52

illustrated)

spare part number

32, 43

CD-ROM or DVD problems

174

spare part number

28, 38

adapter, DisplayPort to HDMI (not

chasis types, illustrated

47

drives

illustrated)

chassis fan, MT

MT cable connections

70

spare part number

28, 39

spare part number

33

MT installation

70

adapter, DisplayPort to VGA

chassis fan, SFF

MT locations

73

spare part number

32, 43

spare part number

44

SFF cable connections

112

adapter, DisplayPort to VGA (not

chassis stand

SFF installation

112

illustrated)

spare part number

40

SFF locations

112

spare part number

28, 38

clamp lock, spare part number

E

antenna, spare part number 30,

30, 32, 40, 42

40

cleaning

electrostatic discharge (ESD) 47

audible codes

191

computer

51

preventing damage

48

audio problems

159

mouse

52

error

B

safety precautions

51

codes 182, 191

messages 183

Backup and Restore

206

226 Index

Image 236

HP Pro 6300 manual Index, Battery, Illustrated Spare part number

Contents

HP Compaq Business PC Maintenance and Service Guide Page About This Book Iii Iv About This Book Table of contents Page Removal and Replacement Procedures Microtower MT Chassis Troubleshooting Without Diagnostics 140 Post Error Messages 182 Contacting Customer Support 181 Appendix D Power Cord Set Requirements 221 MT Specifications 223 SFF Specifications 225 Product Features Standard Configuration Features 1Front Panel Components Product FeaturesMicrotower MT Front Panel Components 2Front Panel Components Small Form Factor SFF Front Panel ComponentsSmall Form Factor SFF Front Panel Components Microtower MT Rear Panel Components Rear Panel Components Small Form Factor SFF Rear Panel Components Small Form Factor SFF Rear Panel Components Serial Number Location 6Microtower Serial Number and Product ID Location Activating the Windows operating system Activating and Customizing the SoftwareActivating and customizing the software in Windows Customizing the monitor display Downloading Windows 7 updatesInstalling or upgrading device drivers Downloading Windows 8 updates Click Settings Change PC Settings Computer Setup F10 Utility Computer Setup F10 Utilities Using Computer Setup F10 Utilities Computer Setup F10 Utilities 2Computer Setup-File Computer Setup-FileComputer Setup F10 Utility Computer Setup-Storage 3Computer Setup-StorageConfiguration Exit Removable Media Boot Boot OrderShortcut to Temporarily Override Boot Order Storage Options Sata Emulation Computer Setup-Security 4Computer Setup-Security Network Boot Device SecurityUSB Security Slot Security Security System Security Virtualization Technology Directed I/O Secure Boot DriveLock Security Computer Setup-Power 5Computer Setup-PowerOption Description OS Power Management Computer Setup-Advanced 6Computer Setup-Advanced for advanced usersHardware Power Thermal Bus Options Bios Power-OnOnboard Devices Device Options AMT Configuration Recovering the Configuration SettingsVGA Configuration Computer major components Illustrated parts catalogMicrotower MT chassis spare parts Illustrated parts catalog Item Description Spare part number Intel Celeron processors Cables Misc parts Drives Misc boards Optical drive Sequential part number listing Spare part Description Number Microtower MT chassis spare parts Illustrated parts catalog Microtower MT chassis spare parts Small Form Factor SFF chassis spare parts Description Spare part number Front bezel Small Form Factor SFF chassis spare parts Cables Misc parts Description Spare part number Speaker Printer port, PCI cardRubber feet Chassis stand Drives Misc boards Small Form Factor SFF chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Illustrated parts catalog Electrostatic Discharge Information Generating StaticElectrostatic Discharge Information Relative Humidity Event 55% 40% 10% Preventing Electrostatic Damage to Equipment Personal Grounding Methods and Equipment Grounding the Work Area Recommended Materials and EquipmentStatic Shielding Protection Levels Method Voltage Operating Guidelines General Cleaning Safety Precautions Cleaning the Computer CaseCleaning the Keyboard Routine Care Service Considerations Cleaning the MonitorCleaning the Mouse Power Supply Fan Cables and Connectors Tools and Software RequirementsScrews Hard Drives Sata Hard Drives Lithium Coin Cell BatterySerial ATA Hard Drive Characteristics Sata Hard Drive Cables Smart ATA DrivesCable Management Sata Data Cable Removal and Replacement Procedures Microtower MT Chassis Preparation for Disassembly Computer Access Panel Description Spare part number Access panel 646825-001 Remove the access panel Computer Access Panel on Front Bezel Front Bezel Security Page Bezel Blanks 5Removing a Bezel Blank Bezel Blanks DDR3-SDRAM DIMMs MemoryDIMMs Installing DIMMs Populating Dimm SocketsPage Expansion Cards Page Page Page 1System Board Connections System Board Connector System Board Label Color ComponentSystem Board Connections Drives Media 13Extra Guide Screw Locations Guide Screw Device Drive Positions Removing a 5.25-inch or 3.5-inch Drive from a Drive BayRemove the front bezel Front Bezel on Drives 2Drive PositionsPage Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay 16Removing the DrivesPage Page Installing a Hard Drive into an Internal Drive Bay Removing a Hard Drive from a Drive Bay 22Sliding the 2.5-inch Drive in the Adapter Bracket Drives Page Page Front Fan Assembly Description Spare part number Front fan assembly 585884-001Page Front I/O Assembly Description Spare part number Front I/O assembly 646827-001 Power Switch/LED Assembly Heat sink Description Spare part number Heat sink 645326-001Page Processor Description Spare part number Intel Core i7 processor Remove the access panel Computer Access Panel on Page Speaker Description Spare part number Speaker 645330-001 Rear Chassis Fan Description Spare part number Rear chassis fan 636922-001Page Power Supply Page System Board Preparation for Disassembly Access Panel Description Spare part number Access panel 646815-001 Description Spare part number Front bezel 687950-001 Front Bezel Security Page 5Removing a bezel blank Replace the front bezel 102 Memory Populating Dimm Sockets Page Expansion Card 8Removing an Expansion Slot Cover Expansion Card Page Page Black Unused Power X4PCIEXP Installing and Removing Drives 13Drive Positions 14Extra Guide Screw Locations Removing a 5.25-inch Drive from a Drive Bay Page Page Removing a 3.5-inch Drive from a Drive Bay Installing a 3.5-inch Drive into a Drive Bay Page Page 25Installing Hard Drive Guide Screws Drives Page Fan duct Description Spare part number Fan duct 636921-001 Description Spare part number Front fan 645327-001 Page Hood Sensor Description Spare part number Hood sensor 638816-001 Front I/O, Power Switch Assembly Remove the chassis fan Front Fan Assembly onPage Description Spare part number Speaker 636925-001 34Loosening the heat sink screws 130 Page Processor Description Spare part number Page Power Supply Page System Board Page Using the Small Form Factor Computer in a Tower Orientation Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical Support Helpful Hints Refer to Helpful Hints on page 141 in this guidePage Solving General Problems 1Solving General ProblemsComputer date and time display is incorrect Cause Solution Select Control Panel 144 Troubleshooting Without Diagnostics There is no sound or sound volume is too low Cause SolutionCannot remove computer cover or access panel Cause Solution Poor performance Cause Solution Go to Start All Programs Accessories RunAll apps icon Under Windows System, click Run 146 Troubleshooting Without Diagnostics Power supply shuts down intermittently Cause Solution Solving Power Problems2Solving Power Problems 148 Troubleshooting Without Diagnostics Solving Hard Drive Problems 3Solving Hard Drive Problems 150 Troubleshooting Without Diagnostics Computer seems to be locked up Cause Solution Storage Boot OrderDevice Configuration Solving Media Card Reader Problems 152 Troubleshooting Without Diagnostics4Solving Media Card Reader Problems Can not write to the media card Cause Solution Solving Media Card Reader Problems 153 5Solving Display Problems Solving Display Problems154 Troubleshooting Without Diagnostics Solving Display Problems 156 Troubleshooting Without Diagnostics Dim characters Cause SolutionImage is not centered Cause Solution Select ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution 158 Troubleshooting Without Diagnostics Certain typed symbols do not appear correct Cause Solution Solving Audio Problems 6Solving Audio ProblemsSound cuts in and out Cause Solution Device Security System Audio Control Panel, and then select Device Manager 160 Troubleshooting Without DiagnosticsLine-in jack is not functioning properly Cause Solution Control Panel , and then select Device Manager Solving Printer Problems7Solving Printer Problems 162 Troubleshooting Without Diagnostics Printer will not turn on Cause SolutionPrinter prints garbled information Cause Solution Printer will not print Cause Solution 8Solving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Keyboard and Mouse Problems 163 164 Troubleshooting Without Diagnostics 9Solving Mouse Problems Solving Hardware Installation Problems Solving Hardware Installation Problems 16510Solving Hardware Installation Problems Security USB Security 166 Troubleshooting Without Diagnostics Computer will not start Cause Solution Wake-on-LAN feature is not functioning Cause Solution Solving Network Problems11Solving Network Problems 168 Troubleshooting Without Diagnostics Network status link light never flashes Cause Solution Manager 170 Troubleshooting Without Diagnostics Diagnostics reports a failure Cause Solution Solving Memory Problems New network card will not boot Cause Solution 172 Troubleshooting Without Diagnostics 12Solving Memory ProblemsOut of memory error Cause Solution Memory count during Post is wrong Cause Solution Solving Processor Problems 13Solving Processor ProblemsPoor performance is experienced Cause Solution Cause Solution Solving CD-ROM and DVD Problems 174 Troubleshooting Without Diagnostics14Solving CD-ROM and DVD Problems Security Network Boot Movie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solution Solving USB Flash Drive Problems 176 Troubleshooting Without Diagnostics15Solving USB Flash Drive Problems USB flash drive not found identified Cause Solution Solving Front Panel Component Problems Solving Internet Access ProblemsSolving Front Panel Component Problems 177 Unable to connect to the Internet Cause Solution Click Internet Options 178 Troubleshooting Without DiagnosticsSelect Start Control Panel Solving Software Problems ROM issue Post error has occurred 180 Troubleshooting Without Diagnostics System files may be damaged Contacting Customer Support Post Error Messages Post Numeric Codes and Text Messages Post Numeric Codes and Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended action Control panel message Description Verify monitor is attached and turned Reseat CPU or chassis fan Reconfigure card resources and/or run Post Error Messages Bios General error during MEBx execution 2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Activity Beeps Possible Cause Once a bad card is identified, remove Password Security and Resetting Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Cmos button How to access and run HP PC Hardware Diagnostics Uefi HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Uefi Downloading HP PC Hardware Diagnostics to a USB device System Restore Backup and RecoveryRestoring and recovering in Windows System Recovery Backup and Recovery System Recovery when Windows is not responding Creating recovery media Using recovery media Backup and recovery in Windows Backing up your information Performing a system recovery Using the Windows recovery tools Using f11 recovery tools Follow the on-screen instructionsPage Battery Replacement Lift the battery out of its holder Type Removing and Replacing a Removable 3.5-inch Sata Hard Drive Page Figure B-5Replacing the Hard Drive 215 Page Page Unlocking the Smart Cover Lock Smart Cover FailSafe KeyPage Page General Requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Appendix D Power Cord Set RequirementsCountry-Specific Requirements Specifications MT SpecificationsMT Specifications Table E-1Specifications High Efficiency Appendix E SpecificationsStandard Efficiency Rated Input Current SFF SpecificationsTable E-2Specifications 112 Illustrated Spare part number BatteryIndex Keyboard Cleaning Spare part numbers 40, 42 Index 103 SFF optical drive Keyboard problems LEDs 126 SFF power supply 135 218 ResettingMT processor MT speaker Tamper-resistant wrench