Table 9-2Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity

Beeps

Possible Cause

Recommended Action

Red Power LED flashes five

5

times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.

Pre-video memory error.

CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer power cord before attempting to reseat, install, or remove a DIMM module.

1.Reseat DIMMs.

2.Replace DIMMs one at a time to isolate the faulty module.

3.Replace third-party memory with HP memory.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED flashes six

6

Pre-video graphics error.

For systems with a graphics card:

times, once every second,

 

 

1.

Reseat the graphics card.

followed by a two second

 

 

pause. Beeps stop after fifth

 

 

2.

Replace the graphics card.

iteration but LEDs continue until

 

 

 

 

 

 

problem is solved.

 

 

3.

Replace the system board.

 

 

 

 

 

 

For systems with integrated graphics, replace the

 

 

 

system board.

 

 

 

 

Red Power LED flashes seven

7

System board failure

Replace the system board.

times, once every second,

 

(ROM detected failure

 

 

followed by a two second

 

prior to video).

 

 

pause. Beeps stop after fifth

 

 

 

 

iteration but LEDs continue until

 

 

 

 

problem is solved.

 

 

 

 

 

 

 

 

 

Red Power LED flashes eight

8

Invalid ROM based on

1.

Reflash the system ROM with the latest BIOS

times, once every second,

 

bad checksum.

 

image. See the “Boot Block Emergency

followed by a two second

 

 

 

Recovery Mode” section of the Desktop

pause. Beeps stop after fifth

 

 

 

Management Guide for more information.

iteration but LEDs continue until

 

 

2.

Replace the system board.

problem is solved.

 

 

 

 

 

 

 

Red Power LED flashes nine

9

System powers on but is

1.

Check that the voltage selector, located on

times, once every second,

 

unable to boot.

 

the rear of the power supply (some models),

followed by a two second

 

 

 

is set to the appropriate voltage. Proper

pause. Beeps stop after fifth

 

 

 

voltage setting depends on your region.

iteration but LEDs continue until

 

 

2.

Unplug the AC power cord from the

problem is solved.

 

 

 

 

 

 

computer, wait 30 seconds, then plug the

 

 

 

 

power cord back in to the computer.

 

 

 

3.

Replace the system board.

 

 

 

4.

Replace the processor.

 

 

 

 

 

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 193