Solving CD-ROM and DVD Problems
If you encounter
Table 8-14 Solving CD-ROM and DVD Problems
System will not boot from
Cause | Solution |
|
|
The device is attached to a SATA port that has been hidden in | Run the Computer Setup utility and ensure Device Available |
the Computer Setup utility. | is selected for the device's SATA port in Security > Device |
| Security. |
|
|
Removable Media Boot is disabled in the Computer Setup | Run the Computer Setup utility and enable booting to |
utility. | removable media in Storage > Storage Options. Ensure |
| |
|
|
Network Boot is enabled in Computer Setup. | Run the Computer Setup utility and disable Network Boot in |
| Security > Network Boot. |
|
|
Try a bootable CD in the drive. | |
|
|
Boot order not correct. | Run the Computer Setup utility and change boot sequence in |
| Storage > Boot Order. |
|
|
Drive not found (identified). |
|
|
|
Cause | Solution |
|
|
Cable could be loose. | Check cable connections. |
|
|
The system may not have automatically recognized a newly | See reconfiguration directions in the Solving Hardware |
installed device. | Installation Problems on page 165 section. If the system still |
| does not recognize the new device, check to see if the device |
| is listed within Computer Setup. If it is listed, the probable |
| cause is a driver problem. If it is not listed, the probable cause |
| is a hardware problem. |
| If this is a newly installed drive, run the Computer Setup utility |
| and try adding a POST delay under Advanced > Power- |
| On Options. |
|
|
The device is attached to a SATA port that has been hidden in | Run the Computer Setup utility and ensure Device Available |
Computer Setup. | is selected for the device's SATA port in Security > Device |
| Security. |
|
|
Drive responds slowly immediately after | Run Computer Setup and increase the POST Delay in |
| Advanced > |
|
|
174 | Chapter 8 Troubleshooting Without Diagnostics |
