Table 5. Troubleshooting (continued)
| Problem | 
 | 
 | 
 | 
| indicator | Component | Possible cause | Possible solutions | 
| 
 | 
 | 
 | 
 | 
| Green LED is | Drives | The DS3200 was | Perform one of the following | 
| flashing slowly | 
 | not  | actions: | 
| (once every 2 | 
 | all SAS connections | v  | 
| seconds) | 
 | between the storage | subsystem. | 
| 
 | 
 | expansion | |
| 
 | 
 | v Make sure that the SAS | |
| 
 | 
 | enclosures and the | |
| 
 | 
 | connections between the | |
| 
 | 
 | DS3200 storage | |
| 
 | 
 | storage expansion enclosures | |
| 
 | 
 | subsystem have | |
| 
 | 
 | and the DS3200 storage | |
| 
 | 
 | failed. | |
| 
 | 
 | subsystem are made. | |
| 
 | 
 | 
 | |
| 
 | 
 | 
 | v Make sure that all the storage | 
| 
 | 
 | 
 | expansion enclosures in the | 
| 
 | 
 | 
 | same channel pair have the | 
| 
 | 
 | 
 | same enclosure speed setting. | 
| 
 | 
 | 
 | 
 | 
| Intermittent or | Some or all | Defective ac power | Check the ac power source. | 
| sporadic power | components | source or incorrectly | Reseat all installed power cords | 
| loss to the storage | 
 | connected power | and power supplies. If applicable, | 
| subsystem | 
 | cable | check the power components | 
| 
 | 
 | 
 | |
| 
 | 
 | 
 | uninterruptible power supply). | 
| 
 | 
 | 
 | Replace defective power cords. | 
| 
 | 
 | 
 | 
 | 
| 
 | 
 | Power supply failure | Check the fault LED on the | 
| 
 | 
 | 
 | power supply. If the LED is lit, | 
| 
 | 
 | 
 | replace the failed component. | 
| 
 | 
 | 
 | 
 | 
| 
 | 
 | Midplane failure | Replace the DS3200. Contact | 
| 
 | 
 | 
 | your IBM  | 
| 
 | 
 | 
 | representative. | 
| 
 | 
 | 
 | 
 | 
| Unable to access | Drives | Incorrect storage | Make sure that the SAS cables | 
| drives | 
 | subsystem ID | are undamaged and correctly | 
| 
 | 
 | settings | connected. Check the storage | 
| 
 | 
 | 
 | subsystem ID settings. | 
| 
 | 
 | 
 | 
 | 
| 
 | 
 | RAID controller | Replace one or both RAID | 
| 
 | 
 | failure | controllers. Contact an IBM | 
| 
 | 
 | 
 | |
| 
 | 
 | 
 | 
 | 
| 
 | 
 | Drive failure | Replace the failed drive or drives. | 
| 
 | 
 | 
 | 
 | 
| Random errors | Subsystem | Midplane failure | Replace the DS3200. Contact | 
| 
 | 
 | 
 | your IBM  | 
| 
 | 
 | 
 | representative. | 
| 
 | 
 | 
 | 
 | 
102System Storage DS3200 Storage Subsystem: Installation, User’s, and Maintenance Guide
