Integra DHC-9.9 instruction manual 144

Troubleshooting—Continued

The immediate display does not appear

•The immediate display will not appear when the input signal from the COMPONENT VIDEO IN is output to a device connected to the COMPONENT VIDEO MONITOR OUT.

•Depending on the input signal, the immediate display may not appear when the input signal from the HDMI IN is output to a device connected to the HDMI OUT.

Tuner

Reception is noisy, FM stereo reception is noisy, or the FM STEREO indicator doesn’t appear

•Relocate your antenna.

•Move the AV controller away from your TV or com- puter.

•Listen to the station in mono (page 67).

•When listening to an AM station, operating the remote controller may cause noise.

•Passing cars and airplanes can cause interference.

•Concrete walls weaken radio signals.

•If nothing improves the reception, install an outdoor antenna.

Remote Controller

The remote controller doesn’t work

•Make sure that the batteries are installed with the cor- rect polarity (page 15).

•Make sure that the remote controller is not too far away from the AV controller, and that there’s no obstruction between the remote controller and the AV controller’s remote control sensor (page 15).

•Make sure you’ve selected the correct remote control- ler mode (page 16).

•Make sure you’ve entered the correct remote control code (page 137).

•Install new batteries. Don’t mix different types of bat- teries, or old and new batteries (page 15).

•Make sure that the AV controller is not subjected to direct sunshine or inverter-type fluorescent lights. Relocate if necessary.

•If the AV controller is installed in a rack or cabinet with colored-glass doors, the remote controller may not work reliably when the doors are closed.

•When using the remote controller to control other manufacturers’ AV components, some buttons may not work as expected.

•Make sure to set the same ID on both the AV controller and remote controller (page 125).

Can’t control other components

•If it’s an Onkyo component, make sure that the u cable and analog audio cable are connected properly. Connecting only an ucable won’t work (page 44).

•Make sure you’ve selected the correct remote control- ler mode (page 16).

•If you’ve connected an u-capable Onkyo MD recorder, CD recorder, uDock to the TAPE IN/OUT jacks, or an uDock to the AUX 1 jacks, for the remote controller to work properly, you must set the display to MD, CDR, or DOCK (page 57).

If you cannot operate it, you will need to enter the appropriate remote control code (page 137).

•The entered remote control code may not be correct. If more than one code is listed, try each one.

•If none of the codes work, use the Learning function to learn the commands of the other component’s remote controller (page 140).

•With some AV components, certain buttons may not work as expected, and some may not work at all.

•To control an Integra/Onkyo component that’s con- nected via u, point the remote controller at the AV controller. Be sure to enter the appropriate remote control code first (page 138).

•To control an Integra/Onkyo component that’s not connected via u, or another manufacturer’s compo- nent, point the remote controller at that component. Be sure to enter the appropriate remote control code first (page 137).

Can’t learn commands from another remote controller

•When learning commands, make sure that the trans- mitting ends of both remote controllers are pointing at each other.

•Are you trying to learn from a remote controller that cannot be used for learning? Some commands cannot be learned, especially those that contain several instructions.

Recording

Can’t record

•On your recorder, make sure the correct input is selected.

•To prevent signal loops and damage to the AV control- ler, input signals are not fed through to outputs with the same name (e.g., TAPE IN to TAPE OUT or VCR/DVR IN to VCR/DVR OUT).

Zone 2/Zone 3

There’s no sound

•Only components connected to analog inputs can be played in Zone 2 and Zone 3.

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