Integra DHC-9.9 instruction manual Troubleshooting—Continued, Video

Troubleshooting—Continued

There’s no sound with a certain signal format

•Check the digital audio output setting on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu or with the [Audio] button on your DVD player’s remote controller.

•Depending on the input signal, some listening modes cannot be selected (pages 91-96).

The volume cannot be set as required (The vol- ume cannot be set to +18.0 dB)

•Check to see if a maximum volume has been set (page 123).

•After the Automatic Speaker Setup function has been run, or the volume level of each individual speaker has been adjusted (pages 65 and 108), the maximum vol- ume may be reduced.

Noise can be heard

•Using cable ties to bundle audio cables with power cords, speaker cables, and so on can degrade audio performance, so don’t use them.

•An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

•Make sure the source material is Dolby Digital, Dolby Digital Plus, and Dolby TrueHD (page 117).

The DVD analog multichannel input doesn’t work

•Check the DVD multichannel input connections (page 33).

•Make sure that the multichannel input is assigned to the input selector (page 54).

•Make sure that the multichannel input is selected (page 129).

•Make sure that the “Speaker Type” is not set to “Bi-Amp”. The multichannel DVD input cannot be used if “Speaker Type” is set to “Bi-Amp” (page 55).

•Check the audio output settings on your DVD player.

About DTS signals

•When DTS program material ends and the DTS bit- stream stops, the AV controller remains in DTS listen- ing mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, because the AV controller does not switch formats immediately, you may not hear any sound, in which case you should stop your player for about three seconds, and then resume playback.

•With some CD players, you won’t be able to playback DTS material properly even though your player is connected to a digital input on the AV controller. This is usually because the DTS bitstream has been pro- cessed (e.g., output level, sampling rate, or frequency response changed) and the AV controller doesn’t rec- ognize it as a genuine DTS signal. In such cases, you may hear noise.

•When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a mal- function.

The beginning of audio received by an HDMI IN can’t be heard

•Since it takes longer to identify the format of an HDMI signal than it does for other digital audio sig- nals, sound may not be output immediately.

Video

There’s no picture

•Make sure that all video connecting plugs are pushed in all the way (page 28).

•Make sure that each video component is properly con- nected (pages 31-43).

•On your TV, make sure that the video input to which the AV controller is connected is selected.

•If your TV is connected to the HDMI output, set the “Monitor Out” setting to “HDMI Main” or “HDMI Sub” (page 46), and select “- - -”in the “Video Input Setup” on page 50 to watch composite video, S-Video, and component video sources.

•If your TV is connected to the COMPONENT VIDEO MONITOR OUT 1 or 2, set the “Monitor Out” setting to “Analog” (page 49), and select “- - -” in the “Com- ponent Video Setup” on page 52 to watch composite video and S-Video sources.

•If the video source is connected to a component video input, you must assign that input to an input selector (page 52), and your TV must be connected to either the HDMI OUT or COMPONENT VIDEO MONI- TOR OUT 1 or 2 (pages 31 and 37).

•If the video source is connected to an HDMI input, you must assign that input to an input selector (page 50), and your TV must be connected to the HDMI OUT (page 37).

There’s no picture from a source connected to an HDMI IN

•When the “Monitor Out” setting is set to “Analog”, and the “Resolution” setting is set to anything other than “Through” (see page 50), no video is output by the HDMI OUT.

•If the message “Resolution Error” appears on the AV controller’s display, this indicates that your TV does not support the current video resolution and you need to select another resolution on your DVD player.

The onscreen menus don’t appear

•If your TV is connected to the analog outputs, set the “Monitor Out” setting to “Analog” (page 46).

•On your TV, make sure that the video input to which the AV controller is connected is selected.

•On non-North American models, specify the TV system used in your area in the “TV Format Setup

(not North American models)” on page 56.

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