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Chapter 8: Troubleshooting
Problems and Possible SolutionsProblem | Possible Solution(s) | |
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| |
The card is not | This problem occurs if the system does not detect the | |
detected during | board after the setup program copies initial driver files | |
software | to the installation directory. (The card list is empty on | |
installation | the WAN Adapters Setup dialog box, as described in | |
| ||
| When a message tells you to add a card: | |
| 1. | Click OK. |
| 2. | Install (or reinstall) the board, as instructed in |
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| |
| If the WAN Adapters Setup still cannot detect the | |
| board, see Computer does not boot up or Host adapter | |
| ||
| When the board is installed, continue as follows: | |
| 1. | From the Start menu, select Programs, then |
|
| Interphase WAN Adapters, and then WAN |
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| Setup. |
| 2. | Click Add on the WAN Adapters Setup dialog box |
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| to add the card to the system. |
| 3. | Repeat the software installation, as described in |
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| |
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| |
Computer does | Your PCI bus automatically configures the hardware | |
not boot up or | resources used by the board. Therefore, a resource | |
Host adapter not | conflict (address or IRQ) is probably not the problem. | |
found | To resolve the problem: | |
| 1. | Make sure the board is properly seated in the PCI |
|
| slot. |
| 2. | Try a different PCI slot. |
| 3. | Contact Interphase Technical Support. |
5536 PRI RAS Communications Controller Users Guide | 123 |