![](/images/backgrounds/146446/146446-244146x1.png)
Problems and Possible Solutions
Problem | Possible Solution(s) | |
|
| |
ISDN remote | If you do not know how to access the Remote Access | |
station failed to | Setup dialog box or otherwise check the following | |
connect to the | items, see Index of Common Tasks on page 177. | |
RAS Server | 1. | Use the Windows NT Event Viewer to see if the |
| ||
|
| Remote Access Service is successfully initialized. |
| 2. | Make sure at least one ISDN RAS port is allowed to |
|
| accept incoming calls. (On the Remote Access |
|
| Setup dialog box, select a port and click |
|
| Configure.) |
| 3. | Use Remote Access Admin from Windows NT |
|
| Administrative Tools to see if ISDN RAS |
|
| incoming ports are active. |
| 4. | Make sure your system administrator has given the |
|
| remote user the right to connect. |
| 5. | Make sure the protocol(s) used by the remote user |
|
| (IP, IPX/SPX, or NetBEUI) are configured in the |
|
| RAS server. (On the Remote Access Setup dialog |
|
| box, click Network.) |
| 6. | Use SynWatch to see if an ISDN connection |
|
| problem exists. See Using the SynWatch Utility on |
|
| |
| 7. | Use SynWatch to see if a PPP negotiation problem |
|
| exists. Check the remote user ID and password. |
126 | Interphase Corporation |