Problems and Possible Solutions

Problem

Possible Solution(s)

Multilink is not Select the Enable Multilink option in the Network

enabled in the Configuration dialog box. (On the Remote Access RAS phonebook Setup dialog box, select a port and click Configure. entry properties For information about accessing the Remote Access

setup dialog box, see Index of Common Tasks on page 177.)

Multilink connection does not connect all ISDN channels required

1.Make sure that your ISDN subscription and the remote ISDN subscription offer as many B channels as the multilink requires.

2.Make sure that the number of free ISDN channels is sufficient for this multilink call. (Check both sides of the connection.)

RAS initialization failed in the driver-event log

Look up the failure cause in your Microsoft RAS documentation.

No valid

1. Check whether the board and the associated drivers

configuration

are installed correctly. (See Index of Common Tasks

message in

on page 177.)

SynWatch

2. In the WAN Adapters Setup utility, make sure the

configuration

ISDN Layer is present in the firmware.

panel

 

 

 

CSU activation

If a message appears at load time informing you that

failed at load time

the CSU activation failed, you probably entered an

 

invalid password for CSU activation.

 

On the DS1 Properties dialog box, enter the password

 

again to activate the CSU and reload. See Editing DS1

 

Properties on page 82 for additional information.

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Interphase Corporation