Chapter 1: Managing User Authentication and Access

Recovering the Root Password

If you forget the root password for the router, you can use the password recovery procedure to reset the root password.

NOTE: You need console access to recover the root password.

To recover the root password:

1.Power off the router by pressing the power button on the front panel.

2.Turn off the power to the management device, such as a PC or laptop computer, that you want to use to access the CLI.

3.Plug one end of the Ethernet rollover cable supplied with the router into the RJ-45 to DB-9 serial port adapter supplied with the router (see Figure 5 on page 21 and Figure 6 on page 22).

4.Plug the RJ-45 to DB-9 serial port adapter into the serial port on the management device (see Figure 5 on page 21 and Figure 6 on page 22).

5.Connect the other end of the Ethernet rollover cable to the console port on the router (see Figure 5 on page 21 and Figure 6 on page 22).

Figure 5: Connecting to the Console Port on the J2300 Services Router

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Juniper Networks J-Series manual Recovering the Root Password