Troubleshooting
In the event of a malfunction, first check all the cable connections and operating states:
1.Receiver and TV set power plugs are connected to wall socket
2.Antenna cable on receiver input
3.Receiver and TV set correctly interconnected by a Scart or cinch cable
4.Audio connections are made to
5.Receiver and TV set
6.Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem |
| Cause |
| Remedy |
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| Consult an antenna specialist to have |
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| it checked and repaired as necessary. |
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| On “Installation” menu check LNB |
| Antenna signal of satellite reception | configuration for satellite in question: | ||
“No signal!!” warning appears on some | system | missing or faulty. | Incorrect | High L.O. “10.600” GHz and Low L.O. |
oscillator frequencies set in LNB | “9.750” GHz, and change as necessary | |||
or all channels | Connect tuner input “LNB2 IN” with | |||
| Configuration menu. Only one cable | second cable (connect coaxial cable | ||
| from satellite system connected | with F connection of SAT socket). OR: | ||
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| On “Installation” menu change LNB |
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| configuration tuner input to “#1” (if only |
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| one satellite being received) |
| Receiver or remote control command | Set infrared code 1, as described in | ||
Remote control no longer responding | set may have been unintentionally | operating manual under “Remote | ||
| changed |
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| Control RC 660”; check batteries |
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| On “System Setup” - “Time Setup” |
| “Summer Time” setting wrong. An | menu check “Summer Time Enabled” | ||
Wrong time being displayed | incorrect time was imported from the | and change as necessary Switch off | ||
| reception signal |
| receiver at mains switch from current | |
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| channel, e.g. ARD or ZDF, wait 10 | ||
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| seconds and then switch back on |
The following channels cut out or “Poor | DECT | telephones are | operating |
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on the same frequency as these |
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signal or no signal!!” appears: PRO 7, | channels. Interference may occur due | Consult your antenna specialist | ||
SAT 1, Kabel 1, DSF,N 24, Tele 5, 9 | to inadequate level or poor screening |
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Live, HSE 24 and Sonnenklar TV | factor of cable |
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Black or blue screen, no | Scart connection to TV deactivated by | Keep pressing 0 button until TV picture | ||
displays | accidentally pressing 0 button | reappears | ||
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