Troubleshooting
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| Status | Possible Causes, Descriptions, and Solutions |
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| Paper misfeeds occur frequent- | Check the paper size settings. The size selected with the pa- |
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| ly. | per size dial might be different from the actual paper size. |
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| Make the correct dial setting. ⇒ P.31 “Loading Paper and Other |
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| Media” |
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| Use the recommended paper. Avoid using curled, folded, or |
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| wrinkled paper, perforated paper, or glossy paper. ⇒ P.26 |
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| “Paper Recommendations” |
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| Confirm that the side guides and the rear guide of the paper |
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| tray are set in place. ⇒ P.31 “Loading Paper and Other Media” |
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| Clean the friction pad and the paper feed roller, if they are |
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| dirty. ⇒ P.82 “Cleaning the Friction Pad” and P.80 “Cleaning |
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| the Paper Feed Roller” |
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| The operation panel error mes- | Open the front cover of the printer and then close it. Be sure |
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| sage stays on after removing the | to close the lower vertical paper feed cover. ⇒ P.64 “Remov- |
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| misfed paper. | ing Misfed Paper” |
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| The desired tray is not used for | Check the paper size settings. The size selected with the pa- |
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| the output. | per size dial might be different from the actual paper size. |
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| Make the correct dial setting. ⇒ P.31 “Loading Paper and Other |
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| Media” |
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| When you are using a Windows operating system, the print- |
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| er driver settings overrides those selected using the opera- |
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| tion panel. Select the desired output tray using the printer |
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| driver. See the printer driver's Help. |
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| The printout is different from | When you use some features, such as enlargement and re- |
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| the image on the computer | duction, the layout of the image might be different from that |
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| screen. | shown in the computer screen. Before printing, use the print |
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| preview to see how the page will look when printed. If nec- |
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| essary, adjust the settings. |
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| It takes too much time to start | The data is so large or complex that it takes time to process |
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| printing. | it. If the Data In indicator is blinking, the data processing is |
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| being done. Just wait until it resumes. |
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| Energy Saver mode might be enabled. In Energy Saver |
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| mode, it takes time for the printer to warm up. ⇒ P.93 “Using |
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| the Operation Panel” |
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| Image is printed in the wrong | Select the correct orientation under “PCL Menu” with the |
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| orientation. | operation panel. ⇒ P.93 “Using the Operation Panel” |
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| Part of the image cannot be | A paper size which is smaller than that selected in the appli- |
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| printed. | cation is used for printing. Load the correct size of paper. If |
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| you cannot select the paper size selected in the application, |
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| make use of the zooming features. See the printer driver's |
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| Help. |
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| Network configurations you | Print a network configuration page and then check the con- |
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| have made do not become effec- | figuration of the Network Interface Board. For how to print |
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| tive. | the page, see P.93 “Using the Operation Panel”. |
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