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20AQ006HUS, 20AQ004JUS
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User Guide
Models:
20AQ004JUS
20AQ006HUS
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Troubleshooting
Specs
Install
FAQ
Error codes
Bluetooth
Beep and Alarm
Password
Errors without messages
Status indicators
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User Guide
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Contents
User Guide
Safety, Warranty, and Setup Guide Regulatory Notice
Second Edition September Copyright Lenovo
Contents
Replacing devices
Appendix B. Weee and recycling statements
Iii
Iv User Guide
Prevent your computer from getting wet
Read this first
Protect yourself from the heat that your computer generates
Protect the cables from being damaged
Handle your computer gently
Important safety information
Protect your computer and data when moving it
Carry your computer carefully
Conditions that require immediate action
Safety guidelines
Service and upgrades
Vii
Power cords and power adapters
Extension cords and related devices
Power supply statement
Plugs and outlets
Rechargeable battery notice
General battery notice
External devices
Heat and product ventilation
Electrical current safety information
Liquid crystal display LCD notice
Using headphones or earphones
Xiii
Additional safety information
Front view
Locating computer controls, connectors, and indicators
Product overview
Camera on some models
Fingerprint reader on some models
Power button
Microphones
NFC logo on some models
Right-side view
Audio connector
USB 3.0 connector
SIM card tray on some models
Video Graphics Array VGA connector
Ethernet connector
Security-lock slot
Always On USB connector
Power connector
Mini DisplayPort connector
Left-side view
Bottom view
External battery pack
Docking station connector on some models
Smart card slot on some models
Speakers
Emergency reset hole
Keyboard drainage holes
Status indicators
Machine type and model information
Locating important product information
FCC ID and IC Certification information
Certificate of Authenticity information
Microprocessor
Features
Genuine Microsoft label
Memory
Storage device
GPS and wireless features
Security feature
Display
Specifications
Operating environment
Lenovo programs
Accessing Lenovo programs on the Windows 7 operating system
Accessing Lenovo programs from Control Panel
Program Icon name
Accessing Lenovo programs on the Windows 8 operating system
Program Control Panel section Green text in Control Panel
Lenovo program overview
Lenovo Solution Center
Lenovo Mobile Access
Lenovo Settings
Password Manager
Rescue and Recovery
System Update
Registering your computer
Using your computer
Frequently asked questions
Can I get my user guide in another language?
How do I get connected in different locations?
How do I give presentations or attach an external monitor?
Using the multi-touch screen
To view the recently used applications
Tasks Touch gestures touch models only Mouse actions
Special keys
Function keys and key combinations
Using the ThinkPad pointing device
Windows key
Customizing the ThinkPad pointing device
Using the TrackPoint pointing stick
Using the multi-touch trackpad
Click Hardware and Sound Mouse ThinkPad
Checking the battery status
Power management
Replacing the cap
Connecting the ac power adapter
Using the ac power adapter
Click the Global Power Settings tab
Tips for using the ac power adapter
Power-saving modes
Maximizing the battery life
Managing the battery power
Screen blank mode for Windows 7 only
Click Administrative Tools
Handling the battery
Hibernation mode
Wireless off
Connecting to the network
Ethernet connections
Wireless connections
Using the wireless LAN connection
For Windows
Access Connections gauge status
Tips for using the wireless LAN feature
Checking the wireless LAN connection status
Access Connections icon status
Tips for using the wireless WAN feature
Using the wireless WAN connection
Checking the wireless WAN connection status
Using the NFC connection
Changing display settings
Using the Bluetooth connection
Presentations and multimedia
Connecting a projector or an external monitor
Using an external monitor
Considerations for connecting an external monitor
Using a DVI monitor
Select Multiple Displays
Using the mini DisplayPort connector
Setting up a presentation
Using dual displays
Using the Duplicate or Extend desktop function
Using audio features
Considerations for using the Extend desktop function
Configuring camera settings
Using the camera
Using a flash media card
Inserting a flash media card
Click Hardware and Sound
Removing a flash media card
User Guide
You and your computer
Accessibility and comfort
Ergonomic information
Accessibility information
Comfort
Assistive technologies
Traveling with your computer
Travel tips
Screen-reader technologies
Travel accessories
Power-on password
Using passwords
Typing passwords
Setting, changing, or removing a power-on password
Supervisor password
Setting, changing, or removing a supervisor password
Hard disk passwords
User hard disk password
Setting a hard disk password
Master hard disk password
Changing or removing a hard disk password
Tips on using the hard disk passwords
Hard disk security
Using Windows BitLocker Drive Encryption
Setting the security chip
Setting the security chip
Tips on using the security chip
Using the fingerprint reader
Enrolling your fingerprints
Swiping your finger over the fingerprint reader
Setting the fingerprint reader
Indicator behavior of the fingerprint reader
Indicator behavior Description
Maintaining the fingerprint reader
Using firewalls
Protecting data against viruses
User Guide
Creating and using recovery media
Recovery overview
Recovery overview for the Windows 7 operating system
Creating recovery media
Using recovery media
Performing backup and recovery operations
Performing a backup operation
Click the Restore your system from a backup icon
Using the Rescue and Recovery workspace
Performing a recovery operation
Rescue files from your hard disk drive or from a backup
Using a rescue medium
Creating and using a rescue medium
Creating a rescue medium
Reinstalling preinstalled programs
Reinstalling preinstalled programs and device drivers
Reinstalling preinstalled device drivers
Resetting your computer to the factory default settings
Solving recovery problems
Recovery overview for the Windows 8 operating system
Refreshing your computer
Using the advanced startup options
Recovering your operating system if Windows 8 fails to start
Using recovery media
Replacing devices
Disabling the built-in battery
Go to Config Power Disable Built-in Battery
Static electricity prevention
Installing or replacing the SIM card
Replacing the external battery pack
User Guide
Replacing the base cover assembly
Replacing the hard disk drive or solid-state drive
Replacing devices
Replacing a memory module
Replacing the wireless LAN card
User Guide
Replacing devices
Replacing the wireless WAN card
Replacing devices
User Guide
Replacing the keyboard
User Guide
Replacing devices
User Guide
Replacing devices
User Guide
Replacing the RTC battery
User Guide
Finding ThinkPad options
Enhancing your computer
ThinkPad docking stations
Front view
ThinkPad Basic Dock
Rear view
ThinkPad Pro Dock
Rear view
ThinkPad Ultra Dock
Attaching a ThinkPad docking station
Detaching a ThinkPad docking station
Connecting external displays to a docking station
Security features
User Guide
Installing a new operating system
Advanced configuration
Installing the Windows 7 operating system
Installing the Windows 8 operating system
Country or region Code
Installing device drivers
Using the ThinkPad Setup program
Menu item Submenu item Value Comments Network
Config menu
Main menu
AC only
Menu item Submenu item Value Comments
For Legacy Only boot Enabled
Disabled
First
Display
Menu item Submenu item Value Comments Auto
Keyboard/Mouse
ThinkPad LCD
Battery Optimized
Power
Battery Optimized Always
Maximum Performance
Hours
Beep and Alarm
Intel AMT
Security menu
Menu item Submenu item Value Comments Password
Date and Time menu
VT100+
Internal
Fingerprint
External
Normal
Uefi Bios Update
Bios ROM String Reporting Windows 7 or
Smbios Reporting Smbios data
Security Chip
Menu item Submenu item Value Comments Memory Protection
Port Access
Access
Virtualization
Startup menu
UEFI/Legacy Boot Both
Menu item Value Comments Boot
Network Boot
UEFI/Legacy Boot Priority
Using system management
Updating the Uefi Bios
Restart menu
Desktop Management Interface
Setting management features
Preboot eXecution Environment
Wake on LAN
Defining a Network Boot sequence
Enabling or disabling the Wake on LAN feature
Checking the requirements for flash updates
User Guide
General tips for preventing problems
Preventing problems
117
Making sure device drivers are current
Getting the latest drivers using System Update
Getting the latest drivers from the Web site
Be gentle with your computer
Be careful about where and how you work
Taking care of your computer
Carry your computer properly
Taking care of the fingerprint reader
Cleaning the cover of your computer
Take care in setting passwords
Register your computer Be sure not to modify your computer
Cleaning your computer keyboard
Cleaning your computer display
User Guide
Troubleshooting
Troubleshooting computer problems
Diagnosing problems
Computer stops responding
Spills on the keyboard
Error messages
If you spill something on your computer
Errors without messages
Beep errors
Problem Solution
Networking problems
Memory module problems
Ethernet problems
Bluetooth problems
Wireless LAN problem
Wireless WAN problem
Solution
Keyboard problems
Problems with the keyboard and other pointing devices
TrackPoint pointing device problems
Click Keyboard
Problems with the display and multimedia devices
Computer screen problems
External monitor problems
Double-clickSound, video and game controllers
Audio problems
Open Control Panel Click Hardware and Sound
Click the Realtek HD Manager icon
Battery and power problems
Fingerprint reader problems
Battery problems
An ac power adapter problem
Power problems
Boot problems
Power button problem
Sleep and hibernation problems
Hard disk drive problems
Problems with drives and other storage devices
Solid-state drive problem
USB problem
Software problem
Problems with ports and connectors
Docking station problem
User Guide
Getting support
Getting help and service
Before you contact Lenovo
Lenovo Support Web site
Using diagnostic programs
Calling Lenovo
Purchasing additional services
Telephone numbers
User Guide
Appendix A. Regulatory Information
Wireless related information
Wireless interoperability
143
Locations of the UltraConnect wireless antennas
Usage environment and your health
Electronic emission notices
Locating wireless regulatory notices
Export classification notice
Federal Communications Commission Declaration of Conformity
German Class B compliance statement
Appendix A. Regulatory Information
User Guide
Recycling information for Japan
Appendix B. Weee and recycling statements
Important Weee information
149
Battery recycling information for Taiwan
Battery recycling information for Brazil
Disposing of Lenovo computer components
Battery recycling information for the European Union
User Guide
Turkish RoHS
European Union RoHS
China RoHS India RoHS
153
Ukraine RoHS
Appendix D. Energy Star model information
Power plan Energy Saver settings when plugged into ac power
155
Click OK
Appendix E. Notices
157
Trademarks
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