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Lenovo 20AQ006HUS, 20AQ004JUS manual Rescue and Recovery, System Update, User Guide

Models: 20AQ004JUS 20AQ006HUS

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The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings.

•Rescue and Recovery

The Rescue and Recovery program is a one-button recovery and restore solution. It includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes, even if you cannot start the Windows operating system.

•System Update

The System Update program enables you to keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third party programs).

18User Guide

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Lenovo 20AQ006HUS, 20AQ004JUS manual Rescue and Recovery, System Update, User Guide

Contents

User Guide ThinkPad T440sSafety, Warranty, and Setup Guide Regulatory Notice “Important safety information” on page Appendix E “Notices” on pageChapter 5. Recovery overview ContentsChapter 2. Using your computer Read this firstChapter 10. Troubleshooting Chapter 8. Advanced configurationChapter 9. Preventing problems computer problemsAppendix C. Restriction of Hazardous Substances Directive RoHS Appendix B. WEEE and recycling statementsAppendix D. ENERGY STAR model information Appendix E. Notices iv User Guide Protect yourself from the heat that your computer generates Protect yourself from the heat generated by the ac power adapterRead this first Prevent your computer from getting wetHandle your computer gently Important safety informationProtect your computer and data when moving it Carry your computer carefullyService and upgrades Safety guidelinesConditions that require immediate action Hazardous moving parts. Keep fingers and other body parts away Power cords and power adaptersDANGER Plugs and outlets Power supply statementExtension cords and related devices DANGERReplace only with a battery of the type recommended by Lenovo General battery noticeRechargeable battery notice Keep the battery pack away from fireKeep it away from children Do not drop the battery pack Notice for lithium RTC batteryNotice for built-in rechargeable battery DANGER Danger of explosion if battery is incorrectly replaced Do notKeep the cover closed whenever the computer is plugged in Electrical current safety informationAirflow temperatures into the computer should not exceed 35C 95F Regularly inspect the outside of the computer for dust accumulation3. Attach signal cables to connectors Using headphones or earphonesLiquid crystal display LCD notice 4. Attach power cords to outlets 5. Turn devices ONNotice for users in the U.S.A Additional safety informationDANGER Front view Locating computer controls, connectors, and indicatorsChapter 1. Product overview Camera on some modelsFingerprint reader on some models Power buttonMicrophones ThinkPad pointing device 5 TrackPoint pointing stickRight-side view Audio connectorUSB 3.0 connector SIM card tray on some modelsSecurity-lock slot Ethernet connectorVideo Graphics Array VGA connector Connect the computer to a LAN with the Ethernet connectorAlways On USB connector Power connectorMini DisplayPort connector Left-side viewBottom view External battery packDocking station connector on some models Smart card slot on some modelsSpeakers Emergency reset holeKeyboard drainage holes Speaker mute indicator Status indicatorsFn Lock indicator Microphone mute indicatorMachine type and model information Locating important product informationFCC ID and IC Certification information Certificate of Authenticity information Microprocessor FeaturesGenuine Microsoft label MemoryStorage device GPS and wireless featuresSecurity feature DisplayBattery status SpecificationsPower source ac power adapter Operating environmentAccessing Lenovo programs from Control Panel Accessing Lenovo programs on the Windows 7 operating systemAccessing Lenovo programs from the Lenovo ThinkVantage Tools program Lenovo programsAccessing Lenovo programs on the Windows 8 operating system Table 2. Programs in Control PanelLenovo program overview Access ConnectionsClient Security Solution Active Protection SystemLenovo Solution Center Lenovo Mobile AccessLenovo Settings Password ManagerSystem Update Rescue and Recovery18 User Guide Registering your computer Chapter 2. Using your computerFrequently asked questions Can I get my user guide in another language?How do I get connected in different locations? How do I use battery power more effectively when I am on the go?How do I give presentations or attach an external monitor? Drag Using the multi-touch screenPress and hold Swipe or slideMouse actions TasksTouch gestures touch models only To view the recently used applicationsTouch gestures touch models only TasksMouse actions Special keys Function keys and key combinationsUsing the ThinkPad pointing device Windows keyCustomizing the ThinkPad pointing device Using the TrackPoint pointing stickUsing the multi-touch trackpad 2. Click Hardware and Sound Mouse ThinkPadChecking the battery status Power managementReplacing the cap 2. Click the Global Power Settings tab Using the ac power adapterEnabling the battery alarm on the Windows 7 operating system Connecting the ac power adapterPower-saving modes Maximizing the battery lifeManaging the battery power Screen blank mode for Windows 7 only2. Click Administrative Tools Handling the batteryHibernation mode Wireless offDo not short-circuit it Store it in a cool dry place Connecting to the networkDo not expose it to excessive heat Do not expose it to water or rain Keep it away from childrenEthernet connections Wireless connectionsUsing the wireless LAN connection For WindowsAccess Connections gauge status Tips for using the wireless LAN featureChecking the wireless LAN connection status Access Connections icon statusChecking the wireless WAN connection status Using the wireless WAN connectionTips for using the wireless WAN feature Access Connections gauge statusUsing the NFC connection Changing display settingsUsing the Bluetooth connection 3. Select Send To Bluetooth DevicesConnecting an external monitor Connecting a projector or an external monitorUsing an external monitor Setting the external monitor type12. Clear the Show compatible hardware check box Using a DVI monitorConsiderations for connecting an external monitor 3. Select Multiple DisplaysUsing the mini DisplayPort connector Setting up a presentationUsing dual displays Considerations for connecting a DVI monitorUsing audio features Considerations for using the Extend desktop functionConfiguring camera settings Using the cameraUsing a flash media card Inserting a flash media card2. Click Hardware and Sound Removing a flash media card42 User Guide Chapter 3. You and your computer Accessibility and comfortErgonomic information What if you are traveling? Accessibility informationComfort Questions about vision?Assistive technologies Traveling with your computerTravel tips Screen-reader technologiesTravel accessories Power-on password Using passwordsTyping passwords Setting, changing, or removing a power-on passwordSupervisor password 48 User GuideSetting, changing, or removing a supervisor password Hard disk passwordsUser hard disk password Changing or removing a hard disk password Master hard disk passwordSetting a hard disk password 50 User GuideTips on using the hard disk passwords Hard disk securitySetting the security chip Setting the security chipUsing Windows BitLocker Drive Encryption Disk Encryption hard disk drive and Encryption solid-state driveTips on using the security chip Using the fingerprint readerEnrolling your fingerprints To swipe your finger over the fingerprint reader, do the following Swiping your finger over the fingerprint reader1. Placethe top joint of your fingeron the sensor Indicator behavior of the fingerprint reader Setting the fingerprint readerMaintaining the fingerprint reader Using firewalls Protecting data against viruses58 User Guide Creating and using recovery media Chapter 5. Recovery overviewRecovery overview for the Windows 7 operating system Creating recovery mediaUsing recovery media Performing backup and recovery operationsPerforming a backup operation 3. Click the Restore your system from a backup icon Using the Rescue and Recovery workspacePerforming a recovery operation Rescue files from your hard disk drive or from a backupCreating a rescue medium Creating and using a rescue mediumUsing a rescue medium 62 User GuideReinstalling preinstalled programs Reinstalling preinstalled programs and device driversReinstalling preinstalled device drivers Resetting your computer to the factory default settings Solving recovery problemsRecovery overview for the Windows 8 operating system Refreshing your computerCreating and using recovery media Using the advanced startup optionsRecovering your operating system if Windows 8 fails to start Creating recovery mediaUsing recovery media 66 User GuideChapter 6. Replacing devices Disabling the built-in battery3. Go to Config Power Disable Built-in Battery Static electricity preventionInstalling or replacing the SIM card 68 User GuideReplacing the external battery pack Chapter 6. Replacing devicesKeep the battery pack away from fire Prerequisites for the procedure DANGERReplace only with a battery of the type recommended by Lenovo Do not expose it to excessive heat Do not expose it to water or rainReplacing the base cover assembly Replacing the hard disk drive or solid-state drive 72 User Guide6. Remove the hard disk drive or solid-state drive with bracket 8. Install the new hard disk drive or solid-state drive with bracketChapter 6. Replacing devices Replacing a memory module 74 User GuideReplacing the wireless LAN card DANGERDANGER 76 User Guide1 , and then install the screw to secure the card in place 7. Carefully remove the wireless LAN card out of the slot9. Pivot the new wireless LAN card downward Chapter 6. Replacing devicesDANGER Replacing the wireless WAN cardDANGER 78 User Guide7. Carefully remove the wireless WAN card out of the slot 80 User Guide DANGER Replacing the keyboardDANGER 6. Use the cross end of the multi-tool to loosen the screws To install the new keyboard, do the following Chapter 6. Replacing devices1. Attach the connectors, and then turn over the keyboard 84 User GuideChapter 6. Replacing devices 86 User Guide Keep the battery pack away from fire Replacing the RTC batteryReplace only with a battery of the type recommended by Lenovo DANGERand attach the connector 6. Install the new RTC battery88 User Guide Finding ThinkPad options Locating controls and connectors on the ThinkPad docking stationsChapter 7. Enhancing your computer ThinkPad docking stationsFront view ThinkPad Basic DockRear view Front view ThinkPad Pro DockChapter 7. Enhancing your computer Rear view 92 User GuideFront view ThinkPad Ultra DockRear view Attaching a ThinkPad docking station 94 User GuideDetaching a ThinkPad docking station Connecting external displays to a docking station 96 User GuideSecurity features 98 User Guide Installing a new operating system Chapter 8. Advanced configurationInstalling the Windows 7 operating system Installing the Windows 8 operating system 2. Select Startup Boot to display the Boot Priority Order submenuInstalling device drivers Using the ThinkPad Setup programConfig menu Main menuTable 4. Config menu items continued Table 4. Config menu items continued 104 User GuideTable 4. Config menu items continued Menu itemTo use this feature, a special Table 4. Config menu items continued106 User Guide Date and Time menu Security menuEnable or disable password authentication. This unauthorized access, set the user authenticationFor more information, see “Power-on password” stored in the fingerprint reader and reset settingsTable 5. Security menu items continued Menu itemTable 5. Security menu items continued 110 User GuideStartup menu 1. Turn off the computer Using system management Updating the UEFI BIOSRestart menu Desktop Management Interface Setting management featuresPreboot eXecution Environment Wake on LANDefining a Network Boot sequence Enabling or disabling the Wake on LAN featureChecking the requirements for flash updates 116 User Guide Chapter 9. Preventing problems General tips for preventing problemsMaking sure device drivers are current Getting the latest drivers using System UpdateGetting the latest drivers from the Web site Be gentle with your computer Be careful about where and how you workTaking care of your computer Carry your computer properlyTaking care of the fingerprint reader Cleaning the cover of your computerTake care in setting passwords Register your computerCleaning your computer keyboard Cleaning your computer display122 User Guide Troubleshooting Chapter 10. Troubleshooting computer problemsDiagnosing problems Computer stops respondingSpills on the keyboard Error messagesIf you spill something on your computer Errors without messages Chapter 10. Troubleshooting computer problemsBeep errors Networking problems Memory module problemsEthernet problems Bluetooth problems A wireless LAN problemA wireless WAN problem SolutionKeyboard problems Problems with the keyboard and other pointing devicesTrackPoint pointing device problems 2. Open Control Panel and click Hardware and Sound Sound PlaybackComputer screen problems Problems with the display and multimedia devices4. Click Advanced Settings External monitor problems 5. Click Advanced Settings4. Double-click Sound, video and game controllers Audio problems1. Open Control Panel 2. Click Hardware and Sound 2. Click the Realtek HD Manager iconBattery problems Fingerprint reader problemsBattery and power problems 2. Click Hardware and SoundPower problems An ac power adapter problem134 User Guide Boot problems A power button problemSleep and hibernation problems Hard disk drive problems Problems with drives and other storage devicesA solid-state drive problem A USB problem A software problemProblems with ports and connectors A docking station problem138 User Guide Recording problem symptoms and details Getting help and serviceDownloading system updates Chapter 11. Getting supportLenovo Support Web site Using diagnostic programsCalling Lenovo Purchasing additional services Telephone numbers142 User Guide Wireless interoperability Wireless related informationAppendix A. Regulatory Information Wireless WAN antenna main and Wireless LAN antenna main Locations of the UltraConnect wireless antennasWireless LAN antenna auxiliary and Wireless WAN antenna auxiliary Usage environment and your healthElectronic emission notices Locating wireless regulatory noticesExport classification notice Federal Communications Commission Declaration of ConformityDeutschsprachiger EU Hinweis German Class B compliance statementDeutschland Japan VCCI Class B compliance statement Lenovo product service information for TaiwanKorea Class B compliance statement Eurasian compliance mark148 User Guide Recycling information for Japan Appendix B. WEEE and recycling statementsImportant WEEE information Collecting and recycling a disused Lenovo computer or monitorDisposing of a disused battery pack from Lenovo notebook computers Battery recycling information for BrazilBattery recycling information for Taiwan Disposing of Lenovo computer componentsBattery recycling information for the United States and Canada Battery recycling information for the European UnionAppendix B. WEEE and recycling statements 152 User Guide China RoHS India RoHS Appendix C. Restriction of Hazardous Substances Directive RoHSEuropean Union RoHS Turkish RoHSUkraine RoHS 154 User Guide1. Click Start Control panel Appendix D. ENERGY STAR model information2. Click Hardware and Sound Device Manager 6. Clear the Allow this device to wake the computer check box 5. Click the Power Management tab156 User Guide Lenovo United States, Inc 1009 Think Place - Building One Appendix E. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Page