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20AQ004JUS, 20AQ006HUS
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20AQ004JUS
20AQ006HUS
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Troubleshooting
Specification
Install
FAQ
Error messages
Bluetooth
Beep and Alarm
Password
Errors without messages
Status indicators
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Contents
User Guide
Second Edition September Copyright Lenovo
Safety, Warranty, and Setup Guide Regulatory Notice
Contents
Replacing devices
Iii
Appendix B. Weee and recycling statements
Iv User Guide
Protect yourself from the heat that your computer generates
Read this first
Prevent your computer from getting wet
Protect the cables from being damaged
Protect your computer and data when moving it
Important safety information
Handle your computer gently
Carry your computer carefully
Service and upgrades
Safety guidelines
Conditions that require immediate action
Vii
Power cords and power adapters
Power supply statement
Extension cords and related devices
Plugs and outlets
General battery notice
Rechargeable battery notice
External devices
Heat and product ventilation
Electrical current safety information
Using headphones or earphones
Liquid crystal display LCD notice
Xiii
Additional safety information
Product overview
Locating computer controls, connectors, and indicators
Front view
Camera on some models
Microphones
Power button
Fingerprint reader on some models
NFC logo on some models
USB 3.0 connector
Audio connector
Right-side view
SIM card tray on some models
Ethernet connector
Video Graphics Array VGA connector
Security-lock slot
Mini DisplayPort connector
Power connector
Always On USB connector
Left-side view
Docking station connector on some models
External battery pack
Bottom view
Smart card slot on some models
Emergency reset hole
Speakers
Keyboard drainage holes
Status indicators
Locating important product information
Machine type and model information
FCC ID and IC Certification information
Certificate of Authenticity information
Genuine Microsoft label
Features
Microprocessor
Memory
Security feature
GPS and wireless features
Storage device
Display
Operating environment
Specifications
Accessing Lenovo programs from Control Panel
Accessing Lenovo programs on the Windows 7 operating system
Lenovo programs
Program Icon name
Program Control Panel section Green text in Control Panel
Accessing Lenovo programs on the Windows 8 operating system
Lenovo program overview
Lenovo Settings
Lenovo Mobile Access
Lenovo Solution Center
Password Manager
System Update
Rescue and Recovery
Frequently asked questions
Using your computer
Registering your computer
Can I get my user guide in another language?
How do I give presentations or attach an external monitor?
How do I get connected in different locations?
Using the multi-touch screen
To view the recently used applications
Tasks Touch gestures touch models only Mouse actions
Function keys and key combinations
Special keys
Windows key
Using the ThinkPad pointing device
Using the multi-touch trackpad
Using the TrackPoint pointing stick
Customizing the ThinkPad pointing device
Click Hardware and Sound Mouse ThinkPad
Power management
Checking the battery status
Replacing the cap
Click the Global Power Settings tab
Using the ac power adapter
Connecting the ac power adapter
Tips for using the ac power adapter
Managing the battery power
Maximizing the battery life
Power-saving modes
Screen blank mode for Windows 7 only
Hibernation mode
Handling the battery
Click Administrative Tools
Wireless off
Connecting to the network
Using the wireless LAN connection
Wireless connections
Ethernet connections
For Windows
Checking the wireless LAN connection status
Tips for using the wireless LAN feature
Access Connections gauge status
Access Connections icon status
Using the wireless WAN connection
Tips for using the wireless WAN feature
Checking the wireless WAN connection status
Using the Bluetooth connection
Changing display settings
Using the NFC connection
Presentations and multimedia
Using an external monitor
Connecting a projector or an external monitor
Using a DVI monitor
Considerations for connecting an external monitor
Select Multiple Displays
Using dual displays
Setting up a presentation
Using the mini DisplayPort connector
Using the Duplicate or Extend desktop function
Considerations for using the Extend desktop function
Using audio features
Using a flash media card
Using the camera
Configuring camera settings
Inserting a flash media card
Removing a flash media card
Click Hardware and Sound
User Guide
Accessibility and comfort
You and your computer
Ergonomic information
Comfort
Accessibility information
Travel tips
Traveling with your computer
Assistive technologies
Screen-reader technologies
Travel accessories
Typing passwords
Using passwords
Power-on password
Setting, changing, or removing a power-on password
Supervisor password
Hard disk passwords
Setting, changing, or removing a supervisor password
User hard disk password
Master hard disk password
Setting a hard disk password
Changing or removing a hard disk password
Hard disk security
Tips on using the hard disk passwords
Setting the security chip
Using Windows BitLocker Drive Encryption
Setting the security chip
Using the fingerprint reader
Tips on using the security chip
Enrolling your fingerprints
Swiping your finger over the fingerprint reader
Indicator behavior of the fingerprint reader
Setting the fingerprint reader
Indicator behavior Description
Maintaining the fingerprint reader
Protecting data against viruses
Using firewalls
User Guide
Recovery overview for the Windows 7 operating system
Recovery overview
Creating and using recovery media
Creating recovery media
Performing backup and recovery operations
Using recovery media
Performing a backup operation
Performing a recovery operation
Using the Rescue and Recovery workspace
Click the Restore your system from a backup icon
Rescue files from your hard disk drive or from a backup
Creating and using a rescue medium
Using a rescue medium
Creating a rescue medium
Reinstalling preinstalled programs and device drivers
Reinstalling preinstalled programs
Reinstalling preinstalled device drivers
Recovery overview for the Windows 8 operating system
Solving recovery problems
Resetting your computer to the factory default settings
Refreshing your computer
Recovering your operating system if Windows 8 fails to start
Using the advanced startup options
Using recovery media
Go to Config Power Disable Built-in Battery
Disabling the built-in battery
Replacing devices
Static electricity prevention
Installing or replacing the SIM card
Replacing the external battery pack
User Guide
Replacing the base cover assembly
Replacing the hard disk drive or solid-state drive
Replacing devices
Replacing a memory module
Replacing the wireless LAN card
User Guide
Replacing devices
Replacing the wireless WAN card
Replacing devices
User Guide
Replacing the keyboard
User Guide
Replacing devices
User Guide
Replacing devices
User Guide
Replacing the RTC battery
User Guide
Enhancing your computer
Finding ThinkPad options
ThinkPad docking stations
ThinkPad Basic Dock
Front view
Rear view
ThinkPad Pro Dock
Rear view
ThinkPad Ultra Dock
Attaching a ThinkPad docking station
Detaching a ThinkPad docking station
Connecting external displays to a docking station
Security features
User Guide
Advanced configuration
Installing a new operating system
Installing the Windows 7 operating system
Country or region Code
Installing the Windows 8 operating system
Using the ThinkPad Setup program
Installing device drivers
Main menu
Config menu
Menu item Submenu item Value Comments Network
AC only
Disabled
For Legacy Only boot Enabled
Menu item Submenu item Value Comments
First
Keyboard/Mouse
Menu item Submenu item Value Comments Auto
Display
ThinkPad LCD
Battery Optimized Always
Power
Battery Optimized
Maximum Performance
Beep and Alarm
Hours
Intel AMT
Date and Time menu
Menu item Submenu item Value Comments Password
Security menu
VT100+
External
Fingerprint
Internal
Normal
Smbios Reporting Smbios data
Bios ROM String Reporting Windows 7 or
Uefi Bios Update
Security Chip
Access
Port Access
Menu item Submenu item Value Comments Memory Protection
Virtualization
Startup menu
Network Boot
Menu item Value Comments Boot
UEFI/Legacy Boot Both
UEFI/Legacy Boot Priority
Updating the Uefi Bios
Using system management
Restart menu
Preboot eXecution Environment
Setting management features
Desktop Management Interface
Wake on LAN
Enabling or disabling the Wake on LAN feature
Defining a Network Boot sequence
Checking the requirements for flash updates
User Guide
Preventing problems
General tips for preventing problems
117
Getting the latest drivers using System Update
Making sure device drivers are current
Getting the latest drivers from the Web site
Taking care of your computer
Be careful about where and how you work
Be gentle with your computer
Carry your computer properly
Take care in setting passwords
Cleaning the cover of your computer
Taking care of the fingerprint reader
Register your computer Be sure not to modify your computer
Cleaning your computer display
Cleaning your computer keyboard
User Guide
Diagnosing problems
Troubleshooting computer problems
Troubleshooting
Computer stops responding
Error messages
Spills on the keyboard
If you spill something on your computer
Errors without messages
Problem Solution
Beep errors
Memory module problems
Networking problems
Ethernet problems
Wireless WAN problem
Wireless LAN problem
Bluetooth problems
Solution
TrackPoint pointing device problems
Problems with the keyboard and other pointing devices
Keyboard problems
Click Keyboard
Computer screen problems
Problems with the display and multimedia devices
External monitor problems
Open Control Panel Click Hardware and Sound
Audio problems
Double-clickSound, video and game controllers
Click the Realtek HD Manager icon
Fingerprint reader problems
Battery and power problems
Battery problems
Power problems
An ac power adapter problem
Power button problem
Boot problems
Sleep and hibernation problems
Problems with drives and other storage devices
Hard disk drive problems
Solid-state drive problem
Problems with ports and connectors
Software problem
USB problem
Docking station problem
User Guide
Getting help and service
Getting support
Before you contact Lenovo
Using diagnostic programs
Lenovo Support Web site
Calling Lenovo
Telephone numbers
Purchasing additional services
User Guide
Wireless interoperability
Wireless related information
Appendix A. Regulatory Information
143
Usage environment and your health
Locations of the UltraConnect wireless antennas
Export classification notice
Locating wireless regulatory notices
Electronic emission notices
Federal Communications Commission Declaration of Conformity
German Class B compliance statement
Appendix A. Regulatory Information
User Guide
Important Weee information
Appendix B. Weee and recycling statements
Recycling information for Japan
149
Battery recycling information for Brazil
Battery recycling information for Taiwan
Disposing of Lenovo computer components
Battery recycling information for the European Union
User Guide
China RoHS India RoHS
European Union RoHS
Turkish RoHS
153
Ukraine RoHS
Power plan Energy Saver settings when plugged into ac power
Appendix D. Energy Star model information
155
Click OK
157
Appendix E. Notices
Trademarks
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