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20AQ006HUS, 20AQ004JUS
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User Guide
Models:
20AQ004JUS
20AQ006HUS
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Troubleshooting
Specifications
Install
FAQ
Error codes
Bluetooth
Beep and Alarm
Password
Errors without messages
Status indicators
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148
User Guide
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Contents
User Guide
Safety, Warranty, and Setup Guide Regulatory Notice
Second Edition September Copyright Lenovo
Contents
Replacing devices
Appendix B. Weee and recycling statements
Iii
Iv User Guide
Read this first
Protect yourself from the heat that your computer generates
Prevent your computer from getting wet
Protect the cables from being damaged
Important safety information
Protect your computer and data when moving it
Handle your computer gently
Carry your computer carefully
Safety guidelines
Service and upgrades
Conditions that require immediate action
Vii
Power cords and power adapters
Plugs and outlets
Power supply statement
Extension cords and related devices
External devices
General battery notice
Rechargeable battery notice
Heat and product ventilation
Electrical current safety information
Xiii
Using headphones or earphones
Liquid crystal display LCD notice
Additional safety information
Locating computer controls, connectors, and indicators
Product overview
Front view
Camera on some models
Power button
Microphones
Fingerprint reader on some models
NFC logo on some models
Audio connector
USB 3.0 connector
Right-side view
SIM card tray on some models
Security-lock slot
Ethernet connector
Video Graphics Array VGA connector
Power connector
Mini DisplayPort connector
Always On USB connector
Left-side view
External battery pack
Docking station connector on some models
Bottom view
Smart card slot on some models
Keyboard drainage holes
Emergency reset hole
Speakers
Status indicators
FCC ID and IC Certification information
Locating important product information
Machine type and model information
Certificate of Authenticity information
Features
Genuine Microsoft label
Microprocessor
Memory
GPS and wireless features
Security feature
Storage device
Display
Specifications
Operating environment
Accessing Lenovo programs on the Windows 7 operating system
Accessing Lenovo programs from Control Panel
Lenovo programs
Program Icon name
Accessing Lenovo programs on the Windows 8 operating system
Program Control Panel section Green text in Control Panel
Lenovo program overview
Lenovo Mobile Access
Lenovo Settings
Lenovo Solution Center
Password Manager
Rescue and Recovery
System Update
Using your computer
Frequently asked questions
Registering your computer
Can I get my user guide in another language?
How do I get connected in different locations?
How do I give presentations or attach an external monitor?
Using the multi-touch screen
To view the recently used applications
Tasks Touch gestures touch models only Mouse actions
Special keys
Function keys and key combinations
Using the ThinkPad pointing device
Windows key
Using the TrackPoint pointing stick
Using the multi-touch trackpad
Customizing the ThinkPad pointing device
Click Hardware and Sound Mouse ThinkPad
Replacing the cap
Power management
Checking the battery status
Using the ac power adapter
Click the Global Power Settings tab
Connecting the ac power adapter
Tips for using the ac power adapter
Maximizing the battery life
Managing the battery power
Power-saving modes
Screen blank mode for Windows 7 only
Handling the battery
Hibernation mode
Click Administrative Tools
Wireless off
Connecting to the network
Wireless connections
Using the wireless LAN connection
Ethernet connections
For Windows
Tips for using the wireless LAN feature
Checking the wireless LAN connection status
Access Connections gauge status
Access Connections icon status
Checking the wireless WAN connection status
Using the wireless WAN connection
Tips for using the wireless WAN feature
Changing display settings
Using the Bluetooth connection
Using the NFC connection
Presentations and multimedia
Connecting a projector or an external monitor
Using an external monitor
Select Multiple Displays
Using a DVI monitor
Considerations for connecting an external monitor
Setting up a presentation
Using dual displays
Using the mini DisplayPort connector
Using the Duplicate or Extend desktop function
Using audio features
Considerations for using the Extend desktop function
Using the camera
Using a flash media card
Configuring camera settings
Inserting a flash media card
Click Hardware and Sound
Removing a flash media card
User Guide
Ergonomic information
Accessibility and comfort
You and your computer
Accessibility information
Comfort
Traveling with your computer
Travel tips
Assistive technologies
Screen-reader technologies
Travel accessories
Using passwords
Typing passwords
Power-on password
Setting, changing, or removing a power-on password
Supervisor password
User hard disk password
Hard disk passwords
Setting, changing, or removing a supervisor password
Changing or removing a hard disk password
Master hard disk password
Setting a hard disk password
Tips on using the hard disk passwords
Hard disk security
Setting the security chip
Setting the security chip
Using Windows BitLocker Drive Encryption
Enrolling your fingerprints
Using the fingerprint reader
Tips on using the security chip
Swiping your finger over the fingerprint reader
Indicator behavior Description
Indicator behavior of the fingerprint reader
Setting the fingerprint reader
Maintaining the fingerprint reader
Using firewalls
Protecting data against viruses
User Guide
Recovery overview
Recovery overview for the Windows 7 operating system
Creating and using recovery media
Creating recovery media
Performing a backup operation
Performing backup and recovery operations
Using recovery media
Using the Rescue and Recovery workspace
Performing a recovery operation
Click the Restore your system from a backup icon
Rescue files from your hard disk drive or from a backup
Creating a rescue medium
Creating and using a rescue medium
Using a rescue medium
Reinstalling preinstalled device drivers
Reinstalling preinstalled programs and device drivers
Reinstalling preinstalled programs
Solving recovery problems
Recovery overview for the Windows 8 operating system
Resetting your computer to the factory default settings
Refreshing your computer
Using the advanced startup options
Recovering your operating system if Windows 8 fails to start
Using recovery media
Disabling the built-in battery
Go to Config Power Disable Built-in Battery
Replacing devices
Static electricity prevention
Installing or replacing the SIM card
Replacing the external battery pack
User Guide
Replacing the base cover assembly
Replacing the hard disk drive or solid-state drive
Replacing devices
Replacing a memory module
Replacing the wireless LAN card
User Guide
Replacing devices
Replacing the wireless WAN card
Replacing devices
User Guide
Replacing the keyboard
User Guide
Replacing devices
User Guide
Replacing devices
User Guide
Replacing the RTC battery
User Guide
ThinkPad docking stations
Enhancing your computer
Finding ThinkPad options
Rear view
ThinkPad Basic Dock
Front view
ThinkPad Pro Dock
Rear view
ThinkPad Ultra Dock
Attaching a ThinkPad docking station
Detaching a ThinkPad docking station
Connecting external displays to a docking station
Security features
User Guide
Installing the Windows 7 operating system
Advanced configuration
Installing a new operating system
Installing the Windows 8 operating system
Country or region Code
Installing device drivers
Using the ThinkPad Setup program
Config menu
Main menu
Menu item Submenu item Value Comments Network
AC only
For Legacy Only boot Enabled
Disabled
Menu item Submenu item Value Comments
First
Menu item Submenu item Value Comments Auto
Keyboard/Mouse
Display
ThinkPad LCD
Power
Battery Optimized Always
Battery Optimized
Maximum Performance
Intel AMT
Beep and Alarm
Hours
Menu item Submenu item Value Comments Password
Date and Time menu
Security menu
VT100+
Fingerprint
External
Internal
Normal
Bios ROM String Reporting Windows 7 or
Smbios Reporting Smbios data
Uefi Bios Update
Security Chip
Port Access
Access
Menu item Submenu item Value Comments Memory Protection
Virtualization
Startup menu
Menu item Value Comments Boot
Network Boot
UEFI/Legacy Boot Both
UEFI/Legacy Boot Priority
Restart menu
Updating the Uefi Bios
Using system management
Setting management features
Preboot eXecution Environment
Desktop Management Interface
Wake on LAN
Checking the requirements for flash updates
Enabling or disabling the Wake on LAN feature
Defining a Network Boot sequence
User Guide
117
Preventing problems
General tips for preventing problems
Getting the latest drivers from the Web site
Getting the latest drivers using System Update
Making sure device drivers are current
Be careful about where and how you work
Taking care of your computer
Be gentle with your computer
Carry your computer properly
Cleaning the cover of your computer
Take care in setting passwords
Taking care of the fingerprint reader
Register your computer Be sure not to modify your computer
Cleaning your computer keyboard
Cleaning your computer display
User Guide
Troubleshooting computer problems
Diagnosing problems
Troubleshooting
Computer stops responding
If you spill something on your computer
Error messages
Spills on the keyboard
Errors without messages
Beep errors
Problem Solution
Ethernet problems
Memory module problems
Networking problems
Wireless LAN problem
Wireless WAN problem
Bluetooth problems
Solution
Problems with the keyboard and other pointing devices
TrackPoint pointing device problems
Keyboard problems
Click Keyboard
Problems with the display and multimedia devices
Computer screen problems
External monitor problems
Audio problems
Open Control Panel Click Hardware and Sound
Double-clickSound, video and game controllers
Click the Realtek HD Manager icon
Battery problems
Fingerprint reader problems
Battery and power problems
An ac power adapter problem
Power problems
Sleep and hibernation problems
Power button problem
Boot problems
Solid-state drive problem
Problems with drives and other storage devices
Hard disk drive problems
Software problem
Problems with ports and connectors
USB problem
Docking station problem
User Guide
Before you contact Lenovo
Getting help and service
Getting support
Calling Lenovo
Using diagnostic programs
Lenovo Support Web site
Purchasing additional services
Telephone numbers
User Guide
Wireless related information
Wireless interoperability
Appendix A. Regulatory Information
143
Locations of the UltraConnect wireless antennas
Usage environment and your health
Locating wireless regulatory notices
Export classification notice
Electronic emission notices
Federal Communications Commission Declaration of Conformity
German Class B compliance statement
Appendix A. Regulatory Information
User Guide
Appendix B. Weee and recycling statements
Important Weee information
Recycling information for Japan
149
Disposing of Lenovo computer components
Battery recycling information for Brazil
Battery recycling information for Taiwan
Battery recycling information for the European Union
User Guide
European Union RoHS
China RoHS India RoHS
Turkish RoHS
153
Ukraine RoHS
155
Power plan Energy Saver settings when plugged into ac power
Appendix D. Energy Star model information
Click OK
Appendix E. Notices
157
Trademarks
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