Solving Problems with Printin g Qu ality 113

Irregular
print or mot-
tled image
appears.
The media is moist from
humidity. R em ov e the mo ist medi a and repla ce it with dry media .
There is
insufficient
fusing or the
image comes
off when
rubbed.
The media is moist from
humidity. R em ov e the mo ist medi a and repla ce it with dry media .
Media with specifications not
covered by the printer war-
ranty is being used.
Use media that is covered by the printer warranty.
Your media type may be
incorrectly set. Envelopes, glossy stock, labels, transfer media, and thick
stock have to be set in the Thick Stock mode.
The print or
color density
may be
uneven.
The toner cartridges or the
OPC drum may be near
empty or damag ed.
Remove the toner cartridges and gently rock them five or
six times to redistribute the toner. Then, rein stall the
cartridges.
Install new toner cartridges.
The OPC drum may be
misinstalled or defective. Reinstal l the OPC drum cartridge. If neces sar y, replace th e
entire drum kit.
Symptom Cause Solution