Clearing Media Jams 101
7Pressing the duplex unit cover release, carefully
open the cover.
8Remove the jammed media.
9Close the duplex unit’s cover.
10 If ther e stil l is a ja m message, pr ess the right -side
cover r ele ase button a nd carefull y open the cove r
all t he way.
11 Lift the inner paper guide.
12 Remove the ja mmed medi a by pulling it toward
you.
If the media came out easily, skip ahead to
step 15.
If the media did not come out easily or if you
cannot reach the media from this area, keep the
duplex unit’s lower cover open.
13 Open the duplex unit cover.
14 Remove the ja mmed medi a by pulling it sl owly from the bottom of the fuser rollers .
Be careful not to touch the transfer belt while removing jammed media.