Minolta DI2010, DI2510, DI3010, Di3510 Main Messages and Their Remedies, Add toner. Appears →

Troubleshooting Chapter 9

9 9.1 Main Messages and Their Remedies

9.1Main Messages and Their Remedies

Message	Cause	Remedy
A malfunction was detected.	The copier malfunctioned and is	Inform your service
Please call your technical	unable to print.	representative of the code
representative and provide the		displayed on the touch panel.
code listed below:
Please add toner.	Since the toner has run out, the	Replace the toner bottle.
	copier is unable to make	(“When the Message “Please
	copies.	add toner.” Appears” →
		page 8-3)
The PC Drum needs to be	Since the drum unit has	Contact your service
replaced.	reached the end of its service	representative.
Call your technical representative.	life, the copier is unable to
	make copies.
The Imaging Unit needs to be	Since the imaging unit has	Contact your service
replaced.	reached the end of its service	representative.
Call your technical representative.	life, the copier is unable to
	make copies.
Stapler empty.	The staples ran out.	Replace the staple cartridge.
Replace Staple Cartridge.		(“When the Message “Stapler
		empty.” Appears” → page 8-7)
	The time to perform a periodic	Contact your service
	inspection on the copier has	representative.
	arrived.	Touch	to display the code.
		When contacting the service
		representative, inform them of
		the code.
Re-insert the following number of	After clearing a paper misfeed,	Load the indicated document
document pages: OO	it is necessary to reload certain	pages into the duplexing
	pages of the document that	document feeder.
	have already been fed through
	the duplexing document feeder.
Cannot XXXXXXXX (not enough	Since the memory is full, no	Print pages or delete queued
free memory). Press Start to	more pages can be scanned.	jobs to clear some of the
resume.		memory.
This mode cannot be selected with	Functions that cannot be used	Make copies using only one of
XXXXXXXX.	together are selected.	the functions.
Pause.	When making 2in1 copies, the	Position the second document
	second document page could	page or touch [Finish].
	not be scanned while scanning
	manually.
Properly close the section(s)	The door or cover indicated by	Make sure that all doors and
indicated by the arrow(s).	the arrow is open.	covers are properly closed.
The maximum number of copies	The total amount of copies as	Ask the administrator to clear
allowed for this registered account	set by the administrator has	the number of copies.
has been reached. Please contact	been reached.
the administrator.
The maximum number of jobs to be	The total amount of jobs to be	Ask the administrator to clear
printed has been reached. Please	printed as set by the	the number of jobs to be
contact the administrator.	administrator has been reached.	printed.

9-2 Di2010/Di2510/Di3010/Di3510