9.2 When Incorrect Copies Are Printed |
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Symptom | Possible Cause | Remedy | |
The edge of the printed output is | The document pad is dirty. | Clean the document pad with a | |
dirty. |
| soft cloth dampened with a mild | |
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| detergent. | |
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| The selected paper size is | Select a paper size that is the | |
| larger than the document (with | same size as the document. | |
| Zoom set to “⋅1.000”). | Otherwise, set Zoom to “Auto | |
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| Size” to enlarge the copy to the | |
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| selected paper size. | |
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| The orientation of the | Select a paper size that is the | |
| document is different from the | same size as the document. | |
| orientation of the copy (with | Otherwise, select a paper | |
| Zoom set to “⋅1.000”). | orientation that is the same as | |
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| the that of the document. | |
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| The copy was reduced to a size | Select a zoom ratio that adjusts | |
| smaller than the paper (a | the document size to the | |
| Custom Zoom setting was | selected paper size. | |
| selected). | Otherwise, set Zoom to “Auto | |
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| Size” to reduce the copy to the | |
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| selected paper size. | |
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*If the problem is not corrected even after the operations described above are performed, contact your service representative.
Troubleshooting Chapter 9
Di2010/Di2510/Di3010/Di3510 |