Troubleshooting Chapter 9
9 | 9.3 When the Copier Is Not Operating Correctly |
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9.3When the Copier Is Not Operating Correctly
Symptom | Possible Cause | Remedy | |||
Nothing appears in the touch panel. | If only the indicator on the | Press any key in the operation | |||
| [Start] key is lit, the copier is in | panel to cancel Energy Saver | |||
| Energy Saver mode or Sleep | mode. | |||
| mode. |
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| The copier has not been turned | Check that the copier’s power | |||
| on. | switch has been set to “I” and | |||
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| that the sub power switch has |
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| been pressed in. |
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| The contrast control knob for | While looking at the touch | |||
| the touch panel has been set | panel, adjust the contrast | |||
| either too light or too dark. | control knob. | |||
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| Has the LCD | Please press a key on the | |||
| set to off? | control panel or touch panel. | |||
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| Please change the LCD back- |
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| light off settings. |
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| Refer to “LCD |
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| the Advanced Operations |
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| volume of the User Manual. |
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The indicator on the [Start] key | An access code has not been | Enter the access code | |||
does not light up in green. | entered. | according to the procedure | |||
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| described in “Making Copies |
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| Using Accounts”. |
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Even though the [Start] key is | The copy/print job is queued | Touch [Job List] to check the | |||
pressed, no copies are made. | and waiting to be printed. | jobs that are queued. Wait until | |||
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| printing begins. |
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| The copier is still warming up | The copier takes about 17 | |||
| after just being turned on. | seconds to warm up after it is | |||
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| turned on. |
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| Wait until the copier has |
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| finished warming up. |
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| The copier is malfunctioning. | Follow any messages that | |||
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| appear on the touch panel. |
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The machine cannot be set to Copy | The copier is in Interrupt mode | Press the [Interrupt] key to | |||
mode. | (the “Interrupt” indicator is lit). | cancel Interrupt mode. | |||
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The machine cannot be turned on. | The power supply cord has | Plug the power supply cord into | |||
| been unplugged from the | the electrical outlet. | |||
| electrical outlet. |
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| The breaker for the electrical | Close the breaker for the | |||
| circuit has been tripped. | electrical circuit. | |||
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*If the problem is not corrected even after the operations described are performed, turn off the copier,unplug its power supply cord, and the contact your service representative.
Di2010/Di2510/Di3010/Di3510 |
