Record of Revisions | Multi-Tech Systems MT5634MSV guide

MessageSaver User Guide

Model MT5634MSV

P/N 88301250 Revision B (5/1/99)

©1999, by Multi-Tech Systems, Inc.

All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Record of Revisions

Revision Date

Description

B5/1/99 Updated agency information, installation procedures.

Trademarks

MessageSaver, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.

IBM is a trademark of International Business Machines Corporation. MNP and Microcom Network Protocol are trademarks of Microcom, Inc. K56flex is a registered trademark of Rockwell International Corporation and Lucent Technologies Corporation. PhoneTools is a trademark of BVRP Software. Microsoft, Windows, Windows 95, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Notice

Though this modem is capable of 56K bps download performance, line impairments, public telephone infrastructure and other external technological factors currently prevent maximum 56K bps connections.

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, MN 55112 U.S.A

(612)785-3500 or (800) 328-9717 Fax (612) 785-9874

Fax-Back Service (612) 717-5888 Technical Support (800) 972-2439 BBS (612) 785-3702 or (800) 392-2432 Internet http://www.multitech.com

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Multi-Tech Systems MT5634MSV manual Record of Revisions

Contents

User Guide FCC Part User Guide Record of Revisions Quick Start IntroductionMessageSaver Operation AT Commands, S-Registers & Result Codes Remote ConfigurationSolving Problems PhoneTools Appendix a Regulatory Compliance Appendix C Loopback Tests Appendix D Warranty, Service, and Technical Support Appendix E Upgrade Procedures Introduction Introduction Product Description What Is in Your Modem Package? How to Get a Copy of Your User Guide Related Manuals MessageSaver User Guide Quick Start Safety Warnings IntroductionWhat You Will Need We supply Select Stereo or Mono Speaker Mount the FeetOpening the Modem Changing the Speaker Jumper Location of speaker jumper RS232 Connection Connect the Modem to Your SystemLine Connection Power Connection Power-On TestPhone Connection Microphone Connection Adding the Modem to Windows Install the Modem in WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Send a Fax Microsoft Fax Select Start Programs Accessories Fax Compose new fax References MessageSaver User Guide MessageSaver Operation PhoneTools Features Independent Mode Functions Recording and Downloading an Announcement MessageSaver Operation Independent Mode Operation in PhoneTools Independent Mode Configuration Dialog Box Independent Mode Control Dialog Box Independent Mode Control dialog box Independent Mode Operation Using the Front Panel Control Buttons Indicator Lights Adjusting Speaker Volume Answering a Call with the SpeakerphonePlaying Voice Messages Stopping the Play of Voice Messages Using the MessageSaver in Speakerphone Mode Remote ControlControlling the MessageSaver Remotely Activating Independent Mode Remotely Remote Control Keys AT Commands Registers Result Codes AT Commands AT Command Summary Echo Command Mode Characters DS=y Dial Stored Telephone NumberEcho Online Data Characters Hook Control Monitor Speaker Volume Monitor Speaker ModeReturn Online to Data Mode Modulation Handshake Result Codes Enable/Disable Set Register ValueSr? Read Register Value Tone Dialing Modem Reset Long Space DisconnectAuto Retrain Data Carrier Detect DCD Control Load Factory Settings Communications ModeAsynchronous Communications Mode 22bis Guard Tone Control Test Commands Display Current SettingsStore Current Configuration Select Stored Configuration for Hard Reset \An \Bn Transmit Break\Gn Modem Port Flow Control \Jn Data Buffer Control \Tn Inactivity Timer \Nn Error Correction Mode Selection\Qn Flow Control Selection DCn AT Command Control \Vn Protocol Result Code\Xn XON/XOFF Pass-Through Data Calling Tone Command +ES=n Enable Synchronous Buffered Mode #Sx Enter Setup Password#S=x Store Setup Password Command +++ATCR Escape Sequence Register Unit Range Default Description Registers Register Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose Description Blacklist Full Remote Configuration Setup Basic ProcedureChanging the Setup Password Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringData Is Being Lost Modem4Doesn’t Work with Caller ID There Are Garbage4 Characters on the MonitorFax and Data4Software Can’t Run at the Same Time MessageSaver User Guide PhoneTools Installing PhoneTools Phone Module Using PhoneTools’ Status BarMaking a Phone Call Using the Speakerphone Making Quick Dial Entries Voice Module Setting up AnswerphoneActivating and Deactivating Answerphone Setting Up the Answer Only Mode Setting Up the Answer/Record Mode Listening to Received Messages from a Remote Phone Listening to Received Messages in PhoneTools Recording an Announcement Changing Recording Parameters Configuring and Controlling Independent Mode Operation Independent ModeHow Does It Work? Activating and Configuring Independent Mode Selecting an Announcement Independent Mode Managing Stored Documents Inbox Fax Module Faxing a Document from a Windows Application Faxing a File Directly from PhoneTools Sending a Cover Adding a Logo to the Cover Viewing and Printing Faxes Inbox and Outbox Management Inbox Management Outbox Management Phone Book Creating New RecordsImporting Existing Records Selecting Records Using the Phone Book for Dialing Terminal Emulation Module Starting a Modem Connection Uploading Files to a Remote System Capturing Information to Disk Data File Transfer Sending a Data File Automatically Receiving a Data File Automatically Appendixes Appendix a Regulatory Compliance FCC Part 68 Telecom Fax Branding Statement Regulatory Compliance International Modem Restrictions Canadian Limitations NoticeCommission Decision CTR21 EMC and Safety Compliance New Zealand Telecom Warning Notice MessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Test procedure Local Analog Loopback Test V.54 Loop Remote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback test Local Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback test MessageSaver User Guide Limited Warranty Service Technical Support Online Warranty RegistrationMulti-Tech BBS About the Internet About the Multi-Tech Fax-Back Service Modem AccessoriesSupplyNet Online Ordering Instructions Upgrade Overview Identify the Modem Firmware Multi-Tech Web Site Identify the Current Firmware VersionMulti-Tech BBS Extract the Upgrade Files Download the Upgrade FileClear Your Stored Paramenters Upgrade the Modem’s Firmware Restore Your Parameters Index Symbols Index 106