MessageSaver User Guide

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Appendix D: Warranty, Service, and Technical Support
Limited Warranty ................................................................................................................. 95
Service .................................................................................................................................... 95
Technical Support................................................................................................................. 96
Online Warranty Registration............................................................................................. 96
The Multi-Tech BBS..............................................................................................................96
To Log on to the Multi-Tech BBS ................................................................................ 96
To Download a File ....................................................................................................... 96
About the Internet ................................................................................................................ 97
Modem Accessories.............................................................................................................. 98
About the Multi-Tech Fax-Back Service............................................................................ 98
Appendix E: Upgrade Procedures
Introduction........................................................................................................................... 99
Upgrade Overview............................................................................................................... 99
Step 1: Identify the Modem Firmware............................................................................... 99
Step 2: Identify the Current Firmware Version.............................................................. 100
Multi-Tech Web Site.................................................................................................... 100
Multi-Tech BBS ............................................................................................................ 100
Step 3: Download the Upgrade File ................................................................................. 101
Multi-Tech Web Site.................................................................................................... 101
Multi-Tech BBS ............................................................................................................ 101
Step 4: Extract the Upgrade Files...................................................................................... 101
Step 5: Clear Your Stored Paramenters ........................................................................... 101
Step 6: Upgrade the Modem’s Firmware ........................................................................ 102
Step 7: Restore Your Parameters ...................................................................................... 102
Index
..................................................................................................................................................................... 103