Appendix E Upgrade Procedures | Multi-Tech Systems MT5634MSV

MessageSaver User Guide
Appendix D: Warranty, Service, and Technical Support
Limited Warranty	95
Service	95
Technical Support	96
Online Warranty Registration	96
The Multi-Tech BBS	96
To Log on to the Multi-Tech BBS	96
To Download a File	96
About the Internet	97
Modem Accessories	98
About the Multi-TechFax-Back Service	98
Appendix E: Upgrade Procedures
Introduction	99
Upgrade Overview	99
Step 1: Identify the Modem Firmware	99
Step 2: Identify the Current Firmware Version	100
Multi-Tech Web Site	100
Multi-Tech BBS	100
Step 3: Download the Upgrade File	101
Multi-Tech Web Site	101
Multi-Tech BBS	101
Step 4: Extract the Upgrade Files	101
Step 5: Clear Your Stored Paramenters	101
Step 6: Upgrade the Modem’s Firmware	102
Step 7: Restore Your Parameters	102
Index	103

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Multi-Tech Systems MT5634MSV manual Appendix D Warranty, Service, and Technical Support, Appendix E Upgrade Procedures

Contents

User Guide FCC Part User Guide Record of Revisions MessageSaver Operation IntroductionQuick Start AT Commands, S-Registers & Result Codes Remote ConfigurationSolving Problems PhoneTools Appendix a Regulatory Compliance Appendix C Loopback Tests Appendix D Warranty, Service, and Technical Support Appendix E Upgrade Procedures Introduction Introduction Product Description What Is in Your Modem Package? How to Get a Copy of Your User Guide Related Manuals MessageSaver User Guide Quick Start Safety Warnings IntroductionWhat You Will Need We supply Opening the Modem Mount the FeetSelect Stereo or Mono Speaker Changing the Speaker Jumper Location of speaker jumper Line Connection Connect the Modem to Your SystemRS232 Connection Power Connection Power-On TestPhone Connection Microphone Connection Removing Your Old Modem from Windows Install the Modem in WindowsAdding the Modem to Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Send a Fax Microsoft Fax Select Start Programs Accessories Fax Compose new fax References MessageSaver User Guide MessageSaver Operation PhoneTools Features Independent Mode Functions Recording and Downloading an Announcement MessageSaver Operation Independent Mode Operation in PhoneTools Independent Mode Configuration Dialog Box Independent Mode Control Dialog Box Independent Mode Control dialog box Independent Mode Operation Using the Front Panel Control Buttons Indicator Lights Adjusting Speaker Volume Answering a Call with the SpeakerphonePlaying Voice Messages Stopping the Play of Voice Messages Controlling the MessageSaver Remotely Remote ControlUsing the MessageSaver in Speakerphone Mode Activating Independent Mode Remotely Remote Control Keys AT Commands Registers Result Codes AT Commands AT Command Summary Echo Command Mode Characters DS=y Dial Stored Telephone NumberEcho Online Data Characters Hook Control Monitor Speaker Volume Monitor Speaker ModeReturn Online to Data Mode Modulation Handshake Result Codes Enable/Disable Set Register ValueSr? Read Register Value Tone Dialing Modem Reset Long Space DisconnectAuto Retrain Data Carrier Detect DCD Control Load Factory Settings Communications ModeAsynchronous Communications Mode 22bis Guard Tone Control Test Commands Display Current SettingsStore Current Configuration Select Stored Configuration for Hard Reset \An \Bn Transmit Break\Gn Modem Port Flow Control \Jn Data Buffer Control \Qn Flow Control Selection \Nn Error Correction Mode Selection\Tn Inactivity Timer DCn AT Command Control \Vn Protocol Result Code\Xn XON/XOFF Pass-Through Data Calling Tone Command +ES=n Enable Synchronous Buffered Mode #Sx Enter Setup Password#S=x Store Setup Password Command +++ATCR Escape Sequence Register Unit Range Default Description Registers Register Unit Range Default Description S37 Register Unit Range Default Description S42 Result Codes Terse Verbose Description Blacklist Full Remote Configuration Changing the Setup Password Basic ProcedureSetup Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online Data Is Being Lost Modem4Cannot Connect When AnsweringFile Transfer4Is Slower Than It Should Be Fax and Data4Software Can’t Run at the Same Time There Are Garbage4 Characters on the MonitorModem4Doesn’t Work with Caller ID MessageSaver User Guide PhoneTools Installing PhoneTools Making a Phone Call Using PhoneTools’ Status BarPhone Module Using the Speakerphone Making Quick Dial Entries Activating and Deactivating Answerphone Setting up AnswerphoneVoice Module Setting Up the Answer Only Mode Setting Up the Answer/Record Mode Listening to Received Messages from a Remote Phone Listening to Received Messages in PhoneTools Recording an Announcement Changing Recording Parameters How Does It Work? Independent ModeConfiguring and Controlling Independent Mode Operation Activating and Configuring Independent Mode Selecting an Announcement Independent Mode Managing Stored Documents Inbox Fax Module Faxing a Document from a Windows Application Faxing a File Directly from PhoneTools Sending a Cover Adding a Logo to the Cover Viewing and Printing Faxes Inbox and Outbox Management Inbox Management Outbox Management Phone Book Creating New RecordsImporting Existing Records Selecting Records Using the Phone Book for Dialing Terminal Emulation Module Starting a Modem Connection Uploading Files to a Remote System Capturing Information to Disk Data File Transfer Sending a Data File Automatically Receiving a Data File Automatically Appendixes Appendix a Regulatory Compliance FCC Part 68 Telecom Fax Branding Statement Regulatory Compliance Commission Decision CTR21 Canadian Limitations NoticeInternational Modem Restrictions EMC and Safety Compliance New Zealand Telecom Warning Notice MessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Test procedure Local Analog Loopback Test V.54 Loop Remote Digital Loopback Test V.54 Loop Figure C-2. Remote digital loopback test Local Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback test MessageSaver User Guide Limited Warranty Service Multi-Tech BBS Online Warranty RegistrationTechnical Support About the Internet SupplyNet Online Ordering Instructions Modem AccessoriesAbout the Multi-Tech Fax-Back Service Upgrade Overview Identify the Modem Firmware Multi-Tech BBS Identify the Current Firmware VersionMulti-Tech Web Site Clear Your Stored Paramenters Download the Upgrade FileExtract the Upgrade Files Upgrade the Modem’s Firmware Restore Your Parameters Index Symbols Index 106