Download the Upgrade File | Multi-Tech Systems MT5634MSV guide

E Upgrade Procedures

Step 3: Download the Upgrade File

Multi-Tech Web Site

1.If you are not already at the Firmware page of the Multi-Tech Web site, follow the procedure in “Step 2: Identify the Current Firmware.”

2.Click on the upgrade file name for your modem and save the file to a temporary location on your hard disk.

Multi-Tech BBS

1.If you have not already found the upgrade file for your modem on the Multi- Tech BBS, follow the procedure in “Step 2: Identify the Current Firmware.”

2.Type the number of the upgrade file for your modem and press ENTER.

3.Type D and press ENTER to list the file to be downloaded.

4.If the correct file is listed, press ENTER; otherwise use the Q command to return to the previous menu.

5.Type Z and press ENTER to select the Zmodem transfer protocol.

6.The download begins automatically. As the file is copied to your hard disk, a dialog box reports on the progress of the download.

7.To log off the BBS, press ENTER, type G for “good-bye,” and press ENTER twice more.

Step 4: Extract the Upgrade Files

1.Move the downloaded upgrade file to a temporary directory or folder on your hard disk.

2.The file is a self-extracting archive. Extract the files by typing the upgrade file name in DOS or double-clicking it in Windows. The extracted files include a

.HEX file, which contains the upgrade data, and Flash Loader, a flash program for Windows 95/98 and Windows NT 4.0.

Step 5: Clear Your Stored Paramenters

Before you flash your modem it is important that you issue the AT&W1Z command to it to clear out any stored parameters. You should also record the parameters that are currently stored in your modem so you can reprogram it after flashing.

1.Run your favorite terminal program. If you are using Windows 95 or Windows NT, you can use HyperTerminal. If you are using Windows 3.11, you can use Windows Terminal.

2.In the program’s terminal window, type AT&V and press ENTER to list your modem’s current parameters.

3.Record your parameters by saving the screens and sending them to your printer.

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Multi-Tech Systems MT5634MSV manual Download the Upgrade File, Extract the Upgrade Files, Clear Your Stored Paramenters

Contents

User Guide FCC Part User Guide Record of Revisions Quick Start IntroductionMessageSaver Operation Remote Configuration AT Commands, S-Registers & Result CodesSolving Problems PhoneTools Appendix C Loopback Tests Appendix a Regulatory Compliance Appendix E Upgrade Procedures Appendix D Warranty, Service, and Technical Support Introduction Introduction Product Description How to Get a Copy of Your User Guide Related Manuals What Is in Your Modem Package? MessageSaver User Guide Quick Start Introduction Safety WarningsWhat You Will Need We supply Select Stereo or Mono Speaker Mount the FeetOpening the Modem Location of speaker jumper Changing the Speaker Jumper RS232 Connection Connect the Modem to Your SystemLine Connection Power-On Test Power ConnectionPhone Connection Microphone Connection Adding the Modem to Windows Install the Modem in WindowsRemoving Your Old Modem from Windows Install and Configure Your Software Call the Multi-Tech BBS Windows HyperTerminal Windows Terminal Microsoft Fax Send a Fax References Select Start Programs Accessories Fax Compose new fax MessageSaver User Guide MessageSaver Operation Independent Mode Functions PhoneTools Features MessageSaver Operation Recording and Downloading an Announcement Independent Mode Configuration Dialog Box Independent Mode Operation in PhoneTools Independent Mode Control dialog box Independent Mode Control Dialog Box Control Buttons Independent Mode Operation Using the Front Panel Indicator Lights Answering a Call with the Speakerphone Adjusting Speaker VolumePlaying Voice Messages Stopping the Play of Voice Messages Using the MessageSaver in Speakerphone Mode Remote ControlControlling the MessageSaver Remotely Remote Control Keys Activating Independent Mode Remotely AT Commands Registers Result Codes AT Commands AT Command Summary DS=y Dial Stored Telephone Number Echo Command Mode CharactersEcho Online Data Characters Hook Control Monitor Speaker Mode Monitor Speaker VolumeReturn Online to Data Mode Modulation Handshake Set Register Value Result Codes Enable/DisableSr? Read Register Value Tone Dialing Long Space Disconnect Modem ResetAuto Retrain Data Carrier Detect DCD Control Communications Mode Load Factory SettingsAsynchronous Communications Mode 22bis Guard Tone Control Display Current Settings Test CommandsStore Current Configuration Select Stored Configuration for Hard Reset \Bn Transmit Break \An\Gn Modem Port Flow Control \Jn Data Buffer Control \Tn Inactivity Timer \Nn Error Correction Mode Selection\Qn Flow Control Selection \Vn Protocol Result Code DCn AT Command Control\Xn XON/XOFF Pass-Through Data Calling Tone #Sx Enter Setup Password Command +ES=n Enable Synchronous Buffered Mode#S=x Store Setup Password Command +++ATCR Escape Sequence Registers Register Unit Range Default Description Register Unit Range Default Description S37 Register Unit Range Default Description S42 Terse Verbose Description Result Codes Blacklist Full Remote Configuration Setup Basic ProcedureChanging the Setup Password Changing the Remote Escape Character MessageSaver User Guide Solving Problems None of the Indicators Light Modem Does Not Respond to Commands Modem Dials But Cannot Connect Modem4Disconnects While Online File Transfer4Is Slower Than It Should Be Modem4Cannot Connect When AnsweringData Is Being Lost Modem4Doesn’t Work with Caller ID There Are Garbage4 Characters on the MonitorFax and Data4Software Can’t Run at the Same Time MessageSaver User Guide PhoneTools Installing PhoneTools Phone Module Using PhoneTools’ Status BarMaking a Phone Call Making Quick Dial Entries Using the Speakerphone Voice Module Setting up AnswerphoneActivating and Deactivating Answerphone Setting Up the Answer/Record Mode Setting Up the Answer Only Mode Listening to Received Messages in PhoneTools Listening to Received Messages from a Remote Phone Changing Recording Parameters Recording an Announcement Configuring and Controlling Independent Mode Operation Independent ModeHow Does It Work? Selecting an Announcement Activating and Configuring Independent Mode Managing Stored Documents Inbox Independent Mode Faxing a Document from a Windows Application Fax Module Sending a Cover Faxing a File Directly from PhoneTools Viewing and Printing Faxes Adding a Logo to the Cover Inbox Management Inbox and Outbox Management Outbox Management Creating New Records Phone BookImporting Existing Records Selecting Records Using the Phone Book for Dialing Starting a Modem Connection Terminal Emulation Module Capturing Information to Disk Uploading Files to a Remote System Sending a Data File Automatically Data File Transfer Receiving a Data File Automatically Appendixes FCC Part 68 Telecom Appendix a Regulatory Compliance Regulatory Compliance Fax Branding Statement International Modem Restrictions Canadian Limitations NoticeCommission Decision CTR21 New Zealand Telecom Warning Notice EMC and Safety Compliance MessageSaver User Guide Appendix B Technical Specifications Carrier Frequencies Frequency Stability MessageSaver User Guide Local Analog Loopback Test V.54 Loop Test procedure Figure C-2. Remote digital loopback test Remote Digital Loopback Test V.54 Loop Figure C-3. Local digital loopback test Local Digital Loopback Test V.54 Loop MessageSaver User Guide Service Limited Warranty Technical Support Online Warranty RegistrationMulti-Tech BBS About the Internet About the Multi-Tech Fax-Back Service Modem AccessoriesSupplyNet Online Ordering Instructions Identify the Modem Firmware Upgrade Overview Multi-Tech Web Site Identify the Current Firmware VersionMulti-Tech BBS Extract the Upgrade Files Download the Upgrade FileClear Your Stored Paramenters Restore Your Parameters Upgrade the Modem’s Firmware Index Symbols Index 106