N150 and N300 WiFi DSL Modem Routers
Internet LED Is Off
If the Internet LED 
is off, the modem router cannot connect to the Internet. Verify the following:
•Check that your login credentials are correct or that the information you entered for the ISP connection is correct (see Manually Set Up the Internet Connection on page 29).
•Check if your ISP is experiencing a
Obtain an Internet IP Address
If the modem router cannot access the Internet and the Internet LED 
is green, see if the modem router can obtain an Internet IP address from the ISP. Unless the modem router is assigned a static IP address, the modem router requests an IP address from the ISP. You can determine whether the request was successful using the web management interface.
To check the Internet IP address:
1.Launch an Internet browser from a computer or WiFi device that is connected to the network.
2.Type http://www.routerlogin.net or http://www.routerlogin.com. A login screen displays.
3.Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and password are
4.Click the OK button.
The BASIC Home screen displays.
5.Select ADVANCED > ADVANCED Home. The ADVANCED Home screen displays.
6.In the Internet Port pane, check that the IP Address field shows a valid IP address.
If the field shows 0.0.0.0, your modem router did not obtain an IP address from your ISP.
If your modem router cannot obtain an IP address from the ISP, the problem might be one of the following:
•Your Internet service provider (ISP) might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
•If you selected a login program, the service name, user name, or password might be incorrectly set.
For more information, see Troubleshoot PPPoE or PPPoA on page 106.
Troubleshooting
105
