Register your Companion portables | Nortel Networks P0992639 01

72 / Programming

Register your Companion portables

Norstar Companion Portable telephones are added to the system using the portable registration process. Refer to the Modular ICS Companion System Coordinator Guide for more information on registering Companion portables.

Tip - If your system has been powered down for an extended period of time your System ID may have changed. Contact the Nortel Networks Customer Response Center to obtain a UTAM Regression Key.

If your Norstar Companion system seems disabled (all keys were input but base stations and portables are not operational), contact the Northern Customer Response Center to obtain a UTAM Recovery Key.

Modular ICS Companion Installer Guide

P0992639 01

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Nortel Networks P0992639 01 manual Register your Companion portables

Contents

Modular ICS Companion Installer Guide To be used with MICS-XC softwarePage Table of Contents Powering up the system Programming Specifications Glossary Index Companion Base Stations RegulationsFederal Communications Commission U.S. only Activation U.S. only Safety Norstar Companion basics Norstar Companion basics What’s new with Norstar Norstar Companion basics Configuring Station Modules Planning the installationPlanning checklist Required equipment and supplies Configuring expansion modules On a mini system On a midi system On a maxi system On a mega system Port Expansion Cartridge with Companion Routing fiber cables Two-port Expansion Cartridge and ICS numbering ICS numberingNon-expanded system ICS alone numbering Six-port Expansion Cartridge and ICS numbering Twelve-port expanded system and ICS numbering 16 / Planning the installation Installation Installation checklist Installation planning is required for base stations Connecting expansion modulesInstalling Remote Power Interconnect RPI units RPI units must always be installed inside a building RPI unit Base stations RPI-16 and RPI-8 required PSUs required Mounting the RPI unitRPI Requirements RPI-16 PSUs 17-24 RPI-16 and 1 RPI-8 25-32 Opening the RPI cover Wiring the RPI Unplug the RPI power cordDo not run unprotected power cables outdoors RPI Connector Overview Wire size Single-pair Double-pair Ensure both pairs have the same polarity Input wiring Connector Pin Signal Output RPI-8 BIX wiring chart Pin RPI Connector Board Label Wire color Installation RPI-16 BIX wiring chart BS14 Installing base stations Positioning a base stationNever mount base stations in rows Clearance for the base stations Mounting a base stationMinimum distance between office areas and base stations Clearance conditions Canada Bracket termination board Installation Installing portable telephones Sliding cover onto bracket Installing external antennas and lightning surge arrestors FCC requirements Installed antenna and lightning surge arrestor USA Planning for an outdoor external antenna USA Installing a lightning surge arrestor USA Antenna with antenna bracket USA Lightning surge arrestor and bracket USA Installation Indoor directional external antenna Canada Installation 44 / Installation Installation 46 / Installation Installing a lightning surge protector Canada Installing the lightning surge protector Canada Powering up the system If display shows See Modular ICS Companion Installer Guide P0992639 Installation programming ProgrammingProgramming affects system operation Programming tools Norstar Programming Record Template defaults Companion defaultsSetting Default System programming Startup programming Performing StartupStartup erases programming Changing the default template Changing template resets programmingEntering programming Password Entering programming for system coordinators Entering programming using other passwords Norstar featuresRegistration password Portable features Changing the Registration password Change password to avoid incorrect registration Registration should normally be disabled Companion programmingRegistration Portable DNs Radio data Schedule re-evaluation during slow periods Alarm Definition Re-eval occurred? Antenna Type Cells System logical identifier LID Changing system LID de-registers all portables Base stations must be installed and powered first Software keys U.S. only Obtain the Companion ID ÇØˆÏÈÌ Record your keys in the Programming Configure base stations and portables Register your Companion portables C3060 Icons Registering individual portablesRegistering the C3060 C3060 Icon function To register the C3060 Registered as Nortel To confirm that the C3060 is registered Deregistering the C3060 Measuring Rssi for a C3060 Measuring undirected Rssi Measuring directed Rssi Registering individual portables To register the C3050 Registering the C3050C3050 Icons C3050Canadaor Icon function C3050 US Rev C3050 Rev 2 US Registered as Nortel To confirm that the C3050 is registered Deregistering the C3050 To deregister the C3050 Measuring Rssi for a C3050 To measure undirected Rssi Use the Companion Provisioning Record to find the following Registering the C3020 Canada only To register the C3020 Registering Deregistering the C3020 Canada only To deregister the C3020 Receive Signal Strength Indicator overrides normal display Measuring Rssi for a C3020 Canada only 90 / Registering individual portables Measuring directed Rssi using your portable After registering the portables Testing Testing the Companion portable telephonesTesting the base stations Testing the system coverage Troubleshooting Problems with a portable telephoneProblems with a base station 96 / Troubleshooting Replacing a base station Verifying Radio Credits U.S. only Problems with an RPI Problems with wireless communication Obtaining a Recovery KeyObtaining a Regression Key U.S. only Troubleshooting Alarm codes DisplaysExample Meaning Possible causes and actions Display Re-Eval Utam key Radio cred Event messages Event message displayCause Troubleshooting Evt832 Event message display Cause Evt834 Evt852 Evt873 112 / Troubleshooting Specifications Remote Power InterconnectNorstar Companion system components Base station Base station Base station plug-top power supply External antenna assembly For the US Outdoor omni-directional antenna For Canada Indoor directional antenna For Canada Lightning surge protector For Canada 118 / Specifications Upgrading your system Adding Companion to a mini, midi, maxi, or mega systemUpgrading an RPI-8 to an RPI-16 RPI connections PSU2U Glossary Companion portable telephone Call Transfer See TransferCell assignment a heading Combo Cartridge a cartridge that Directory number DN a unique ICS integrated communication system The central hardware Integrated Services Digital Network Isdn a digital IncominglinegroupILG a group Key Service Unit KSU PleaseInstaller password a one-to six Intercom keys See Intercom Portable Credits U.S. only Portable telephone SeeRadio Credits U.S. only The XC Remote Power Interconnect RPI ReceiveSignalStrengthIndicatorRecovery Key U.S. only See Registration password a System Logical Identifier LID a M7316 Business Series Terminal UTAMInc.U.S.only The Federal Utam Recovery Key U.S. onlyUndirected Receive Signal Strength Indicator Trunk Module a module that Index 130 / Index Index /131 132 / Index Index /133 Utam Index /135 136 / Index Backup programming overlays