Evt852 | Nortel Networks P0992639 01 instruction

110 / Troubleshooting

	Event message display			Cause
				The Data Transfer server has been told by the
	Evt:852	S5		The Data Transfer server has been told by the
	Evt:852	S5		base station that an error has occurred.
				base station that an error has occurred.
				The Data Transfer server has been told by the

	Evt:853	S5
				base station that an error has occurred.
				Invalid event for Data Transfer.

	Evt:854	S5
				Internal wireless subsystem software error.

	Evt:855	S5
				Internal wireless subsystem locator error.

	Evt:856	S5
				All possible wireless telephone numbers have
	Evt:859	S5		All possible wireless telephone numbers have
	Evt:859	S5

been registered to portable telephones. No directory number is available to handle the registration Link setup request.

Evt:864S5

Evt:865S5

A base station has received a corrupted stimulus message.

The base station does not understand the received stimulus message. This occurs when you are trying to use a type of portable that the system does not support.

			Wireless subsystem language loading error.
	Evt:869	S5	Wireless subsystem language loading error.
	Evt:869	S5
			Firmware downloading to base station.

	Evt:870	S5
			Base station download is complete.

	Evt:871	S5
	Evt:871	S5
			Wireless subsystem error.

	Evt:872	S5

Modular ICS Companion Installer Guide

P0992639 01

Image 116

Nortel Networks P0992639 01 manual Evt852

Contents

Modular ICS Companion Installer Guide To be used with MICS-XC softwarePage Table of Contents Powering up the system Programming Specifications Glossary Index Regulations Federal Communications Commission U.S. onlyCompanion Base Stations Activation U.S. only Safety Norstar Companion basics Norstar Companion basics What’s new with Norstar Norstar Companion basics Planning the installation Planning checklistConfiguring Station Modules Required equipment and supplies Configuring expansion modules On a mini system On a midi system On a maxi system On a mega system Port Expansion Cartridge with Companion Routing fiber cables ICS numbering Non-expanded system ICS alone numberingTwo-port Expansion Cartridge and ICS numbering Six-port Expansion Cartridge and ICS numbering Twelve-port expanded system and ICS numbering 16 / Planning the installation Installation Installation checklist Connecting expansion modules Installing Remote Power Interconnect RPI unitsInstallation planning is required for base stations RPI units must always be installed inside a building RPI unit Mounting the RPI unit RPI RequirementsBase stations RPI-16 and RPI-8 required PSUs required RPI-16 PSUs 17-24 RPI-16 and 1 RPI-8 25-32 Opening the RPI cover Do not run unprotected power cables outdoors Wiring the RPIUnplug the RPI power cord RPI Connector Overview Wire size Single-pair Double-pair Ensure both pairs have the same polarity Input wiring Connector Pin Signal Output RPI-8 BIX wiring chart Pin RPI Connector Board Label Wire color Installation RPI-16 BIX wiring chart BS14 Never mount base stations in rows Installing base stationsPositioning a base station Mounting a base station Minimum distance between office areas and base stationsClearance for the base stations Clearance conditions Canada Bracket termination board Installation Installing portable telephones Sliding cover onto bracket Installing external antennas and lightning surge arrestors FCC requirements Installed antenna and lightning surge arrestor USA Planning for an outdoor external antenna USA Installing a lightning surge arrestor USA Antenna with antenna bracket USA Lightning surge arrestor and bracket USA Installation Indoor directional external antenna Canada Installation 44 / Installation Installation 46 / Installation Installing a lightning surge protector Canada Installing the lightning surge protector Canada Powering up the system If display shows See Modular ICS Companion Installer Guide P0992639 Programming affects system operation Installation programmingProgramming Programming tools Norstar Programming Record Setting Default Template defaultsCompanion defaults System programming Startup erases programming Startup programmingPerforming Startup Entering programming Changing the default templateChanging template resets programming Password Entering programming for system coordinators Norstar features Registration passwordEntering programming using other passwords Portable features Changing the Registration password Change password to avoid incorrect registration Registration Registration should normally be disabledCompanion programming Portable DNs Radio data Schedule re-evaluation during slow periods Alarm Definition Re-eval occurred? Antenna Type Cells System logical identifier LID Changing system LID de-registers all portables Base stations must be installed and powered first Software keys U.S. only Obtain the Companion ID ÇØˆÏÈÌ Record your keys in the Programming Configure base stations and portables Register your Companion portables Registering individual portables Registering the C3060C3060 Icons C3060 Icon function To register the C3060 Registered as Nortel To confirm that the C3060 is registered Deregistering the C3060 Measuring Rssi for a C3060 Measuring undirected Rssi Measuring directed Rssi Registering individual portables Registering the C3050 C3050 IconsTo register the C3050 C3050Canadaor Icon function C3050 US Rev C3050 Rev 2 US Registered as Nortel To confirm that the C3050 is registered Deregistering the C3050 To deregister the C3050 Measuring Rssi for a C3050 To measure undirected Rssi Use the Companion Provisioning Record to find the following Registering the C3020 Canada only To register the C3020 Registering Deregistering the C3020 Canada only To deregister the C3020 Receive Signal Strength Indicator overrides normal display Measuring Rssi for a C3020 Canada only 90 / Registering individual portables Measuring directed Rssi using your portable After registering the portables Testing the base stations TestingTesting the Companion portable telephones Testing the system coverage Problems with a base station TroubleshootingProblems with a portable telephone 96 / Troubleshooting Replacing a base station Verifying Radio Credits U.S. only Problems with an RPI Obtaining a Regression Key U.S. only Problems with wireless communicationObtaining a Recovery Key Troubleshooting Example Meaning Possible causes and actions Display Alarm codesDisplays Re-Eval Utam key Radio cred Cause Event messagesEvent message display Troubleshooting Evt832 Event message display Cause Evt834 Evt852 Evt873 112 / Troubleshooting Norstar Companion system components SpecificationsRemote Power Interconnect Base station Base station Base station plug-top power supply External antenna assembly For the US Outdoor omni-directional antenna For Canada Indoor directional antenna For Canada Lightning surge protector For Canada 118 / Specifications Upgrading an RPI-8 to an RPI-16 Upgrading your systemAdding Companion to a mini, midi, maxi, or mega system RPI connections PSU2U Glossary Call Transfer See Transfer Cell assignment a headingCompanion portable telephone Combo Cartridge a cartridge that Directory number DN a unique ICS integrated communication system The central hardware IncominglinegroupILG a group Key Service Unit KSU Please Installer password a one-to sixIntegrated Services Digital Network Isdn a digital Intercom keys See Intercom Radio Credits U.S. only The XC Portable Credits U.S. onlyPortable telephone See ReceiveSignalStrengthIndicator Recovery Key U.S. only SeeRemote Power Interconnect RPI Registration password a System Logical Identifier LID a M7316 Business Series Terminal Utam Recovery Key U.S. only Undirected Receive Signal Strength IndicatorUTAMInc.U.S.only The Federal Trunk Module a module that Index 130 / Index Index /131 132 / Index Index /133 Utam Index /135 136 / Index Backup programming overlays