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P0992639 01
manual
112 / Troubleshooting
Models:
P0992639 01
1
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Troubleshooting
Specs
Install
RPI-8 BIX wiring chart
Connector Pin Signal Output
Password
Template defaults
Connecting expansion modules
Configuring expansion modules
Problems with an RPI
Page 118
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112
/ Troubleshooting
Modular ICS Companion Installer Guide
P0992639 01
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Contents
Modular ICS Companion Installer Guide
To be used with MICS-XC software
Page
Table of Contents
Powering up the system Programming
Specifications
Glossary Index
Companion Base Stations
Regulations
Federal Communications Commission U.S. only
Activation U.S. only
Safety
Norstar Companion basics
Norstar Companion basics
What’s new with Norstar
Norstar Companion basics
Configuring Station Modules
Planning the installation
Planning checklist
Required equipment and supplies
Configuring expansion modules
On a mini system
On a midi system
On a maxi system
On a mega system
Port Expansion Cartridge with Companion
Routing fiber cables
Two-port Expansion Cartridge and ICS numbering
ICS numbering
Non-expanded system ICS alone numbering
Six-port Expansion Cartridge and ICS numbering
Twelve-port expanded system and ICS numbering
16 / Planning the installation
Installation
Installation checklist
Installation planning is required for base stations
Connecting expansion modules
Installing Remote Power Interconnect RPI units
RPI units must always be installed inside a building
RPI unit
Base stations RPI-16 and RPI-8 required PSUs required
Mounting the RPI unit
RPI Requirements
RPI-16 PSUs 17-24 RPI-16 and 1 RPI-8 25-32
Opening the RPI cover
Unplug the RPI power cord
Wiring the RPI
Do not run unprotected power cables outdoors
RPI Connector Overview
Wire size Single-pair Double-pair
Ensure both pairs have the same polarity
Input wiring
Connector Pin Signal Output
RPI-8 BIX wiring chart
Pin RPI Connector Board Label Wire color
Installation
RPI-16 BIX wiring chart
BS14
Positioning a base station
Installing base stations
Never mount base stations in rows
Clearance for the base stations
Mounting a base station
Minimum distance between office areas and base stations
Clearance conditions Canada
Bracket termination board
Installation
Installing portable telephones
Sliding cover onto bracket
Installing external antennas and lightning surge arrestors
FCC requirements
Installed antenna and lightning surge arrestor USA
Planning for an outdoor external antenna USA
Installing a lightning surge arrestor USA
Antenna with antenna bracket USA
Lightning surge arrestor and bracket USA
Installation
Indoor directional external antenna Canada
Installation
44 / Installation
Installation
46 / Installation
Installing a lightning surge protector Canada
Installing the lightning surge protector Canada
Powering up the system
If display shows See
Modular ICS Companion Installer Guide P0992639
Programming
Installation programming
Programming affects system operation
Programming tools
Norstar Programming Record
Companion defaults
Template defaults
Setting Default
System programming
Performing Startup
Startup programming
Startup erases programming
Changing template resets programming
Changing the default template
Entering programming
Password
Entering programming for system coordinators
Entering programming using other passwords
Norstar features
Registration password
Portable features
Changing the Registration password
Change password to avoid incorrect registration
Companion programming
Registration should normally be disabled
Registration
Portable DNs
Radio data
Schedule re-evaluation during slow periods
Alarm Definition Re-eval occurred?
Antenna Type
Cells
System logical identifier LID
Changing system LID de-registers all portables
Base stations must be installed and powered first
Software keys U.S. only
Obtain the Companion ID
Ç؈ÏÈÌ
Record your keys in the Programming
Configure base stations and portables
Register your Companion portables
C3060 Icons
Registering individual portables
Registering the C3060
C3060 Icon function
To register the C3060
Registered as Nortel
To confirm that the C3060 is registered
Deregistering the C3060
Measuring Rssi for a C3060
Measuring undirected Rssi
Measuring directed Rssi
Registering individual portables
To register the C3050
Registering the C3050
C3050 Icons
C3050Canadaor Icon function C3050 US Rev C3050 Rev 2 US
Registered as Nortel
To confirm that the C3050 is registered
Deregistering the C3050
To deregister the C3050
Measuring Rssi for a C3050
To measure undirected Rssi
Use the Companion Provisioning Record to find the following
Registering the C3020 Canada only
To register the C3020
Registering
Deregistering the C3020 Canada only
To deregister the C3020
Receive Signal Strength Indicator overrides normal display
Measuring Rssi for a C3020 Canada only
90 / Registering individual portables
Measuring directed Rssi using your portable
After registering the portables
Testing the Companion portable telephones
Testing
Testing the base stations
Testing the system coverage
Problems with a portable telephone
Troubleshooting
Problems with a base station
96 / Troubleshooting
Replacing a base station
Verifying Radio Credits U.S. only
Problems with an RPI
Obtaining a Recovery Key
Problems with wireless communication
Obtaining a Regression Key U.S. only
Troubleshooting
Displays
Alarm codes
Example Meaning Possible causes and actions Display
Re-Eval
Utam key
Radio cred
Event message display
Event messages
Cause
Troubleshooting
Evt832
Event message display Cause
Evt834
Evt852
Evt873
112 / Troubleshooting
Remote Power Interconnect
Specifications
Norstar Companion system components
Base station
Base station
Base station plug-top power supply
External antenna assembly For the US
Outdoor omni-directional antenna For Canada
Indoor directional antenna For Canada
Lightning surge protector For Canada
118 / Specifications
Adding Companion to a mini, midi, maxi, or mega system
Upgrading your system
Upgrading an RPI-8 to an RPI-16
RPI connections
PSU2U
Glossary
Companion portable telephone
Call Transfer See Transfer
Cell assignment a heading
Combo Cartridge a cartridge that
Directory number DN a unique
ICS integrated communication system The central hardware
Integrated Services Digital Network Isdn a digital
IncominglinegroupILG a group Key Service Unit KSU Please
Installer password a one-to six
Intercom keys See Intercom
Portable telephone See
Portable Credits U.S. only
Radio Credits U.S. only The XC
Remote Power Interconnect RPI
ReceiveSignalStrengthIndicator
Recovery Key U.S. only See
Registration password a
System Logical Identifier LID a
M7316 Business Series Terminal
UTAMInc.U.S.only The Federal
Utam Recovery Key U.S. only
Undirected Receive Signal Strength Indicator
Trunk Module a module that
Index
130 / Index
Index /131
132 / Index
Index /133
Utam
Index /135
136 / Index
Backup programming overlays
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