Return Procedures

Introduction

The following sections apply to U.S.A. customers only. Non-U.S.A. customers with questions or concerns regarding return procedures should contact their Motorola subsidiary or distributor.

Equipment Return If you have questions about equipment return procedures, call the Logistics

ProceduresAdministration Group at (508) 261-4495 for advice and assistance. If you require either on-site service or unit-exchange service, call the Customer Support Center at (800)-544-0062.

In Case of Damage If the equipment is damaged in transit, contact the shipper.

If you have additional concerns in case of failure, about missing parts, or to return equipment, contact your nearest Motorola ISG representative.

For locations

contact...

 

 

Inside the U.S.A.

Motorola ISG Customer Administration

 

20 Cabot Blvd. Mansfield, MA 02048-1193

 

Phone (508) 261-4000, Ext. 4745

 

 

Outside the U.S.A.

the nearest Motorola ISG distributor. For a

 

listing of our Sales and Service Offices, visit

 

our Web site at:

 

http://www.mot.com/MIMS/ISG/.

 

 

Expiration of Lease To return equipment upon expiration of a lease agreement, contact your Motorola Sales Office for return authorization and instructions. A list of these offices follows. When you contact the sales office, you will be asked to provide the following information:

Product name and description

Serial number

Customer order number

Reason for return

Return Procedures-1

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Northern UTA220/UTA220k manual Return Procedures Introduction