Panasonic PT-DS12KU, PT-DW11KU, PT-DZ10KU, PT-DZ13KU Troubleshooting, Page, appear, appear, respond, jumbled, Problems, correctly, Image is fuzzy, does not appear, Video from HDMI, No image appears

Chapter 5 Maintenance — Troubleshooting

Troubleshooting

Review the following points. For details, see the corresponding pages.

Problems	Points to be checked	Page
	ff Is the power plug firmly inserted into the outlet?	―
	ff Is the <MAIN POWER> switch set to <OFF>?	55
	ff Is the wall outlet supplying electricity?	―
Power does not turn on.	ff Have the circuit breakers tripped?	―
	ff Are the lamp indicator <LAMP1>/<LAMP2> or the temperature indicator <TEMP> lit	155
	or flashing?
	ff Is the lamp unit cover attached?	161
	ff Are connections to external devices correctly performed?	48
	ff Is the input selection setting correct?	62
	ff Is the [BRIGHTNESS] adjustment setting at a minimum?	72
No image appears.	ff Is the external device that is connected to the projector working properly?	―
	ff Is the shutter function in use?	61
	ff If the power indicator <ON (G)/STANDBY (R)> is flashing in red, consult your	―
	dealer.
	ff Is the lens cover still attached to the lens?	53
	ff Is the lens focus set correctly?	56
Image is fuzzy.	ff Is the projection distance appropriate?	32
	ff Is the lens dirty?	18
	ff Is the projector installed perpendicular to the screen?	―
	ff Is [COLOR] or [TINT] adjusted correctly?	72
Color is pale or grayish.	ff Is the external device connected to the projector adjusted correctly?	48
	ff Is the RGB cable damaged?	―
	ff Are the batteries depleted?	―
	ff Is the polarity of the batteries set correctly?	28
	ff Are there any obstructions between the remote control and the remote control	24
	signal receiver of the projector?
Remote control does not	ff Is the remote control being used beyond its effective operation range?	25
respond.	ff Are other forms of light, such as fluorescent light, affecting the projection?	25
	ff Is the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to	132
	[DISABLE]?
	ff Is the <REMOTE 2 IN> terminal used for contact control?	173
	ff Is the ID number setting operation correct?	28
Menu screen does not	ff Is the on-screen display function turned off (hidden)?	102
appear.
Buttons on the control	ff Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to	132
	[DISABLE]?
panel do not operate.
	ff Is the <REMOTE 2 IN> terminal used for contact control?	173
Image does not display	ff Is the [SYSTEM SELECTOR] selection set correctly?	77
	ff Is there a problem with the video tape or other image sources?	―
correctly.
	ff Is a signal which is not compatible with the projector being input?	175
	ff Is the cable too long? (Use D‑Sub cables that are 10 m (32'10") or shorter.)	―
Image from a computer	ff Is the external video output of the laptop computer set correctly? (Ex.: The external
	output settings may be switched by pressing the “Fn” + “F3” or “Fn” + “F10”
does not appear.		―
	simultaneously. Since the method varies depending on the computer type, refer to
	the user manual provided with your computer.)
Image output from DVI‑D	ff Is the [DVI-D IN] setting [EDID3]/[EDID2:PC]?	100
	ff The graphics accelerator driver of the computer may need to be updated to the
of the computer does not		―
	latest version.
appear.
	ff The computer may need to be restarted after performing the [DVI-D IN] setting.	100
Video from HDMI	ff Is the HDMI cable connected securely?	48
compatible device does	ff Turn the power of the projector and the external device on and off.	―
not appear or it appears	ff Is a signal which is not compatible with the projector being input?	175
jumbled.
	ff Is the [3D INPUT FORMAT] setting of [3D SETTINGS] correct?	92
3D function is not working.	ff Check the 3D eyewear settings.	―
	ff Is a signal which is supported by the projector being input?	177

ENGLISH - 163