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Panasonic PT-DS12KU, PT-DW11KU, PT-DZ10KU, PT-DZ13KU Page, Problems, flickers, properly), functioning, 3D eyewear is not, Points to be checked, reversed (not showing, Image in the 3D eyewear

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Chapter 5 Maintenance — Troubleshooting

Problems	Points to be checked	Page
Left and right images are	ff Are the devices synchronized? Check the 3D eyewear settings.	―
reversed (not showing	ff Change the [LEFT/RIGHT SWAP] setting of [3D SETTINGS].	93
properly).

Image in the 3D eyewear	ff Are you within the reception range?	―
flickers.

3D eyewear is not	ff Are batteries of the 3D eyewear drained? If you use the rechargeable 3D eyewear,	―
	charge it. If you use the battery-powered 3D eyewear, replace the battery.
functioning.
	ff Is the [3D SETTINGS] setting correct?	91

Attention

ff If problems persist even after checking the preceding points, consult your dealer.

164 - ENGLISH

Contents

Operating Instructions DLPTM Projector Commercial Use Model No. PT-DZ13KU Read this first FCC NOTICE (USA) Verification Caution: NOTIFICATION (Canada) NOTICE USA only: rr POWER During a thunderstorm, do not touch the projector or the cable Do not do anything that might damage the power cord or the power plug Clean the power plug regularly to prevent it from becoming covered in dust Do not handle the power plug and power connector with wet hands Do not place your hands or other objects close to the air exhaust port Never attempt to remodel or disassemble the projector Use the ceiling mount bracket specified by Panasonic rr ACCESSORIES Do not use or handle the batteries improperly, and refer to the following Do not remove unspecified screws during the lamp unit replacement Do not disassemble the lamp unit Lamp replacement CAUTION: Do not place heavy objects on top of the projector Do not put your weight on this projector Do not place the projector in extremely hot locations Do not place objects in front of the lens while the projector is being used rr MAINTENANCE Do not attach the air filter unit while it is wet Ask your dealer about cleaning inside the projector once a year rr VIEWING 3D VIDEO (PT-DZ13KU, PT-DS12KU,and PT-DW11KUonly) When preparing contents, use contents properly created to be used for 3D Brazil Only Brasil Apenas rrManuseio de baterias usadas BRASIL Fig rrTrademarks rIllustrations in this manual rReference pages rrTerm 1.Set up the projector. (xpage 31) 2.Attach the projection lens (optional) (xpage 46) 3.Connect with external devices. (xpage 48) 4.Connect the power cord. (xpage 52) Contents [ADVANCED MENU] menu [DISPLAY LANGUAGE] menu [3D SETTINGS] menu [DISPLAY OPTION] menu [PROJECTOR SETUP] menu Maintenance Lamp/temperature/filter indicators Maintenance/replacement Troubleshooting Appendix Chapter 1 Preparation Precautions for use Cautions when transporting Cautions when installing rrDo not use the projector tilted to the right or left rrCautions when setting up the projector The positions of screw holes for ceiling mount and adjustable feet Security Disposal Cautions on use Software information regarding this product Accessories Wireless/wired remote control unit <1 Power cord <1 CD-ROM<1 AA/R6 battery <2 Optional accessories Optional accessories Model No (product name) Start-updisplay Focus adjustment Initial setting (display language) Initial setting (installation setting) Initial setting (screen setting) About your projector Remote control Projector body WARNING Security slot <MAIN POWER> switch Air filter cover Air intake port rrControl panel 1Power standby <v> button 2Power on <b> button 3<VIDEO> button 4<RGB1> button rrConnecting terminals 1<REMOTE 1 IN> terminal/<REMOTE 1 OUT> terminal 2<REMOTE 2 IN> terminal 3<SERIAL IN> terminal 4<SERIAL OUT> terminal Using the remote control Inserting and removing the batteries Setting the remote control ID numbers Connecting to the projector with a cable Chapter 2 Getting Started Setting up Installation mode Parts for ceiling mount (optional) Screen size and throw distance [GEOMETRY] projection range [VERTICAL KEYSTONE] (viewed from the side) [HORIZONTAL KEYSTONE] (viewed from above) Vertical arc correction (viewed from the side) Horizontal arc correction (viewed from above) When using the optional Upgrade Kit (Model No.: ET‑UK20) Projection distance of each projection lens For PT‑DZ13KU, PT‑DZ10KU rrWhen the screen aspect is 16:10 Zoom lens Projection lens Model No rrWhen the screen aspect is 16:9 rrWhen the screen aspect is 4:3 2.2‑3.3:1 3.3‑5.5:1 8.8‑16.5:1 2.0‑2.9:1 For PT‑DS12KU 2.0‑30:1 3.0‑5.0:1 7.9‑15.0:1 1.8‑2.6:1 8.0‑15.0:1 For PT‑DW11KU 2.1‑3.1:1 3.1‑5.2:1 8.2‑15.4:1 1.8‑2.7:1 2.7‑4.1:1 4.1‑6.9:1 10.9‑20.5:1 2.5‑3.6:1 3.6‑6.9:1 Formula to calculate projection distance per projection lens rrZoom lens Throw ratio Aspect ratio Projection distance (L) formula rrFixed-focuslens Page Adjusting adjustable feet Attaching/removing the projection lens (optional) Attaching the projection lens Removing the projection lens Page Connecting Before connecting Connecting example: AV equipment Connecting example: Computers Chapter 3 Basic Operations Switching on/off the projector Connecting the power cord Power indicator Switching on the projector Making adjustments and selections Switching off the projector Direct power off function Projecting Selecting the input signal Adjusting the focus, zoom, and shift Caution Moving the lens to the home position Adjustment range by the lens position shift (optical shift) Adjusting the lens mounter when the focus is unbalanced rrFront view diagram of the lens mounter (viewed from the screen side) Adjustment procedure rrRelationship between the adjustment location and adjustment screws Adjustment location: 2)Press s to shift the focus of the entire screen once Page Operating with the remote control Using the shutter function Using the on-screendisplay function Switching the input signal Using the Status function Using the Automatic setup function Using the Function button Displaying the internal test pattern Changing the picture aspect ratio Settings Menu navigation Navigating through the menu Main menu Sub-menu [DISPLAY LANGUAGE] [3D SETTINGS] [DISPLAY OPTION] [PROJECTOR SETUP] [P IN P] [TEST PATTERN] [SIGNAL LIST] [SECURITY] [NETWORK] [PICTURE] menu [PICTURE MODE] [CONTRAST] [BRIGHTNESS] [COLOR] [TINT] [COLOR TEMPERATURE] [COLOR TEMPERATURE] Adjusting desired white balance 3)Press qw to select [USER1] or [USER2] 4)Press the <ENTER> button 5)Press as to select [WHITE BALANCE] 6)Press the <ENTER> button [GAMMA] [SYSTEM DAYLIGHT VIEW] [SHARPNESS] [NOISE REDUCTION] [DYNAMIC IRIS] [SYSTEM SELECTOR] sRGB-compliantvideo [POSITION] menu [SHIFT] [ASPECT] [ZOOM] [CLOCK PHASE] [GEOMETRY] [PC‑1]*1 [PC‑2]*1 [PC‑3]*1 Setting [KEYSTONE] or [CURVED] 2)Press qw to select [KEYSTONE] or [CURVED] ff The [GEOMETRY:KEYSTONE] or [GEOMETRY:CURVED] screen is displayed 4)Press as to select the item to adjust 5)Press qw to adjust Setting [CORNER CORRECTION] 2)Press qw to select [CORNER CORRECTION] ff The [GEOMETRY:CORNER CORRECTION] screen is displayed 4)Press as to select the item to adjust, and press the <ENTER> button 5)Press asqw to adjust [KEYSTONE] [ADVANCED MENU] menu [DIGITAL CINEMA REALITY] [BLANKING] [INPUT RESOLUTION] [CLAMP POSITION] [EDGE BLENDING] [FRAME RESPONSE] [FRAME LOCK] [RASTER POSITION] [DISPLAY LANGUAGE] menu Changing the display language [3D SETTINGS] menu [3D SYSTEM SETTING] [3D SYNC SETTING] [3D SIMUL INPUT SETTING] [3D INPUT FORMAT] [LEFT/RIGHT SWAP] [3D COLOR MATCHING] [3D PICTURE BALANCE] [DARK TIME SETTING] [3D FRAME DELAY] [3D TEST MODE] [3D TEST PATTERN] [SAFETY PRECAUTIONS MESSAGE] [3D SAFETY PRECAUTIONS] [DISPLAY OPTION] menu [COLOR MATCHING] [LARGE SCREEN CORRECTION] [SCREEN SETTING] [AUTO SIGNAL] [AUTO SETUP] [RGB IN] [DVI-DIN] [HDMI IN] [SDI IN] Setting [SDI LINK] Setting [SIGNAL LEVEL] Setting [BIT DEPTH] Setting [3G‑SDI MAPPING] [ON-SCREENDISPLAY] [BACK COLOR] [STARTUP LOGO] [UNIFORMITY] [SHUTTER SETTING] [FREEZE] [WAVEFORM MONITOR] “Select line (luminance)” Adjusting the waveform 1)Select “Select line (luminance)” on the waveform monitor 2)Adjust black level 3)Adjust white level Adjusting red, green, and blue [CUT OFF] [PROJECTOR SETUP] menu [PROJECTOR ID] [PROJECTION METHOD] [COOLING CONDITION] [HIGH ALTITUDE MODE] [LAMP SELECT] [LAMP RELAY] [LAMP POWER] [BRIGHTNESS CONTROL] 5)Press as to select [MODE] [PC] 7)Press as to select [LINK] [GROUP A] [GROUP B] Displaying [BRIGHTNESS CONTROL STATUS] 3)Press as to select [BRIGHTNESS CONTROL STATUS] ff The [BRIGHTNESS CONTROL STATUS] screen is displayed [BRIGHTNESS CONTROL STATUS] screen display example When [MODE] of [BRIGHTNESS CONTROL SETUP] is set to [OFF] rrError details Error message Measures to take [STANDBY MODE] [SCHEDULE] [STARTUP INPUT SELECT] [RS-232C] [STATUS] [NO SIGNAL SHUT-OFF] [REMOTE2 MODE] [FUNCTION BUTTON] [DATE AND TIME] [LENS CALIBRATION] [LENS MEMORY] Loading the lens position 3)Press as to select [LENS MEMORY LOAD] 5)Press as to select the item to load, and press the <ENTER> button Deleting a lens memory 3)Press as to select [LENS MEMORY EDIT] [SAVE ALL USER DATA] [LOAD ALL USER DATA] [INITIALIZE] [SERVICE PASSWORD] [P IN P] menu Using P IN P function 12)If [CLOCK PHASE] is selected in Step 6), press qw to make adjustment 13)Press as to select [FRAME LOCK] [MAIN WINDOW] [SUB WINDOW] 15)Press as to select [TYPE] [TEST PATTERN] menu [TEST PATTERN] [SIGNAL LIST] menu Registering new signals Renaming the registered signal Deleting the registered signal Protecting the registered signal Expanding signal lock-inrange Sub memory [SECURITY] menu [SECURITY PASSWORD] [SECURITY PASSWORD CHANGE] [DISPLAY SETTING] [TEXT CHANGE] [CONTROL DEVICE SETUP] [CONTROL DEVICE PASSWORD CHANGE] Page [NETWORK] menu [NETWORK SETUP] [NETWORK CONTROL] [NETWORK STATUS] Network connections Accessing from the web browser Descriptions of items 1Page tab 2[Status] 3[Projector control] 4[Detailed set up] [Projector status] page 1[PROJECTOR TYPE] 2[MAIN VERSION] 3[POWER] 4[SHUTTER] Error information page [Projector status] 1Self-diagnosisresult display Displays the item check results [OK]: [FAILED]: [Network status] page [Access error log] page [Access log] page [Basic control] page 1[POWER] 2[SHUTTER] 3[OSD] 4[SYSTEM] [Network config] page [CAUTION!] [DNS1] [DHCP ON]/[DHCP OFF] [DNS2] [Adjust clock] page [Time Zone] [Date] [Set time zone] [Time] [E-mailset up] page 1[ENABLE] 2[SMTP SERVER NAME] 3[MAIL FROM] 4[MEMO] 7[E-MAILADDRESS 1], [E-MAILADDRESS 2] Settings of the conditions to send [MAIL CONTENTS]: [ERROR]: [LAMP1 RUNTIME]: [Authentication set up] page 1[Auth] 2[SMTP Auth] 3[POP server name] 4[User name] Contents of E-mailsent Example of E-mailsent when E-mailis set Example of the E-mailsent for an error [Change password] page [Administrator] 3 [Next] [User] [Administrator] account [CRESTRON RoomView] page Control page 1[Tools][Info][Help] 2[POWER] 3[SHUTTER] 4[Input Select] [Info] page [Projector Name] [Source] [Mac Address] [Lamp Mode] Chapter 5 Maintenance Lamp/temperature/filter indicators When an indicator lights up Temperature indicator <TEMP Filter indicator <FILTER Maintenance/replacement Before performing maintenance/replacement Maintenance Cleaning the air filter unit 1)Wash the air filter unit. (Fig. 1) 2)Dry the air filter unit. (Fig. 2) Attaching the air filter unit 1)Attach the air filter unit to the projector Warning When to replace the lamp unit On-screendisplay Lamp indicator How to replace the lamp unit 2)Remove the lamp unit cover. (Fig. 1) 3)Remove the lamp unit. (Fig. 2) 6)Attach the lamp unit cover Troubleshooting Problems Points to be checked Left and right images are reversed (not showing properly) Appendix Technical information PJLink protocol Control commands via LAN rrError response String symbol When web control administrator rights password is not set (Non-protectmode) <SERIAL IN>/<SERIAL OUT> terminal Single projector Multiple projectors D‑Sub 9-pin(male) Communication conditions (Factory default) Signal level Sync. method Basic format Basic format (has subcommands) When connected to a computer When multiple projectors are connected Control command rrProjector control command Parameter/response Remark (parameter) rrProjector control command (with sub command) <REMOTE 2 IN> terminal Two-windowdisplay combination list Control device password Upgrade Kit List of compatible signals Page List of 3D compatible signals 1Frame packing system 2Side by side system 3Top and bottom system 4Line by line system Page 3D compatible Resolution Scanning freq Dot clock RGB1/RGB2 Specifications rrApplicable scanning frequency For video signal (including Y/C signal) For RGB signal For YCBCR/YPBPR signal rrTerminal RGB signal <RGB 1 IN> terminal YPBPR signal Y/C signal Dimensions Chapter 6 Appendix — Precautionsfor Ceiling Mount Bracket for Projectors Index Page Information on Disposal in other Countries outside the European Union Environment care information for users in China Panasonic System Communications Company of North America Panasonic Canada Inc