Troubleshooting When Using the Copy Function
|
| Message | Causes | Solutions |
|
|
|
|
|
|
| Image not fully cop- | The entire image cannot be | Make an alternative [Auto R/E] |
|
| ied. | fully copied using the current | setting. |
|
|
| [Auto R/E] setting. |
|
|
|
|
|
|
|
| Rotate Sort is una- | A paper size for which Rotate | Select the proper paper size |
|
| vailable with this | Sort is not available is selected. | for the Rotate Sort function. |
|
| paper size. |
| See “Supplementary Informa- |
|
|
|
| tion”, Copy Reference. |
2 |
|
|
| |
|
|
|
| |
| Cannot dup. copy | Duplex mode does not sup- | Select the proper paper size | |
|
| |||
|
| this size. | port the selected paper size. | for the Duplex function. See |
|
|
|
| “Supplementary Informa- |
|
|
|
| tion”, Copy Reference. |
|
|
|
|
|
|
| Cannot dup. with | A paper type not available | The thick paper is not availa- |
|
| this tray. | with the Duplex function has | ble for the Duplex function. |
|
|
| been selected. | Specify another paper type. |
|
|
|
| |
|
|
|
|
|
|
| Max. number of sets | The number of copies exceeds | You can change the maximum |
|
| is nn. | maximum copy quantity. | copy quantity. See “User |
|
| (A figure is placed at n.) |
| Tools Menu (Copier Fea- |
|
|
| tures)”, Copy Reference. | |
|
|
|
| |
|
|
|
|
|
|
| Cannot Staple Thick | A paper type not available | The thick paper is not availa- |
|
| Paper. | with the staple function has | ble for the staple function. |
|
|
| been selected. | Specify another paper type. |
|
|
|
|
|
|
| Staple range exceed- | The number of copies exceeds | Check the stapler capacity. |
|
| ed. | the capacity of the stapler. | See “Supplementary Informa- |
|
|
|
| tion”, Copy Reference. |
|
|
|
|
|
|
| This position cannot | The selected position cannot be | Select the proper position or |
|
| be stapled. | stapled. Original orientation and | original orientation. See “Sta- |
|
|
| paper mismatches occur when | ple” and “Supplementary In- |
|
|
| image rotation is unavailable. | formation”, Copy Reference. |
|
|
|
|
|
|
| Cannot copy. Origi- | The scanner function is in use. | Cancel the current scan job. To |
|
| nal is being scanned |
| do this, press the {Clear/Stop} |
|
| by another function. |
| key on the scanner screen to |
|
|
|
| display the message |
|
|
|
| “Clear/Stop key was |
|
|
|
| pressed. Stop scan- |
|
|
|
| ning?”, and then press |
|
|
|
| [Stop]. |
|
|
|
|
|
|
| Privileges are re- | The use of this function is re- | Contact the administrator. |
|
| quired to use this | stricted to authentified users |
|
|
| function. | only. |
|
|
|
|
|
|
|
| Authentication | The entered login user name | Ask the administrator for the cor- |
|
| failed. | or password is not correct. | rect login user name and password. |
|
|
|
|
|
|
| Authentication | Cannot access the authentica- | Contact the administrator. |
|
| failed. | tion server when using Win- |
|
|
|
| dows Authentication, LDAP |
|
|
|
| Authentication, or Integration |
|
|
|
| Server Authentication. |
|
|
|
|
|
|
12