Troubleshooting When Using the Printer Function

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

The printed im-

With certain

In the application, change the layout, character size, and

 

 

age is different

functions, such

character settings.

 

 

from the image

as enlargement

 

 

 

on the computer

and reduction,

 

 

 

display.

image layout

 

 

 

 

might be differ-

 

 

 

 

ent to that on

 

 

 

 

the computer

 

 

 

 

display.

 

 

 

 

 

 

 

 

The printed im-

You might have

To print an image similar to that of the computer display,

 

 

age is different

selected to re-

make settings to print TrueType fonts as an image. See the

 

 

from the image

place TrueType

printer driver Help.

 

 

on the computer

fonts with ma-

 

 

 

display.

chine fonts in

 

4

 

 

 

the printing

 

 

 

 

process.

 

 

 

 

 

 

 

 

Garbled charac-

The correct

Set the correct printer language.

 

 

ters are printed.

printer lan-

 

 

 

 

guage might

 

 

 

 

have not been

 

 

 

 

selected.

 

 

 

 

 

 

 

 

Images are print-

The feed orien-

Set the machine's feed orientation and the printer driver's

 

 

ed in the wrong

tation you se-

feed orientation accordingly. See the printer driver Help.

 

 

orientation.

lected and the

 

 

 

 

feed orientation

 

 

 

 

selected in the

 

 

 

 

printer driver's

 

 

 

 

option setup

 

 

 

 

might not be the

 

 

 

 

same.

 

 

 

 

 

 

 

 

Graphics print

If the printer

If you want to print accurately, set the printer driver to

 

 

out differently

driver is config-

print without using the graphics command.

 

 

to how they ap-

ured to use the

See the printer driver Help.

 

 

pear on screen.

graphics com-

 

 

 

 

 

 

mand, the

 

 

 

 

graphics com-

 

 

 

 

mand from the

 

 

 

 

machine is used

 

 

 

 

to print.

 

 

 

 

 

 

 

 

Page layout is

Print areas differ

On the [Printer Configuration] tab, adjust the [Printable area:]

 

 

not as expected.

depending on

setting.

 

 

 

the machine

See the RPCS printer driver Help.

 

 

 

used. Informa-

 

 

 

 

 

 

 

tion that fits on a

 

 

 

 

single page on

 

 

 

 

one machine

 

 

 

 

may not fit on a

 

 

 

 

single page of an-

 

 

 

 

other machine.

 

 

 

 

 

 

52