Troubleshooting When Using the Copy Function

 

 

Problem

Causes

Solutions

 

 

 

 

 

 

 

Copies are not stapled.

The number of copies exceeds

Check the stapler capacity.

 

 

 

the capacity of the stapler.

See “Supplementary Informa-

 

 

 

 

tion”, Copy Reference.

 

 

 

 

 

 

 

Copies are not stapled.

Copy paper is curled.

Turn the copy paper over in

 

 

 

 

the tray.

 

 

 

 

 

 

 

Staples are wrongly positioned.

Originals are not set correctly.

Check the correct position to

2

 

 

 

place the originals. See “Sta-

 

 

 

 

ple”, Copy Reference.

 

 

 

 

 

 

 

Print is slanted.

The paper is feeding in at a

Load the paper correctly. See

 

 

 

slant.

p.87 “Loading Paper”.

 

 

 

 

 

 

 

Print is slanted.

The machine's cover is open.

Make sure the right and lower

 

 

 

 

right covers are properly

 

 

 

 

closed.

 

 

 

 

 

 

 

Print is slanted.

The side fences in the paper

Make sure the side fence is

 

 

 

tray is not locked.

locked. See p.92 “Changing

 

 

 

 

the Paper Size”.

 

 

 

 

 

 

 

❖ Edit

 

 

 

 

 

 

 

 

 

Problem

Causes

Solutions

 

 

 

 

 

 

 

When using the Duplex Mar-

You set a wide erased margin.

Set a narrower margin with User

 

 

gin function, parts of the orig-

 

Tools. You can set the width be-

 

 

inal image are not copied.

 

tween 0-50 mm (0"-2"). See “Copier

 

 

 

 

Features”, General Settings Guide.

 

 

 

 

 

 

 

When using the Duplex Mar-

There is a lack of margin space

Set a narrower margin with User

 

 

gin function, parts of the orig-

on the opposite side of the

Tools. You can set the width be-

 

 

inal image are not copied.

binding position.

tween 0-50 mm (0"-2"). See “Copier

 

 

 

 

Features”, General Settings Guide.

 

 

 

 

 

 

 

❖ Combine

 

 

 

 

 

 

 

 

 

Problem

Causes

Solutions

 

 

 

 

 

 

 

When using Combine, parts of

You specified a reproduction

When you specify a reproduc-

 

 

the image are not copied.

ratio that does not match the

tion ratio using the Manual

 

 

 

sizes of your originals and

Paper Select function, make

 

 

 

copy paper.

sure the ratio matches your

 

 

 

 

originals and the copy paper.

 

 

 

 

Select the correct reproduction ratio

 

 

 

 

before using the Combine function.

 

 

 

 

 

 

 

When using Combine, parts of

Your originals are not identi-

Use originals that are identical

 

 

the image are not copied.

cal in size and direction.

in size and direction.

 

 

 

 

 

 

 

Copies are not in correct order.

You placed the originals in the

When placing a stack of origi-

 

 

 

incorrect order.

nals in the ARDF, the last page

 

 

 

 

should be on the bottom.

 

 

 

 

If you place an original on the

 

 

 

 

exposure glass, start with the

 

 

 

 

first page to be copied.

 

 

 

 

 

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