The Scanner Function
When a Message Is Displayed
This section describes likely causes of and possible solutions for error messages that may appear on the machine's display panel and the Client Computer.
When a message is displayed on the client computer
This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver.
Important
❒If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again. For details about how to turn off the main power switch, see “Turning On the Main Pow- er”, About This Machine.
Message | Cause | Solution |
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Clear Misfeed(s) in | A paper misfeed has occurred | Remove jammed originals, |
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ADF. | inside the ARDF. | and place them again. |
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| After removing the misfed pa- |
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| per, proceed with scanning. |
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| Check whether the originals |
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| are suitable to be scanned by |
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| the machine. |
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The name is already | You tried to register a name | Use another name. |
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in use. Check the | that is already in use. |
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registered names. |
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Cannot detect the | The set original was misaligned. | • Place the original correctly. |
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paper size of the |
| • Specify the scan size. |
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original. Specify |
| • When placing an original |
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the scanning size. |
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| directly on the exposure |
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| glass, the lifting/lowering |
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| action of the ARDF trig- |
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| gers the automatic original |
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| size detection process. Lift |
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| the ARDF by more than 30 |
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| degrees. |
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Cannot add any more | The maximum number of reg- | The maximum number of |
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scanning mode. | isterable scanning modes has | scanning modes that can be |
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| been exceeded. | stored is 99. Delete unneeded |
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| scanning modes. |
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Cannot specify any | The maximum number of reg- | The maximum number of |
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more scanning area. | isterable scanning areas has | scanning areas that can be |
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| been exceeded. | stored is 99. Delete unneeded |
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| scanning areas. |
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Please call your | An unrecoverable error has | Contact your service repre- |
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service representa- | occurred in the machine. | sentative. |
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tive. |
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