The Scanner Function

When a Message Is Displayed

This section describes likely causes of and possible solutions for error messages that may appear on the machine's display panel and the Client Computer.

When a message is displayed on the client computer

This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver.

Important

If an error message that is not included in this section appears, turn off the main power switch of the machine, and then turn it on again. For details about how to turn off the main power switch, see “Turning On the Main Pow- er”, About This Machine.

Message

Cause

Solution

 

 

 

 

 

 

 

Clear Misfeed(s) in

A paper misfeed has occurred

Remove jammed originals,

 

 

ADF.

inside the ARDF.

and place them again.

 

 

 

 

After removing the misfed pa-

 

 

 

 

per, proceed with scanning.

 

6

 

 

Check whether the originals

 

 

 

 

are suitable to be scanned by

 

 

 

 

the machine.

 

 

 

 

 

 

 

The name is already

You tried to register a name

Use another name.

 

 

in use. Check the

that is already in use.

 

 

 

registered names.

 

 

 

 

 

 

 

 

 

Cannot detect the

The set original was misaligned.

• Place the original correctly.

 

 

paper size of the

 

• Specify the scan size.

 

 

original. Specify

 

• When placing an original

 

 

the scanning size.

 

 

 

 

directly on the exposure

 

 

 

 

glass, the lifting/lowering

 

 

 

 

action of the ARDF trig-

 

 

 

 

gers the automatic original

 

 

 

 

size detection process. Lift

 

 

 

 

the ARDF by more than 30

 

 

 

 

degrees.

 

 

 

 

 

 

 

Cannot add any more

The maximum number of reg-

The maximum number of

 

 

scanning mode.

isterable scanning modes has

scanning modes that can be

 

 

 

been exceeded.

stored is 99. Delete unneeded

 

 

 

 

scanning modes.

 

 

 

 

 

 

 

Cannot specify any

The maximum number of reg-

The maximum number of

 

 

more scanning area.

isterable scanning areas has

scanning areas that can be

 

 

 

been exceeded.

stored is 99. Delete unneeded

 

 

 

 

scanning areas.

 

 

 

 

 

 

 

Please call your

An unrecoverable error has

Contact your service repre-

 

 

service representa-

occurred in the machine.

sentative.

 

 

tive.

 

 

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