Troubleshooting When Using the Facsimile Function
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| Message | Cause | Solution |
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| Check whether | The alias telephone number you | • Check the alias telephone |
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| there are any | entered is already registered on | number is correctly pro- |
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| network prob- | the gatekeeper by another device. | grammed using the Web Im- |
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| lems. |
| age Monitor. See the Web |
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| Image Monitor's Help. | |
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| • Contact your network admin- | |
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| istrator. |
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| Check whether | Cannot access gatekeeper. | • Use your Web Image Monitor |
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| there are any |
| to check the gatekeeper ad- |
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| network prob- |
| dress is correctly pro- |
3 |
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| lems. |
| grammed. See the Web Image | |
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| Monitor's Help. | |
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| • Contact your network admin- | |
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| istrator. |
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| Check whether | Registering of user name is reject- | • Use your Web Image Monitor |
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| there are any | ed by the SIP server. | to check the SIP server ad- |
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| network prob- |
| dress and user name are cor- |
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| lems. |
| rectly programmed. See the |
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| Web Image Monitor's Help. | |
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| • Contact your network admin- | |
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| istrator. |
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| Check whether | Cannot access the SIP server. | • Use your Web Image Monitor |
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| there are any |
| to check the SIP server ad- |
|
| network prob- |
| dress is correctly pro- |
|
| lems. |
| grammed. See the Web Image |
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| Monitor's Help. | |
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| • Contact your network admin- | |
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| istrator. |
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