Troubleshooting When Using the Printer Function

When paper is not fed properly

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Paper is not fed

When you are us-

Set the desired input tray using the printer driver. See the

 

 

from the select-

ing a Windows

printer driver Help.

 

 

ed tray.

operating sys-

 

 

 

 

tem, printer driv-

 

 

 

 

er settings

 

 

 

 

override those

 

 

 

 

settings using the

 

 

 

 

display panel.

 

 

 

 

 

 

 

 

Print is slanted.

The tray's side

Check the side fences are locked. See p.92 “Changing the

 

 

 

fences might not

Paper Size”.

 

 

 

be locked.

 

 

 

 

 

 

 

 

Print is slanted.

The paper is

Load the paper correctly. See p.87 “Loading Paper”.

4

 

 

feeding in at a

 

 

 

 

slant.

 

 

 

 

 

 

 

 

Print is slanted.

The machine's

Make sure the right and lower right covers are properly

 

 

 

cover is open.

closed.

 

 

 

 

 

 

 

Misfeeds occur

The number of

Load paper only as high as the upper limit markings on

 

 

frequently.

sheets loaded

the side fences of the paper tray or bypass tray. See “Copy

 

 

 

exceeds the ca-

Paper”, About This Machine.

 

 

 

pacity of the

 

 

 

 

machine.

 

 

 

 

 

 

 

 

Misfeeds occur

The paper is

Use paper that has been stored in the recommended tem-

 

 

frequently.

damp.

perature and humidity condition. See “Copy Paper”,

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

Misfeeds occur

The paper is too

Use recommended paper. See “Copy Paper”, About This

 

 

frequently.

thick or too thin.

Machine.

 

 

 

 

 

 

 

Misfeeds occur

The copy paper

Use recommended paper. Use paper that has been stored

 

 

frequently.

is wrinkled or

in the recommended temperature and humidity condi-

 

 

 

has been fold-

tion. See “Copy Paper”, About This Machine.

 

 

 

ed/creased.

 

 

 

 

 

 

 

 

Misfeeds occur

Printed paper is

Use recommended paper. See “Copy Paper”, About This

 

 

frequently.

being used.

Machine.

 

 

 

 

 

 

 

Copy paper be-

The paper is

Use paper that has been stored in the recommended tem-

 

 

comes creased.

damp.

perature and humidity condition. See “Copy Paper”,

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

Copy paper be-

The paper is too

Use recommended paper. See “Copy Paper”, About This

 

 

comes creased.

thin.

Machine.

 

 

 

 

 

 

 

There is considera-

“Sleep mode”

The machine requires time to warm up if it has been in

 

 

ble delay between

might be set.

“Sleep mode”. See “Timer Settings”, General Settings Guide

 

 

the print start in-

 

and “ENERGY STAR Program”, About This Machine.

 

 

struction and actu-

 

 

 

 

al printing.

 

 

 

 

 

 

 

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