Troubleshooting When Using the Scanner Function

 

Message

Cause

Solution

 

 

 

 

 

Sending has

Sending has failed. Press the {Job

Try the operation once more.

 

failed. Press

Information}key to check the status.

If the message is still shown, the

 

Job Information

 

network may be crowded. Con-

 

key to check the

 

tact your network administrator.

 

status.

 

Use the Job Information screen to

 

 

 

check for the file where the prob-

 

 

 

lem occurred. See “Confirmation

 

 

 

Displays”, Scanner Reference.

 

 

 

 

 

Out of paper.

No paper is loaded in the speci-

Load paper of a size that is listed

 

Set paper on the

fied paper tray.

in the message.

 

tray.

 

 

 

 

 

 

 

Exceeded max.

The number of scanned pages ex-

Select whether to send the data so

 

page capacity.

ceeded maximum page capacity.

far.

 

Do you want to

 

 

 

send the scanned

 

 

5

data?

 

 

 

 

 

 

 

 

Reference

p.6 “When You Have Problems Operating the Machine”

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