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| The Printer Function |
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Problem | Cause | Solution |
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Optional components con- | The option setup in printer | See the printer driver Help. |
nected to the machine are not | properties is not configured |
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recognized when using Win- | when bidirectional transmis- |
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dows 98/ Me/ 2000/ XP or | sion is not enabled. |
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Windows Server 2003. |
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Some types of data, such as | The correct printer driver set- | On the [Print Quality] tab, click |
graphics data or data from | tings are not made. | [Toner Save Off] in the [Toner |
certain applications, do not |
| Save] area, and then print. |
print. |
| See the printer driver Help. |
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Some characters are not print- | The correct printer driver set- | On the [Print Quality] tab, click |
ed or appear faint. | tings are not made. | [Toner Save Off] in the [Toner |
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| Save] area, and then print. |
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| See the printer driver Help. |
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Print speed or application re- | The correct printer driver set- | See the printer driver Help. |
linquishing speed is slow. | tings are not made. | Quit any other applications. |
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Image position differs from | The correct page layout set- | Check the page layout settings |
the display. | tings are not made. | made using the application. |
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| See the application's Help. |
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The printed image is different | With certain functions, such | In the application, change the |
from the image on the compu- | as enlargement and reduction, | layout, character size, and |
ter display. | image layout might be differ- | character settings. |
| ent to that on the computer |
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| display. |
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The printed image is different | You might have selected to re- | To print an image similar to |
from the image on the compu- | place TrueType fonts with | that of the computer display, |
ter display. | machine fonts in the printing | make settings to print Tru- |
| process. | eType fonts as an image. See |
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| the printer driver Help. |
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Garbled characters are printed. | The correct printer language | Set the correct printer language. |
| might have not been selected. |
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Images are printed in the | The feed orientation you se- | Set the machine's feed orienta- |
wrong orientation. | lected and the feed orientation | tion and the printer driver's |
| selected in the printer driver's | feed orientation accordingly. |
| option setup might not be the | See the printer driver Help. |
| same. |
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Images are incomplete, or | You may be using paper | Use the same size paper as |
excess pages are printed. | smaller than the size selected | that selected in the applica- |
| in the application. | tion. If you cannot load paper |
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| of the correct size, use the re- |
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| duction function to reduce the |
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| image, and then print. |
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| See the printer driver Help. |
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Graphics print out differently | If the printer driver is config- | If you want to print accurate- |
to how they appear on screen. | ured to use the graphics com- | ly, set the printer driver to |
| mand, the graphics command | print without using the graph- |
| from the machine is used to | ics command. |
| print. | See the printer driver Help. |
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