Troubleshooting When Using the Facsimile Function

When a Message Is Displayed

This section describes the machine's main messages. If other messages appear, follow their instructions.

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Error occurred,

A document jam occurred during

Press [Exit], and then resend the

 

 

and trans. was

Immediate Transmission. There

pages that have not been sent.

 

 

cancelled.

may be a problem with the ma-

If the error reoccurs frequently,

 

 

chine or the telephone line (for ex-

 

 

 

contact your service representative.

 

 

 

ample, noise or cross talk).

 

3

 

 

 

 

 

 

 

 

Put original

Original jammed during Memory

Place originals that have not been

 

 

 

 

back, check it

Transmission.

scanned on the exposure glass or

 

 

and press Start

 

ARDF again.

 

 

key.

 

 

 

 

 

 

 

 

 

Cannot detect

The machine failed to detect the

Place original again, and then

 

 

original size.

size of the original.

press the {Start} key.

 

 

Place original

 

 

 

 

again, then

 

 

 

 

press Start key.

 

 

 

 

 

 

 

 

 

LFunc. Problems

There is a problem with the fax.

Record the code number shown

 

 

Data will be in-

 

on the display and contact your

 

 

 

service representative.

 

 

itialized.

 

 

 

 

Other functions can be used.

 

 

 

 

 

 

 

 

 

 

 

Cannot send fax

The machine is scanning an origi-

Before sending the fax, cancel the

 

 

as scanner is in

nal under another function.

current scan job under another

 

 

use by another

 

function. To do this, press the

 

 

function.

 

{Clear/Stop} key on the control

 

 

 

panel to display the message

 

 

 

 

 

 

 

 

Clear/Stop key was

 

 

 

 

pressed. Stop scan-

 

 

 

 

ning?”, and then press [Stop].

 

 

 

 

 

 

 

Updating the

The destination list is being up-

Wait until the message disap-

 

 

settings... Re-

dated from the network using

pears. Do not switch off the pow-

 

 

select

SmartDeviceMonitor for Admin

er while this message is

 

 

dest./func-

or Web Image Monitor.

displayed.

 

 

 

 

 

 

tions after up-

 

 

 

 

date finishes.

 

 

 

 

 

 

 

 

 

Updating desti-

The destination list is being up-

Wait until the message disap-

 

 

nation list. Re-

dated from the network using

pears. Do not switch off the pow-

 

 

select

SmartDeviceMonitor for Admin

er while this message is

 

 

destination(s)

or Web Image Monitor.

displayed. Depending on the

 

 

 

number of destinations to be up-

 

 

or sender's name

 

 

 

 

dated, there may be some delay

 

 

later.

 

 

 

 

before you can resume operation.

 

 

 

 

 

 

 

 

Operations are not possible while

 

 

 

 

this message is displayed.

 

 

 

 

 

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