Troubleshooting When Using the DDST Unit

Problem

Cause

Solution

 

 

 

Photo images are coarse.

Some applications print at

Use the application's settings

 

lower resolution.

to specify a higher resolution.

 

 

 

When using Windows 98/

-

Make sure the application's

Me/ 2000/ XP or Windows

 

paper size and orientation set-

Server 2003, Auto Re-

 

tings match those of the print-

duce/Enlarge print does not

 

er driver.

come out as expected.

 

If a different paper size and

 

 

 

 

orientation are set, select the

 

 

same size and orientation.

 

 

 

When using Windows 98/

The correct application or

Make sure the application's pa-

Me/ 2000/ XP or Windows

printer driver settings are not

per size and orientation set-

Server 2003, combined print-

made.

tings match those of the printer

ing or booklet printing does

 

driver. If a different paper size

not come out as expected.

 

and orientation are set, select

 

 

the same size and orientation.

 

 

 

When paper is not fed properly

 

 

Problem

Cause

Solution

 

 

 

 

 

 

 

Paper is not fed from the se-

When you are using a Win-

Set the desired input tray us-

6

 

lected tray.

dows operating system, print-

ing the printer driver. See the

 

 

 

er driver settings override

printer driver Help.

 

 

 

those settings using the dis-

 

 

 

 

play panel.

 

 

 

 

 

 

 

 

Print is slanted.

The tray's side fences might

Check the side fences are

 

 

 

not be locked.

locked. See p.92 “Changing

 

 

 

 

the Paper Size”.

 

 

 

 

 

 

 

Print is slanted.

The paper is feeding in at a

Load the paper correctly. See

 

 

 

slant.

p.87 “Loading Paper”.

 

 

 

 

 

 

 

Print is slanted.

The machine's cover is open.

Make sure the right and lower

 

 

 

 

right covers are properly

 

 

 

 

closed.

 

 

 

 

 

 

 

Misfeeds occur frequently.

The number of sheets loaded

Load paper only as high as the

 

 

 

exceeds the capacity of the

upper limit markings on the

 

 

 

machine.

side fences of the paper tray or

 

 

 

 

bypass tray. See “Copy Pa-

 

 

 

 

per”, About This Machine.

 

 

 

 

 

 

 

Misfeeds occur frequently.

The paper is damp.

Use paper that has been

 

 

 

 

stored in the recommended

 

 

 

 

temperature and humidity

 

 

 

 

condition. See “Copy Paper”,

 

 

 

 

About This Machine.

 

 

 

 

 

 

 

Misfeeds occur frequently.

The paper is too thick or too

Use recommended paper. See

 

 

 

thin.

“Copy Paper”, About This

 

 

 

 

Machine.

 

 

 

 

 

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