Troubleshooting When Using the DDST Unit
Problem | Cause | Solution |
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Photo images are coarse. | Some applications print at | Use the application's settings |
| lower resolution. | to specify a higher resolution. |
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When using Windows 98/ | - | Make sure the application's |
Me/ 2000/ XP or Windows |
| paper size and orientation set- |
Server 2003, Auto Re- |
| tings match those of the print- |
duce/Enlarge print does not |
| er driver. |
come out as expected. |
| If a different paper size and |
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| orientation are set, select the |
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| same size and orientation. |
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When using Windows 98/ | The correct application or | Make sure the application's pa- |
Me/ 2000/ XP or Windows | printer driver settings are not | per size and orientation set- |
Server 2003, combined print- | made. | tings match those of the printer |
ing or booklet printing does |
| driver. If a different paper size |
not come out as expected. |
| and orientation are set, select |
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| the same size and orientation. |
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❖When paper is not fed properly
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| Problem | Cause | Solution |
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| Paper is not fed from the se- | When you are using a Win- | Set the desired input tray us- |
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| lected tray. | dows operating system, print- | ing the printer driver. See the |
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| er driver settings override | printer driver Help. |
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| those settings using the dis- |
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| play panel. |
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| Print is slanted. | The tray's side fences might | Check the side fences are |
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| not be locked. | locked. See p.92 “Changing |
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| Print is slanted. | The paper is feeding in at a | Load the paper correctly. See |
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| slant. | |
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| Print is slanted. | The machine's cover is open. | Make sure the right and lower |
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| right covers are properly |
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| closed. |
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| Misfeeds occur frequently. | The number of sheets loaded | Load paper only as high as the |
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| exceeds the capacity of the | upper limit markings on the |
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| machine. | side fences of the paper tray or |
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| bypass tray. See “Copy Pa- |
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| per”, About This Machine. |
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| Misfeeds occur frequently. | The paper is damp. | Use paper that has been |
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| stored in the recommended |
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| temperature and humidity |
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| condition. See “Copy Paper”, |
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| About This Machine. |
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| Misfeeds occur frequently. | The paper is too thick or too | Use recommended paper. See |
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| thin. | “Copy Paper”, About This |
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| Machine. |
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