Troubleshooting When Using the Printer Function
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| Problem | Cause | Solution |
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| The image is too | The paper is | Before printing on special paper, check its surface careful- |
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| dark or too light. | loaded reverse | ly. Printing on |
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| side up. | and can damage the machine's internal components. See |
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| “Copy Paper”, About This Machine. |
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| Image is dirty. | Use of | Use |
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| ommended ton- | representative. |
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| er can result in |
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| loss of print |
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| quality and oth- |
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| er problems. |
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| Print ends | An error might | Check the machine's display panel to see if an error has occurred. |
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| have occurred. |
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| ❖ When certain settings are required on the printer driver | ||
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| Problem | Cause | Solution |
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| Print result dif- | A | Check the application supports the printer driver. |
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| fers from the | dows OS is be- |
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| display. | ing used. |
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| Print result dif- | The machine is | Use the machine's printer driver and check the machine is |
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| fers from the | not selected for | the designated printer. See “Setting Up the Printer Driv- |
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| display. | printing. | er”, Printer Reference. |
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| Print result dif- | Data transmis- | Check whether there is failed or cancelled data remaining. |
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| fers from the | sion failed or | See “Checking the Error Log”, Printer Reference. |
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| display. | was cancelled |
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| during printing. |
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| Characters differ | The print densi- | Adjust the image density settings. See the printer driver |
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| from the display. | ty is too dark. | Help. |
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| Characters differ | The loaded pa- | Printing on recommended paper produces better resolu- |
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| from the display. | per is unsuitable. | tion. See “Copy Paper”, About This Machine. |
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| It takes too | The data is so | If the Data In indicator is blinking, data is being proc- |
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| much time to | large or com- | essed. Simply wait until printing resumes. |
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| resume printing. | plex that it takes |
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| time to process. |
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| It takes too | The machine | To resume from Energy Saver mode, it has to warm up, and |
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| much time to | was in Energy | this takes time. See “Timer Settings”, General Settings Guide |
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| resume printing. | Saver mode. | and “ENERGY STAR Program”, About This Machine. |
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| Optional com- | The option set- | Set up optional devices on the Properties of the machine. |
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| ponents con- | up in printer | See the printer driver Help. |
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| nected to the | properties is not |
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| machine are not | configured |
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| recognized | when bidirec- |
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| when using | tional transmis- |
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| Windows 95/ | sion is not |
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| 98/ Me/ 2000/ | enabled. |
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| XP/ Vista or |
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| Windows Serv- |
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| er 2003. |
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