When You Cannot Make Copies As Wanted
❖ Duplex
Problem | Causes | Solutions |
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Cannot print in duplex mode. | You may have loaded paper | Remove paper loaded on the |
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| on the bypass tray. | bypass Tray. Load paper in |
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| Tray 1 - 4. |
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Cannot print in duplex mode. | You have loaded paper ex- | Change the paper. |
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| ceeding 90 g/m2. |
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Cannot print in duplex mode. | You have selected a Tray 2 that | Select another paper type, or |
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| is set to [Thick Paper] for duplex | another paper tray. See “Tray |
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| printing in [Tray Paper Settings] | Paper Settings”, General Set- |
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| under [System Settings]. | tings Guide. |
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Copies are not in duplex order. | You placed the originals in the | When setting a stack of origi- |
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| incorrect order. | nals in the ARDF, the last page |
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| should be on the bottom. |
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| If you set an original on the ex- |
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| posure glass, start with the |
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| first page to be copied. |
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When using Duplex, copy is | You placed the originals in the | Place the originals in the cor- |
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made Top to Bottom even | wrong orientation. | rect orientation. See “Original |
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though [Top to Top] is selected. |
| Orientation”, Copy Reference. |
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When using Duplex, copy is | You placed the originals in the | Place the originals in the cor- |
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made Top to Top even though | wrong orientation. | rect orientation. See “Original |
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[Top to Bottom] is selected. |
| Orientation”, Copy Reference. |
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Parts of the original image are | The margin is too wide. | Set a narrower margin with |
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not copied. |
| User Tools. You can adjust it |
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| between |
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| “User Tools Menu (Copier |
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| Features)”, Copy Reference. |
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Parts of the original image are | There is a lack of margin space | Set a narrower margin with |
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not copied. | on the opposite side of the | User Tools. You can adjust it |
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| binding position. | between |
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| “User Tools Menu (Copier |
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| Features)”, Copy Reference. |
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When Memory Is Full |
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Messages | Causes | Solutions |
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Reset nn orig., then | The machine checks if the re- | To continue copying, remove |
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press [Resume] to | maining originals should be | all copies, and then press |
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scan and copy the re- | copied, after the scanned orig- | [Resume]. To stop copying, |
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maining originals. | inal has been printed. | press [Stop]. |
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[Stop] [Resume] |
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(A figure is placed at n.) |
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