Troubleshooting When Using the Printer Function
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| Message | Cause | Solution |
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| Problem with | There is a problem with the finisher. | Turn the power off, and then on. |
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| unit. Finisher |
| If the message appears again, contact |
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| [JobReset] |
| your sales or service representative. |
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| Authentication | • The login user name or pass- | • Check your login user name |
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| failed. | word entered is incorrect. | and password. |
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| • The machine currently cannot | • Contact the administrator. |
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| perform authentication. |
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| Parallel I/F Er- | An error has occurred in the par- | Contact your service representative. |
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| ror | allel interface board. |
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| Printer Font Er- | An error has occurred in the font | Turn off the main power switch, |
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| ror. | settings. | and back on again. If the message |
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| appears again, contact your sales |
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| or service representative. |
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| Memory Overflow | Maximum capacity of RPCS, PCL | Reduce the value of [Resolution] in |
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| 5e/6 or PostScript 3 display list | the printer driver. Alternatively, |
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| has been exceeded. | select [Font Priority] from [Memory |
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| Usage] in [System]. See “Printer |
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| Features”, General Settings |
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| Guide. If this message continues |
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| to appear after taking these steps, |
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| reduce the data size of files sent to |
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| the machine. |
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