Troubleshooting When Using the Printer Function

 

 

Message

Cause

Solution

 

 

 

 

 

 

 

Problem with

There is a problem with the finisher.

Turn the power off, and then on.

 

 

unit. Finisher

 

If the message appears again, contact

 

 

[JobReset]

 

your sales or service representative.

 

 

 

 

 

 

 

Authentication

• The login user name or pass-

• Check your login user name

 

 

failed.

word entered is incorrect.

and password.

 

 

 

• The machine currently cannot

• Contact the administrator.

 

 

 

perform authentication.

 

 

 

 

 

 

 

 

Parallel I/F Er-

An error has occurred in the par-

Contact your service representative.

 

 

ror

allel interface board.

 

 

 

 

 

 

 

 

Printer Font Er-

An error has occurred in the font

Turn off the main power switch,

 

 

ror.

settings.

and back on again. If the message

 

 

 

 

appears again, contact your sales

4

 

 

 

or service representative.

 

 

 

 

 

 

 

 

 

 

 

Memory Overflow

Maximum capacity of RPCS, PCL

Reduce the value of [Resolution] in

 

 

 

5e/6 or PostScript 3 display list

the printer driver. Alternatively,

 

 

 

has been exceeded.

select [Font Priority] from [Memory

 

 

 

 

Usage] in [System]. See “Printer

 

 

 

 

Features”, General Settings

 

 

 

 

Guide. If this message continues

 

 

 

 

to appear after taking these steps,

 

 

 

 

reduce the data size of files sent to

 

 

 

 

the machine.

 

 

 

 

 

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