Troubleshooting When Using the DDST Unit

Alert messages

This section describes the machine alert messages.

 

 

Messages/Second messages

Causes

Solutions

 

 

 

 

 

 

 

Duplex mode is in off

The selected paper tray has

Press [JobReset] to change the

 

 

position for Tray #

not been configured for du-

paper tray settings or do sin-

 

 

 

plex printing.

gle-sided printing.

 

 

 

# indicates the tray number.

For details about tray settings,

 

 

 

 

see “Canceling a Print Job”,

 

 

 

 

Printer/Scanner Reference.

 

 

 

 

 

 

 

Ethernet Board Error

An error has occurred in the

Turn the main power switch off,

 

 

 

Ethernet interface.

wait a few seconds, and then

 

 

 

 

turn it back on. If the message

 

 

 

 

appears again, contact your

 

 

 

 

sales or service representative.

 

 

 

 

 

 

 

NV-RAM Error

An error has occurred in the

Turn the main power switch off,

 

 

 

printer.

wait a few seconds, and then

 

 

 

 

turn it back on. If the message

 

 

 

 

appears again, contact your

 

 

 

 

sales or service representative.

6

 

 

 

 

 

[Print] without be-

This is an alert message con-

Press [Print] to cancel the

 

 

low mode?

cerning a paper tray in auto

mode and print the job.

 

 

 

tray select.

 

 

 

 

 

 

 

 

Printer Font Error.

An error has occurred in the

Turn the main power switch off,

 

 

 

font file.

wait a few seconds, and then

 

 

 

 

turn it back on. If the message

 

 

 

 

appears again, contact your

 

 

 

 

sales or service representative.

 

 

 

 

 

 

 

Problem with unit.

There is a problem with the

Turn the power off, and then

 

 

Finisher

finisher.

on.

 

 

[JobReset]

 

If the message appears again,

 

 

 

 

contact your sales or service

 

 

 

 

representative.

 

 

 

 

 

 

 

Memory Overflow

Maximum capacity of RPCS,

Reduce the value of [Resolu-

 

 

 

PCL 5e/6 or PostScript 3 list

tion] in the printer driver. Al-

 

 

 

display has been exceeded.

ternatively, select [Font

 

 

 

 

Priority] from [Memory Usage] in

 

 

 

 

[System]. See “Printer Fea-

 

 

 

 

tures”, General Settings

 

 

 

 

Guide. If this message contin-

 

 

 

 

ues to appear after taking

 

 

 

 

these steps, decrease the

 

 

 

 

number of files sent to the

 

 

 

 

machine.

 

 

 

 

 

 

 

Paper Tray is in use.

The specified paper tray is in

Wait until the other function

 

 

 

use by another function, such

has finished using the speci-

 

 

 

as the copier function.

fied paper tray.

 

 

 

 

 

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