Troubleshooting When Using the DDST Unit
Alert messages
This section describes the machine alert messages.
|
| Messages/Second messages | Causes | Solutions |
|
|
|
|
|
|
| Duplex mode is in off | The selected paper tray has | Press [JobReset] to change the |
|
| position for Tray # | not been configured for du- | paper tray settings or do sin- |
|
|
| plex printing. | |
|
|
| # indicates the tray number. | For details about tray settings, |
|
|
|
| see “Canceling a Print Job”, |
|
|
|
| Printer/Scanner Reference. |
|
|
|
|
|
|
| Ethernet Board Error | An error has occurred in the | Turn the main power switch off, |
|
|
| Ethernet interface. | wait a few seconds, and then |
|
|
|
| turn it back on. If the message |
|
|
|
| appears again, contact your |
|
|
|
| sales or service representative. |
|
|
|
|
|
|
| An error has occurred in the | Turn the main power switch off, | |
|
|
| printer. | wait a few seconds, and then |
|
|
|
| turn it back on. If the message |
|
|
|
| appears again, contact your |
|
|
|
| sales or service representative. |
6 |
|
|
|
|
| [Print] without be- | This is an alert message con- | Press [Print] to cancel the | |
|
| low mode? | cerning a paper tray in auto | mode and print the job. |
|
|
| tray select. |
|
|
|
|
|
|
|
| Printer Font Error. | An error has occurred in the | Turn the main power switch off, |
|
|
| font file. | wait a few seconds, and then |
|
|
|
| turn it back on. If the message |
|
|
|
| appears again, contact your |
|
|
|
| sales or service representative. |
|
|
|
|
|
|
| Problem with unit. | There is a problem with the | Turn the power off, and then |
|
| Finisher | finisher. | on. |
|
| [JobReset] |
| If the message appears again, |
|
|
|
| contact your sales or service |
|
|
|
| representative. |
|
|
|
|
|
|
| Memory Overflow | Maximum capacity of RPCS, | Reduce the value of [Resolu- |
|
|
| PCL 5e/6 or PostScript 3 list | tion] in the printer driver. Al- |
|
|
| display has been exceeded. | ternatively, select [Font |
|
|
|
| Priority] from [Memory Usage] in |
|
|
|
| [System]. See “Printer Fea- |
|
|
|
| tures”, General Settings |
|
|
|
| Guide. If this message contin- |
|
|
|
| ues to appear after taking |
|
|
|
| these steps, decrease the |
|
|
|
| number of files sent to the |
|
|
|
| machine. |
|
|
|
|
|
|
| Paper Tray is in use. | The specified paper tray is in | Wait until the other function |
|
|
| use by another function, such | has finished using the speci- |
|
|
| as the copier function. | fied paper tray. |
|
|
|
|
|
72