When a Message Is Displayed

 

 

 

 

 

 

 

 

Message

Cause

 

Solution

 

 

 

 

 

 

 

 

Cannot find

• The main power switch of the

Check whether the main pow-

 

 

"xxx" scanner

previously used scanner is not

 

er switch of the scanner used

 

 

used for the

set to “On”.

 

for the previous scan is turned

 

 

previous scan.

• The machine is not connected

 

on.

 

 

 

 

 

 

"YYY" will be

to the network correctly.

Check the previously used

 

 

used instead.

 

 

scanner is connected to the

 

 

(XXX and YYY indicate

 

 

network correctly.

 

 

 

Deactivate the personal fire-

 

 

a scanner name.)

 

 

 

 

 

wall of the client computer.

 

 

 

 

 

 

 

 

 

Use an application such as tel-

 

 

 

 

 

net to make sure SNMPv1 or

 

 

 

 

 

SNMPv2 is set as the ma-

 

 

 

 

 

chine’s protocol. See “Net-

 

 

 

 

 

work Settings”, General

 

 

 

 

 

Settings Guide and “Remote

 

 

 

 

 

Maintenance by telnet”, Net-

 

 

 

 

 

work Guide.

 

 

 

 

 

 

 

 

 

 

Select the scanner used for the

5

 

 

 

previous scan.

 

 

 

 

 

 

 

 

Error has oc-

An error has occurred in the driver.

Check whether the network

 

 

curred in the

 

 

cable is connected correctly to

 

 

scanner driver.

 

 

the client computer.

 

 

 

 

Check whether the Ethernet board

 

 

 

 

 

of the client computer is recog-

 

 

 

 

 

nized correctly by Windows.

 

 

 

 

• Check whether the client compu-

 

 

 

 

 

ter can use the TCP/IP protocol.

 

 

 

 

 

 

 

Communication

A communication error has oc-

Check whether the client compu-

 

 

error has oc-

curred on the network.

ter can use the TCP/IP protocol.

 

 

curred on the

 

 

 

 

 

network.

 

 

 

 

 

 

 

 

 

 

 

Insufficient

Memory is insufficient.

Close all the unnecessary ap-

 

 

memory. Close

 

 

plications running on the cli-

 

 

all other appli-

 

 

ent computer.

 

 

cations, then

 

Uninstall the TWAIN Driver,

 

 

restart scan-

 

 

restart the computer, and then

 

 

ning.

 

 

reinstall the TWAIN Driver.

 

 

 

 

 

 

 

 

The login user

The entered login user name,

Check the login user name,

 

 

name, login

password, or driver encryption

 

password, and driver encryp-

 

 

password, or

key was invalid.

 

tion key.

 

 

driver encryp-

 

Permission to use this func-

 

 

tion key entered

 

 

tion has not been granted.

 

 

is invalid.

 

 

Contact the administrator.

 

 

 

 

 

 

 

 

Reference

“Turning On the Power”, About This Machine

67