Troubleshooting When Using the DDST Unit
The Scanner Function
When Scanning Is Not Done As Expected
This section describes causes and remedies when scan results are not as expected.
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| The scanned image is dirty. | The exposure glass, scanning | Clean these parts. See p.113 |
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| glass, exposure glass cover, or | |
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| ARDF is dirty. |
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| The image is distorted or out | The original was moved dur- | Do not move the original dur- |
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| of position. | ing scanning. | ing scanning. |
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| The image is distorted or out | The original was not pressed | Make sure that the original is |
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| of position. | flat against the exposure glass. | pressed flat against the expo- |
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| sure glass. |
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| The scanned image is upside | The original was placed up- | Place the original in the cor- |
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| down. | side down. | rect orientation. See “Placing |
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| Originals”, Printer/Scanner |
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| Reference. |
6 |
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| No image results from scanning. | The original was placed with | When the original is placed | |
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| the front and back reversed. | directly on the exposure glass, |
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| the side to be scanned must |
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| face down. When the original |
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| is fed via the ARDF, the side to |
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| be scanned must face up. See |
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| “Placing Originals”, Print- |
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| er/Scanner Reference. |
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| The scanned image contains | If you scan originals using | Scanning at a higher resolu- |
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| white spaces. | functions other than the net- | tion may reduce the margins. |
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| work TWAIN scanner func- |
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| tion, certain paper size and |
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| resolution settings may pro- |
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| duce scanned images that are |
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| larger than the specified size |
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| because of margins being add- |
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| ed to the sides. |
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